Echo Plumbing & Rooter

Echo Plumbing helped me with my fireplace after another technician failed. They were very courteous and professional. I really recommend them.

I had my sewer lateral replaced yesterday by Echo. Nobody wants to have this done, obviously. But there was no avoiding it. Echo responded to my request very promptly. Juan came out to my home (exactly on time). He did an in depth inspection and estimate for me (didn’t charge for the inspection, as a lot of companies do). Here’s the part that sealed the deal for me: he looked me in the eye and walked me through every step of the inspection. He answered my questions. He provided me with two options: one to repair the sewer lateral to buy me some more time and one to replace. Within a couple hours of his leaving, he had emailed me the scope of work and the estimate for both of the options. Never once did he ask to speak to a husband or a man of the house (women who own homes, you know how rare this is!). I had several companies come out to do estimates. None of the other companies treated me this way or were this thorough or professional. Juan made the choice easy.

The permits were pulled and processed quickly and he kept me updated on each step. Day of the work he kept me informed. The whole team was efficient, professional, and respectful. He took photos of all the work so he could show me once everything was covered up again. They finished quickly and my front sidewalk and driveway are cleaner than they were before the work.

I hope I don’t have to use them again, but if I need services they offer I will absolutely use them.

One of the best plumbing service around the area !!! I would give them 10 stars if I can !!! I've had a chance to work with Juan, Chris, Miguel, and Javier for all my plumbing projects and issues, and they are all very friendly and excellent with their works! I would call for their help again in the future for sure, and I would highly recommend Echo Plumbing & Rooter for their great service !