Constraction reviews in Covina, California

Karissa is amazing in the office. She is so easy to reach especially during this heat wave. She offers timely updates and responds quickly. Jacob ( one of their HVAC techs) is so great. He is very professional when he speaks with my tenants and is in their home working on their hvac units. I highly recommend!

The HVAC mechanical team does a wonderful job always reliable and efficient. Klarissa and her team are fantastic at communicating, coordinating, and dispatching their techs. Great service all around! Southwest Mechanical are a A++ . Alexis & Rick from HVAC Mechanical is also outstanding! Always professional, punctual, and knowledgeable. He communicates clearly, solves issues quickly, and goes above and beyond to ensure everything runs smoothly. Truly appreciate his dedication and reliability. Highly recommend his services!

I’ve had an excellent experience working with Southwest Mechanical, and a big part of that is thanks to Karissa’s exceptional customer service! From the very beginning, Karissa was attentive, friendly, and incredibly knowledgeable. She always takes the time to fully understand my needs, answering all my questions with clear and helpful information. Throughout the process of all our projects, Karissa keeps me updated, ensuring everything is on track and running smoothly. Her professionalism and commitment to providing top-tier service truly stands out. It’s rare to find someone as dedicated and efficient as Karissa, and she made working with Southwest Mechanical a seamless and enjoyable experience. I highly recommend both the company and Karissa for anyone in need of reliable and friendly service!

We called Southwest Mechanical during the recent LA heat wave and even though they were slammed, they still came out the SAME DAY to help us. The owner himself showed up, quickly diagnosed the issue, and ordered the part we needed right away. As soon as the part arrived, their team was back the very next day for the install.

During the install, their tech noticed a ton of problems our other vendor (who we’ve had on a quarterly contract) had missed—like air filters that hadn’t been changed since 2021 (gross!). Instead of just doing the job he came for, he went above and beyond, staying onsite as long as he could to tackle as much as possible, well outside of his original scope.

I can’t tell you how grateful we are—our office went from nearly 85 degrees every day to being cool and comfortable again. The level of care, urgency, and integrity blew us away (pun intended!). We’re moving forward with making Southwest Mechanical our permanent vendor after this experience.

If you’re looking for a team that actually shows up, cares about the work, and goes the extra mile, don’t hesitate to call these guys. They are truly a lifesaver!

Southwest has top HVAC technicians and Plumbers. They are real problem solvers and get things done. Karissa has been great with getting us the right person for the job and communicates very well with project updates. She is a great asset for Southwest Mechanical.