House Cleaning reviews in Downey, California

Great company!

Great customer service , fantastic work and their price are really good .

We hired this company and unfortunately we reasonably beleive that one of the cleaning people stole money from our home. We contacted the police to further investigate. Very unfortunate.

My place was a mess. These people came and cleaned up to where it was more clean then when I had just moved in in. So I recommended them to my apt complex manager. Whom which has recently switched to their service. And since then have been very satisfied with their work. A+++ in my opinion.

Priority Maids give an estimate of $103 to clean a 2 bed 1 bathroom apartment , then charged my card $191.25 and stated it was dirty, they cleaned under the bed, and changed my sheets, the floors weren't a great job.

Its unfair business practice and obviously I wouldn't have given them the job if they had quoted what they charged however they want a credit card to schedule.

Please yourself what you do with this information but I'm staying away !

I emailed back and forth with Christina and was able to quickly setup an appointment. I explained to her that I had to be in at work and had to leave my apartment, so I would need the cleaners to be there no later than 8:30. She assured me this would be okay. 8:35 rolls around, nobody shows up. I tried to call the office number, no response. I sent an email to Christina, no response. 8:45 rolls around, still nobody. I call again and email again, no response. I finally had to leave for work. I just sat down at my desk now, tried to call, NO RESPONSE. Just got a call from one of the cleaners that she had arrived.. this is OVER an hour late. I told her that I had already left for work. She said oh, there was bad traffic. I responded that there was no call to inform me of this traffic and I would not need the services. VERY unprofessional and terrible. I am not one to leave a bad review but I am extremely frustrated and disappointed.

This company has kept my home clean for almost 2 months now, they are always available and efficient! Always leave the job after they are completely done, not based on the number of hour on their contract, which I really appreciate! Also, they bring their own products. Count on them!

Office does not return calls and emails. Move in cleaning was outstanding and the ladies who did the actual cleaning were very thorough.

Have sent multiple emails and made multiple calls to the office but no response. As much as I loved the practitioners have trouble when I cannot communicate. To think I wanted to work out a regular schedule.

Disheartened customer...

Today was my first cleaning with Bertha and Jaime. This was a woman and man team. Bertha was so personable, organized and worked with Jaime very well... they are a great team. Jaime was so very nice and he really went the extra mile to double check his work, like turning on the chandelier lights to make sure they were rid of dust. I appreciated that they didn't mind that I also was straightening up and cleaning with them but in another room, as I have done with nearly all cleaning crews... it's seems to just make everything run smoother with me being available. I also appreciated the usage of only my supplies and equipment. Bertha was very experienced with many different trouble areas. I was very impressed with the knowledge she had from my usage of some supplies that did more havoc than helping. I definitely felt like my house and furniture and everything were in good hands. I felt very comfortable with them in my house, they had good vibes and were pleasant... and most importantly trustworthy and honest. I am looking forward to them as my weekly cleaning crew. They were a joy, really.

I was not compensated for posting this review as I noticed two posts stating the reviews are paid. I am a happy customer.

Had some tough stains on my rug that wouldn’t come out. The technician handled the cleaning perfectly and removed them completely. The rug looks like new again. Excellent work.

My carpets had several stubborn stains and needed a deep cleaning. The technician arrived on time and cleaned everything thoroughly. The carpets look fresh and spotless again. Very professional service.

The rug had uneven discoloration due to wear and it was cleaned professionally which restored a balanced look and improved the overall feel of the room.

The property looked dull due to lack of cleaning and it was refreshed through detailed work which improved its overall appearance.

Nice environment, clean place and fast service. They are good quality and treat the customers well. Highly recommended.

We noticed a clear improvement in indoor air quality because trapped dust in carpets was completely removed.

Pet stains and odors were treated properly, leaving both carpets and rugs smelling clean and fresh again.

We booked their carpet and rug cleaning service after noticing heavy stains in our living room, and they restored everything with deep professional cleaning.

Their office cleaning service was outstanding. They maintained workspaces, restrooms, and common areas perfectly while working around our schedule. Everything looked polished and professionally maintained after each visit.

From start to finish, their carpet and rug cleaning service delivered reliable results that improved both hygiene and comfort.

They handled furniture carefully, moving items safely and cleaning underneath without leaving any marks or mess.