Reviews of local pros in Downey, California

So grateful we went with Servpro Downey, they worked directly with our HOI after water damage to our home.
Dealing with the HOI was so stressful. It was a RELIEF to have Servpro take over!!!
Ana walked us thru the initial process of cleaning up the place, she was professional and friendly.
Doug advocated for us every step of the way as the rebuilding took place.
Maria was a professional powerhouse that came to pack up our home.
Marcos was an amazing contractor, he and his team were careful and detailed as they fixed the damage.
Carlos and Jessie did a great job helping us get settled back in to our home.
Highly recommend.

We experienced one of a homeowners worst nightmare: a leak, not even from our house but it damaged a lot of our property. Our insurance referred us to Servpro and they were AMAZING from start to finish. Lupe is their scheduler and she want above and beyond with communication, accommodating our schedules and being extremely personable and very quick at responding to texts. The first group of workers that came did the inspection - Juan Daniel and Angel answered all of our questions about the process and expectations. They were very thorough throughout the demo and dry out process and different crews included Juan Daniel, Daniel and Juan Carlos and all of them were just a pleasure to deal with. Julio and Jesus picked up the equipment once everything was dry and while I wasn’t home at the time, my grandma said they were very nice. Any questions or concerns I had were handled quickly by our project manager Colton and even though he got our case after it had started he was a helping hand through all of it. I loved how well they communicated with updates on their ETAs to any small changes in the schedule; you don’t get a lot of that anymore or it’s very wide windows so it was a very good change for me. There was a small issue with plumbing(no fault of their own) and they sent out Daniel and Jessie to make sure there was no active leak and no water that needed to be dried. They laughed at my terrible jokes, even Daniel😂. Servpro Downey is very proactive and GREAT at communicating. Heaven forbid we ever have to go through something like this again but if we did I’d want them to handle it for us and recommend them to anyone who is looking for a mitigation company.

ServPro came out and provided excellent service. The Staff (Maria, JD, Edwin, and Julian) were all professional, and took great care of us from our house being flooded from a burst pipe. They bought fans and humidifiers to dry things out. They neatly pack up all furniture and cleared out all of the damaged floors and walls. I was impressed and please the They arrived promptly everyday and was very pleasant and great to work with

I was so impressed with this company. We had a slab leak and they were there quickly and always showed up on time for the appointments. They boxed up our affected belongings carefully and were so organized and polite. Super happy with all of their work. Shout out to Julian A, Edwin L, Alex N, and Juan Daniel R for all of their help!

First off I want to say when you need restoration to your home it’s not a fun place to be. However, Ana from the Downey office was the most amazing sweet understanding person. She made sure to assure me of everything going on and put me at ease. Then Edwin and Juan came to my house. I let them know my son is asthmatic to make sure to check everything. They went beyond my expectations, they checked everywhere to my surprise the Water did more damage then I thought. They set up the dehumidifies to restore my home then a couple days later Edwin came back with a crew to pack and remove everything I didn’t have to do much of anything they began to remove all the water damage floors and check all walls. Edwin is an amazing person as well. He didn’t leave until everything was checked twice by him, and made sure I was happy with the results. They both did such an great job at keeping me in the loop and explaining every thing for me to understand this process. As if that wasn’t enough Ana called me to make sure everything was good and that everything went well. Thank you both for being so kind.

Julian Argueta, our team leader from Servpro is absolutely amazing. Him and his team cleaned up all the smoke and ash after the fires. He is very kind, hard working and professional. Highly recommended!!!

Excellent service!! Rosie and her crew did a great job and we're very professional. Wouldn't even accept a tip. If you need emergency work done, and I hope you don't, lol. This is the company you want to use.

Great Experience with Servpro of Downey ! I had severe hot water damage from a broken pipe in my home. They came in with the adequate equipment to inspect and remove all water damage inside my home. They were very communicative with my insurance company during the process. Special shout out to Steve Klein who performed initial inspection of damages and also Lead technician Juan Daniel Ramirez who did a great job leading his team during the tear down process. Juan (JD) kept me informed of work process status daily and made me feel confident of their work performed . Also shout out to his crew Christopher, Jesus, Juan Carlos and Antonio who performed worked. Can’t forget Carl Ornelas who took my first initial call when I was searching for the right company for these services, he did a great job explaining their process and what to expect. Thank you all for your services!

We had a water loss In our home . My insurance called Out Servpro of Downey. The production manager Sal Galindo showed up 20 minutes late for the inspection and “forgot” his tool. He returned in 30 minutes with a technician to inspect my home. The technician inspected as Sal Galindo seemed a little off and under the influence. He was very unprofessional. We’ve had several water losses in our home so we can say we’re somewhat experienced with these type of things. Just from hearing him rant You can tell that Mr. Galindo has no experience whatsoever. I ended up going with with a different company.

This is a premature review… cleaning and restoration after the Eaton Fires is still taking place. I have to say i am very happy with the clean up so far! My house was in the middle of fire and smoke… definitely had some
ash and soot. Servpro crew came in and cleaned every nook and cranny and it also smells amazing. Thank you Thom your crew was awesome. Julian was very helpful and communicated nicely with us on the cleaning progress. We are looking forward to the end result., but very happy so far! And i will add photos.

We had a water leak in our home that affected 2 bedrooms, the entire hallway, the bathroom and a garage. Kevin and Jonathan and their crew have been so helpful and diligent at such a stressful time for my family. They made an effort to keep me updated throughout the initial stages of this work and I'm so glad they are the ones helping us with this project.

Julian & his team did an absolutely stellar job today of unpacking almost 200 boxes, getting my primary living space, dining area & kitchen back in order & able to be used again. They were all so very helpful, professional and worked seamlessly as a team! Thank you ServPro for sending them to help me. I will be forever grateful!

Johnathan, Julian, and Kevin have been helping get the house squared away after some flooding. They have been great, aee always on time, have been super helpful, and I’d recommend them and Servpro to anyone needing some help after any sort of damage. I’m super thankful!

I would like to express my sincere appreciation for the exceptional service provided by the Servpro team during the water mitigation process in my kitchen. Jonathan Hammond and Juan Carlos were particularly helpful, demonstrating extensive knowledge and effectively explaining each step of the process. Their expertise and professionalism were greatly valued.

Home water damage is never fun but the crew at Servpro made it as easy and painless as possible. Their quick response and daily follow through was essential in getting the dry down done in just days. Jonathan, Julian and Manny were polite, professional and reassuring.

Servpro handled my home remediation from an accidental fire sprinkler which was set off and released over 500 gallons of water in my home. Julian A, Jonathan H, Kevin L and MJ where excellent to work with. Handled all my items with care and my home during prep for remediation. They where meticulous in ensuring the moisture was removed and after t was done, they left my home very clean and put me in a great spot for the next step. Adriana was the manager in charge of my project and was very good at communicating all the steps. I am so grateful to have such professionals to work with! Highly recommend!

12/2025 Vicente Cruz & Julian Argueta with ServPro of Downey came out to my mom's house in Tustin to put back her furniture after her water leak was repaired. They were very professional and nice. There were a group of 5 of them.
It was sprinkling and they brought booties so as not to get her new carpet dirty. They worked hard & had a good atitude. They took away a few small pieces of furniture since they had room in their truck.
I would not hesitate using this hard working group of guys again.
The furniture they moved back was heavy & awkward.
Thank you again Vicente Cruz & Julian Argueta for a job well done!!!

I had Servpro come out and help with a water leak, recommended by my insurance. They’ve been absolutely wonderful to work with: responsive, empathetic, efficient, and responsible. Jonathan and his team started the work today and I am beyond impressed with their professionalism and how personable they are. He made sure I was well informed, took care of my home as if it was his own, and got all the equipment set up before locking up for me. Very happy with everything so far. Highly recommend. Big shout out to Sal as well for setting the stage before the work began.

We had a great experience with SERVPRO, especially Gary and Julian. After discovering a leak in our home during the last rainfall, we were very stressed. They scheduled us quickly, showed up on time, and clearly explained the next steps. They helped identify the root cause of the issue and likely saved us from unnecessary and costly repairs. We truly appreciated their professionalism and help during a stressful situation.

I cannot say enough great things about Julian and Johnathan, the outstanding technicians from Serv Pro Cleaning and Restoration. I experienced water damage due to backed-up pipes, and from the moment they arrived, they immediately got to work with professionalism and efficiency.

Within just four hours, they had completely finished the bathroom demo — and impressively, they left my home clean and tidy before heading out. That level of respect and care meant so much during such a stressful situation.

Julian and Johnathan were absolutely awesome and courteous, hardworking, and incredibly knowledgeable about moisture and water damage restoration. They made a difficult experience so much easier.

I highly recommend Serv Pro Cleaning and Restoration to anyone dealing with water damage or needing restoration services. You’ll be in excellent hands!

Sharon D.

Jonathan and Julian came and assisted with a hot water line leak for me and I am so happy with their service! They were kind, courteous, and made sure to take care of my home. I have worked with ServPro in the past as well and had excellent care, I highly recommend them!