Paving Contractor reviews in Fremont, California

We're pretty stoked with the final outcome of everything. A bit on the pricey side, but you get what you pay for. From the design phase through to the end result, we were well informed, set realistic expectations given the current COVID climate. This was exactly what we wanted, and the team was very flexible, no over selling or over complicating anything. The only thing I would say as the homeowner is to just keep an eye on what you agreed to do, as they're different crews that come in who do the different phases, so communication is key with the designer and project manager. Nick Padilla was incredibly diligent and communicated very well with us on what to expect. He even personally hooked up the grill, when it wasn't really his duty to do so. All in all very happy in the end. We're using the patio area almost everyday!

System Pavers transformed our corner front yard from an eyesore to a work of art. From the first step in communicating our ideas to John, who helped us choose materials and kept the cost within our budget, to the project manager, Octavio, who kept in daily contact with us, the entire project was managed expertly and completed on time. We get so many compliments from neighbors who have watched the project unfold. We couldn’t be happier with our hardscape and would absolutely recommend System Pavers.
Marion and Ken Redler, Sunnyvale, CA

This review was long due. System Pavers did both our Front Yard and Back yard renovations last summer.

After few quotes, we decided to go with System Pavers to design our backyard. Scott came in and took a decent amount of time to put-together a design we immediately fell in love with.

When the demo started, we all surprised to see huge chunk of metal strips under the concrete patio which previous owners had put it. Javier told me not to worry that he will take care of digging them out with no extra charge to us. Javier and his crew went on transforming our backyard with lots of details put into the design. Everyday was something new as the work progressed well. The final delivery came-in with breath-talking transformation! The attached pictures can tell the truth.

Fast forward several months now, we called them last week about water clogging as one of the drainages were clogging. Javier came in today and took care of not just unclogging the drains and also went extra-mile to dig the dirt out our gardener had accidentally covered it clogging the drainage. This is the level of professionalism and top-notch customer service makes System Pavers stand out from the rest and we are so glad that we went with them for that extra peace of mind. Thank you System Pavers, for bringing our dream of outdoor living a reality!

System Pavers is the way to go. I contacted a dozen companies, and System Pavers had the best cost for the work requested. I got the patio pavers, artificial turf, and a 70 foot retaining walls with added drainage in the backyard. Max helped us with the design while Project manager Ryan kept us informed day to day and helped us on the way.

Even though System Pavers was the most expensive, the quality of the work they did, the information that we were given throughout the project, and the clean-up afterward met or beat our expectations. Ours was a simple project, but after a couple of hiccups, they fixed everything perfectly, and openly say that if we find anything that's not perfect, they will come and fix it. Erik Oller was a knowledgeable, personable and honest man to help us put our needs on paper, and took care of everything in the background. Our Project Manager, Adrian O'Donoghue was just fantastic; we couldn't have asked for a more professional and helpful man to work with. The world needs more customer-oriented managers like Adrian. You cannot find anyone better to go to bat for you. We would use System Pavers again...as long as Adrian is our manager...in a heartbeat. Kudos to Joseph and his Trex installation and Alex with his pavers expertise. They did wonderful jobs.

From start to finish System Pavers did a great job. They came up with a great design that met my budget's needs. Once the project started they worked really hard and completed ahead of schedule with very little disruption to me. I am very happy with the results!

I am very pleased with the beautiful work done by System Pavers and I highly recommend working with Javier Rodriguez who was our project manager. The experience was just amazing. Javier explained the process in details and went above and beyond to make sure it was exactly done the way we wanted. His crew was trustworthy, polite and reliable, they even completed the project early. From the first meeting with our consultant, Scott, to get a quote, to the installation and completion process of pavers and turf, it was a smooth and speedy ride all the way through!

Well deserved 5 star review. I made a decision to demolish my pool a few months back and was left with a huge empty backyard. After interviewing several contractors I made a decision to go with System Pavers. Maria Emmet came up with a nice design and a quote that was reasonable. Ricardo Garcia who was assigned to the project did his due diligence, checking the project constantly and communicating real time. All crew members were efficient and worked very hard. I highly recommend this company.

We contacted System Pavers after a couple of our friends highly recommended them. We have a long driveway that has been badly cracking, and the rest of the outside of the house (both back, front and side yards) wasn't in great shape. We knew we wanted to put in turf and pavers, but didn't really have a real concept beyond that. Nick came out, and after our first meeting gave us a beautiful design for the entire yard. We were really surprised, in the best way possible, that he got us and was able to give us exactly what we didn't know we wanted/needed.

Cesar and his crew were great! We were surprised how quickly and beautifully it all came together. There was one little issue about where the walkway was placed, but it was fixed the next day without any hesitation. You can tell they take a lot of pride in their work. We are so happy with the entire experience with System Pavers and highly recommend them!

Signing a contract with System Paver for my landscaping project has been an incredible experience. After four years, I noticed changes in my pavement that raised concerns. Upon contacting the company, Javier Rodriguez and his supervisor visited my home for a discussion. They provided a clear explanation of what aspects were covered under the company's warranty policy and what were not. After an investigation and discussion, System Paver went above and beyond by redoing all defect sections at no additional cost. I highly recommend System Paver for their trustworthiness, attention to detail, and commitment to their business principles. Javier demonstrated the skill, knowledge, thoroughness, and exceptional leadership in ensuring the job met our expectations.

System Pavers provided excellent Service in designing, preparing and completing my Backyard Pavers Project. I can not say enough of Manager Mr.Dan Burnham in his overseeing of my project and his professionalism in working in unison w/ his hard working Crew. I highly recommend System Pavers and Mr. Burnham's efficient directing of his Crew and their "clean-up" upon completion was outstanding!

We are absolutely pleased with the patio System Pavers constructed at our house. It was a great experience from signing the contract to the finished patio, which we are now enjoying. Everyone we dealt with was professional and everything we agreed on when we signed our contract was completed per the agreement and in the time promised. We can't say enough good things about System Pavers. You'll see why if you contract with them for your patio. They are professional, and live up to the promises they make to get the job done correctly and in the time-frame they promise.

I hired System Pavers for my driveway and walkway and they did not disappoint(!) not just on the results but also the customer service! I am so glad I decided on them even though they were not the least expensive bid (but I’m a believer that you get what you pay for). What made the experience so pleasant and positive was the team we worked with, particularly our amazing Project Manager Darin and Design Consultant Pamela. I met with Pamela initially (design phase) then she handed it off to Darin (project phase). Not only were they super responsive but during the project Darin kept me apprised of every step and sent text updates and photos proactively. He really went above and beyond to make sure we were happy with the results. There was a crew of about 2-4 guys working everyday except on weekends and when it rained. It took two weeks from demolition to completion (they probably could have finished in one week had it not rained so much). They kept the construction site clean, sweeping the debris on the street too, which I’m sure my neighbors appreciated as well.

The communication, the service, and the results are all 5 stars!!

I highly recommend System Pavers, specifically Darin and Pamela as they are on top of it and provide excellent customer service and ensure the paver work is done to your satisfaction!

One side note - if your project requires a permit with the county or city (most paver work does not but there could be some nuances like sidewalk or street use), the timing is really out of their control but once it's issued or they find a workaround, System Pavers moves fast!

System Pavers has been doing an exceptional job renovating my backyard, transforming it into a beautiful and functional outdoor space. The highlight is undoubtedly going to be the finished outdoor kitchen, which will become the focal point of our gatherings.

The design process was seamless and helpful; the team has been attentive to our requests and provided excellent suggestions to further enhance the space. The quality of materials and craftsmanship so far is absolutely evident, and the attention to detail is impressive. From the layout to the finishes, everything has been executed with precision and care. I highly recommend System Pavers for anyone looking to upgrade their outdoor spaces.

We needed our backyard to be a playground for our 50 lbs goldendoodle. He had torn up the grass and was running through the dirt planter beds. Jeremy and his crew demolished the old yard, redesigned and modernized the shape of the yard, replacing the mowing strip with a paver curb, the lawn with artificial turf and covered the dirt planter beds with landscape fabric and river rocks. Now our yard is certainly dog friendly and no more muddy feet. We couldn't be happier with the quality and the speed in which the time the project took from start to finish. We certainly appreciate the value provided and the financing offer.

From start to finish, System Pavers had exceeded our expectations! The design assistance and expertise helped create the perfect space for our home. The communication as the job proceeded kept us aware of what to expect and when to expect it. The workmanship was outstanding and the completion schedule was quick and efficient. The crew was polite and tidy! Highly recommended!

We made an appointment after attending the Bay Area Home Show at the Santa Clara Convention Center. We met with Charstaan Mussman a week later and discussed what we envisioned. We looked through books of paver styles, colors, and layouts, while he did a quick draft and took measurements. Charstaan gave us space to discuss details when we needed it and was never pushy. Husband has an easier time to visualize these types of projects, while I need to see it in person and touch it. Charstaan offered to meet us at the office so we could see different colors and layouts. We appreciate that he went the extra mile to ensure I was comfortable with the decisions we were making before signing the contract.

We met with project manager Javier Rodriguez a few days prior to his crew starting so he could relay the information to the crew. On the first day, there were about 6 people to do the demolition of our driveway and walkways. As the project continued, there were 2-4 people on different days over the course of 6 business days. Javier communicated with us daily in person and with texts. If we had questions, he always responded promptly. When he was onsite, we would walk the area as he explained what was happening and the status. He included us in all decisions, no matter how minor. We were very well informed of different milestones throughout the project.

Laying out the driveway seemed a lot fast than the courtyard, but there was some miscommunication, and it probably added a day. The foreman, also named Javier, asked me about the layout of the pavers in the courtyard. Since we live on the inner side of a circle and our house is on the end, our yard has different angles to consider. He and another crew member had laid out the pavers and asked me to take a look at it. I told them that I wanted the pavers in the courtyard to line up to the pavers on the steps, and not the entry door landing. That evening, my husband and I looked at the pavers, which were about 90% laid out, and saw that it was not straight with the steps so informed project manager Javier. Project manager Javier came out to inspect the work and after 5-10 minutes of trying to explain myself, they finally understood, and the crew had to adjust all of the pavers. This taught me to communicate only with project manager Javier on the fine details. Personally, I felt bad having them redo their work, but not once did they express any negativity of having to do it again.

As mentioned above, we live in a circle so we had to play it by ear when the courtyard was being designed. The crew had to deal with the angle of our entry door landing, the side fence, the side of the house, the sidewalk, and the slope of our yard. We initially planned for two steps spaced out equally to the entry door landing, with the second step also leading to the small courtyard by turning left. After discussing it with foreman Javier, Project manager Javier presented us with another concept, which was similar, but would expand the space of the courtyard and it turned out fantastic. They also had to adjust how the steps would look.

There were a few other details that project manager Javier, foreman Javier, and the crew did in order to go the extra mile. They fixed our rainwater gutter drainpipe and sprinkler irrigation pipes and relocated sprinkler heads. A portion of our driveway had our children's handprints so they cut it out so we could save it. They dug out our rose bushes and moved it into pots that we provided.

Overall, we are VERY HAPPY that we went with System Pavers and LOVE the way it has elevated the look of our home. The cost was higher than we expected, but the quality and care they put into their work and the top-notch service of Charstaan, Javier R., Javier, and the rest of the crew just can't be beat. Such an overall positive experience! There is no buyer's remorse here! We highly recommend System Pavers and consider yourself blessed if you work with Charstaan and Javier.

Searched and found Black Diamond to update my mother in laws large front and back yard. Within 24 hours contacted by Vanessa to schedule a meeting at our home. We walked the yards, told her everything we wanted to do “ideally” to see pricing, then we worked back from there to “realistic”. She turned around a design and quote in about a week (big awkward shaped court ending backyard). Chose synthetic lawn in front with rock in planting area and paver lawn/yard border. Vanessa met me with my physically limited mother in law to walk the material yard, pick samples and recommendations. Chose materials, completed final plan/walk and from start of demo to finish was about 3weeks. Vanessa was proficient in design alternative options, communicative, flexible and efficient. It made the process smooth, easy and the finished product is better than expected. I highly recommend working with Black Diamond and Vanessa specifically on your home project.

We can’t praise Ricardo Garcia and his crew enough. Work had to be done on our pool at the same time as the paving. Ricardo coordinated the projects extremely well. He and his team went above & beyond what we expected, from replacing moving & replacing sprinkler heads & lines & cutting out large tree root. The finished project was amazing. We are beyond pleased. We would highly recommend them.

The whole System Pavers team is a joy to work with. From Dan, who iterated the design with us several times, to Darin and his whole crew. They are super responsive and we felt reassured throughout that our vision for the yard would be fully realized.
Would definitely work with them on future projects.

Stand out qualities:
-informs us of any situation that could impact pricing BEFORE we're locked in to anything
-quick response times. Usually less than 1 hour
-the incredibly extensive and comprehensive warranties on both materials and workmanship. Seems unparalleled
-seamlessly worked with our other contractor on a parallel project (irrigation piping)

The job was done in a clean way. I was not happy with the representative with whom I signed the contract since she promised many things that didn't put in the contract. However, later working with Patrick and Octavio, they tried to accommodate my needs as far as they could and I am happy with the results.

The crew were quite friendly and even my neighbors were happy with them being courteous and nice.

I also believe that they did the job with a fair price.

Thanks