Septic System reviews in Fresno, California

IPR was actually sent to me by my regular septic company after I had a problem with my leach lines not working. I needed someone to come out same day. They came out late in the day after pumping 5 or 6 other houses already that day. Great service. Friendly.

I have used their services for the last 4 years and I have nothing but the best to say about them when I call them I have a difficult situation for them I have an RV that's hard to get to and they never complain they always come within 48 hours but usually it's the same day it's family-owned and operated is two brothers that own it and the wife answers the phones so please help this local family-owned business to thrive and if you have any needs they will take care of you right away and I would say five out of five stars for these guys

Fransico & Jesse were amazing. They took care of all of our septic needs. Speedy and friendly

Excellent customer service. Needed a new septic as part of the home buying experience. They worked with me and the previous homeowner to the job done. Would use again.

Very friendly and professional. Kind and quality service, and fast! I had an appt for the next day, and it was not an emergency, tho we've had emergencies before and they came same day!

The Big Bore crew was professional and was very easy to work with. They were on time and did everything right the first time!

Francisco and Jesse were great and so knowledgeable and helped us get things in order! Thank you!!!

Great service! Fast, friendly, and knowledgeable. We’ve had them out multiple times and every time has been a positive experience.

I can't say enough about Jason our “Project Manager” was helpful and crazy easy to schedule and work with. The guys that performed the job were first and foremost INFORMATIVE, helpful and extremely professional. I have never lived on a septic, and having to almost replace the entire system at a hefty $10k price tag … I’d expect the above. I am not a business, I’m a simple (new) rancher. At $10k, it only took me a couple days to come up with the money and fund the project. The fellas came out a second time, popped the second compartment, put a piece of PVC in and apparently that was $250. And here in lies the only beef with this company. When they popped that second compartment, it already had a riser. When I asked for a bill, the foreman told me he did not bring one. I had cash in hand but no bill… I figured since I was going to add a leech line anyways, figured it would be included in the $10k bill .. nope.. Sent me a “Past Due Notice” .. So once the job was completed, we received the bill ($10k and change) and I went in-person to pay with my card, residential folks don’t write checks, I haven’t written one in over 20 years. Especially a check for over $10k .. that check falls into the wrong hands, they would have completely wiped me out, “wash” the check and I’m screwed. I was in the office holding a card with the exact amount on it … who carried $10k in cash ?? I surely don’t and won’t especially where this company is located. Instead of allowing me to pay, they said .. no we will add $350 to my bill to run a card. Say what ?!?? You are going to allow someone leave your business holding $10k and won’t wave $350 bucks ?? That’s not how I’m used to doing business personally. Either tell people up front (probably lose business if you do) but be up front. When your crew goes out to the job make sure they have the bills, or have the project manager advise of this ridiculous $350 additional. Especially….. after this residence I took over, after my folks passed away and were long time customers, this is how you treat customers returning for your services? Like I said, the work was quality, I learned a ton and they were clean and pleasant guys that worked extremely hard and knew their respective jobs. Highly recommend this business FOR strictly businesses that pay by check, I would not recommend for residential unless ur really comfortable writing a $10k check (which I absolutely refuse to do) … After working as a “public servant” for the past 20 years, I wouldn’t write a check in Fresno … ever. They are frequently “washed” and stolen from businesses just like this. Update your accounting and I’ll gladly come back … Loved working with your employees on this project.

Kevin came out the same day I called and got me a quote the next day. A week later the returned and put a new leech line in. They arrived on time and got right to work. Very nice guys! We are pleased with what they did.

I have been using Big Bore for many years. The guys are great and do excellent work. Everyone works well together. They have the best equipment operators and can get the work done fast and efficiently. I highly recommend them to everyone.

I was in need of immediate help! I had an old leach line that was bad and need to be replaced. Talked to Kevin and he talked me through all my needs and concerns. They were able to get me in a couple days. All of the guys out at my house were awesome. They put my yard back like it never happened! One day, in and out! I’m so happy I used this company! I would definitely recommend them to anyone!

My small 1965 western home was purchased June 2019, 10 months into the purchase 2020 the year of Pandemic a dry well collapsed. Big Bore was the only company who was willing to come out and install leach lines. This year I found a sink hole above my leach line, called Big Bore (Kevin) pulled up my history and told me not to worry they will be out to assess the problem, their guys Francisco and Jessie came out 2 hours later. They assessed the hole and did A 45 min water test to make sure the lines are working properly, they emptied my tank and even put a rope around the lid so the next time I needed to check the tank I don’t have to use my shovel to lift the lid. These two men were awesome, informative of what not to do while living on septic, they also told me to open up the second tank so next time they can empty both for the same price. They are very professional 👍🏾👍🏾 two thumbs up gentleman, thank you.

Big Bore Drilling
Great service
The service tech, Francisco, arrived on time, introduced himself and got to work.
He was friendly, knowledgeable and hardworking.
He completed the job as the rain poured down this morning.
Thank you !

Francisco and Jesse did a great job pumping my septic tank and installing risers and lids. Very knowledgeable. Explained the valves and switched the valves to open one and close one. I got a lesson in how the system works. I am very pleased with Big Bore Drilling and their service. I will continue to use this company and recommend them.

Very professional love working with these guys

Good service

Good guys to work with.

On time, polite, curtious. Got in & got it done!!

Big Bore understood my problem and their system is how it should have been done. I should have called them earlier.

They were quick and knowledgeable, helped avert a worse disaster with a septic problem.