Water Damage Restoration reviews in Glendale, California

4.8 based on 52 reviews Back to the listing
    5

    We had never heard the word “remediation” before we experienced a disastrous pipe break in our kitchen a few months ago. Lucky for us, on day one, our trustworthy plumber highly recommended Restokleen.

    Like a superhero, Restokleen came out right away. During this beginning stage, Restokleen helped us to get on the right path, which was daunting for us, to say the least. Hamlet thoroughly explained everything we needed to know about this remediation process. Hamlet, Sera, and their team came out soon thereafter to help with cleanup, moving out appliances, assessing the damage, and thoroughly drying the entire space affected by the pipe break. We felt very confident and secure in their experienced hands. Both Hamlet and Sera were excellent about communication, and always came out when they said they would be there – so, so reliable.

    During such a scary time, Restokleen not only performed excellent work, they were also just nice people who made us feel relief during a stressful mess. We could not recommend them more. Restokleen is excellent.

    5

    Being a first time home owner I got quite nervous after a roof leak occurred. I quickly called Hamlet and the same night he asked for some pictures to see what is happening. He made sure my wife and I were safe and quickly told me to turn off any lights the water was running through. Next day he came by and started his work. He answered all of my questions and guided me through the entire dilemma. Him and his team worked really quick to stop any additional damages. I will definitely recommend Restokleen to my family and friends.

    5

    HIGHLY recommend Restokleen Restoration services for all restoration services. They helped me from beginning to end and made the process super easy. My unit had water damage and Restokleen got there immediately and started working on it right away. Hamlet is very professional and sticks to his word. He handled everything so well and eased my mind throughout. There were no surprises and I hope I never have to deal with water damage again but if I do, there is nobody else I would call other than Restokleen. Thank you to Hamlet and the team for helping me out!

    5

    Of course no one plans to have water damage in their home, especially on a Saturday morning. I remembered a restoration company named Restokleen was near my home, so I called them. Immediately, I received a welcome and a time they would come to help. From the beginning, when my insurance company said I was on my own, I felt that the owner took responsibility by helping me through the next steps. I was deeply grateful because I was unsure of how to proceed and knew I needed professional help. I have heard of people trying to do it themselves creating a more serious problem with mold growing, not being able to measure the humidity, not having the right equipment to dry out and dispose of the water logged materials. Companies like Restokleen who know what they are doing make all the difference when you are faced with water damage. Do not hesitate to call them if you are faced with a similar situation.

    5

    Restokleen Restoration Services recently cleaned up damage caused by our AC unit leak. They were very quick to respond and contain the situation as soon as I contacted them. They resolved the issue in a very professional, prompt, and thorough manner. This project was particularly challenging for me since I was out of town during the restoration services. I had full confidence that they were doing a meticulous job, even with me managing the project from out of town. Thank you Restokleen.

    5

    From the minute you call, Restokleen is quick to answer and super nice, professional and understanding. They were able to send a crew out in a very timely manner, and they showed up at my house right on schedule.
    Folks, this is a professional company with helpful and knowledgeable staff. Customer service is unmatched, they always communicated frequently and clearly to us all the steps involved in the water damage problem to the property.
    I'm so happy with the service, I can't say enough. I highly recommend Restokleen to all my friends and family. Thank you!

    5

    We had a roof leak that caused damage both upstairs and downstairs. With no referrals to a mold remediation company, I had to search blindly on the internet. After meeting with 3 companies I chose Restokleen due to solid reviews and a gut feeling that the owner was honest. After water mitigation, our home insurance company only offered a small amount for the entire job. Restokleen worked with them directly, which resulted in the entire project getting paid for in the end. It was a huge relief! We were happy with the quality of the work done and especially happy they took the stress out of this whole process. Technicians were respectful, friendly and polite (Jonathan especially). We had a really good experience with them.

    5

    Hamlet was so helpful to us a few years back with our water damage that when we had the fires this year, we called him again to come and help restore our house back to normal. He helped us change our insulation, clean up, get our property washed, etc. Thanks to RestoKleen, we moved back in the house 2 months later.

    5

    We went through a long process of cleanup after the fires in Pasadena. Luckily our house survived. The cleanup was a multi step process. Restokleen did a great job with attention to detail. Helping communication with insurance and keeping us up to date on progress. All the different crews for the stages of cleaning were professional and courteous. We always felt we were in good hands. Highly recommended.

    5

    I've used Restokleen's services quite a few times over the years. That's what happens when you live in an old house. The team arrives promptly and really does an amazing job with containing the job site. I had a huge leak in my house from the 2nd floor and we had to seal off entire rooms to contain the dust and demo. They are experts in their field with great communication and hands on service. The process of restoration does take time, and when done with Restokleen you are in great hands. Would 100% recommend them to friends and family.