Pest Control reviews in Hayward, California

gets the job done. killed the mosquitos wihtin a week or so from my initial report. :)

This service is incredible FREE service.
1. easy to reach
2. communication clear by phone and scheduled and appointment for a couple days later
3. arrived on time.
4. a very knowledgeable and professional gentlemen inspected the area around our house and inside. (he even wore show covers as requested)
5. He determined that we didn't have bedbugs or mosquitos and suggested we were suffering from Rat mites! yuk. this set us in a new direction. No more rats, no more rashes.

Benjamin Ortiz inspected our home and found dry wood termites in our upstairs bathroom. He then sent Andre and Zack to get rid of the termites on 4-15-2026. These people were very helpful and we were told the program covered three years of service from 4-15-26 to 4-15-2029.
Great service!

Ben came and immediately determined our needs. Zach did a wonderful job applying the solution and explained everything along the way. We are confident that our needs were met at a reasonable price.
I recommend.

I highly recommend Hi-Tech and plan to be a customer for a long time to keep the wood eating pests out of and away from our home.

I just had initial service with High-Tech termite. Both the inspector and the tech were professional and enjoyable to talk with. The inspector found wood beetles where we thought we just had sub termites so I am thankful for the thorough inspection. Inspector was through with his findings and gave options and explanations for what they could do, and we decided on spot treatments. The price was comparable to a “big name” termite company, and I thought the overall price with the 3 year warranty with follow up visits was a good value for the price. I plan to continue with an annual maintenance plan after the 3 years

They were very responsive - Whenever I called the office they were prompt to answer the call. The “big name” guy never called or followed up by email. Hi tech scheduled our service after inspection for the next week.

The tech that came out was very experienced, which put me at ease knowing that he had done it so many times before. He detected where the beetles or bees were coming into the house, showed us the tunnels and bores, and explained how he sprayed and what would happen if the pests continued to eat at the wood. Overall, really happy with the few extra minutes that he spent with us along the way to explain the process, what he was doing, and what he was seeing.

Techs are professional and knowledgeable

It was a very good place to meet your needs and the personnel was very nice

Very professional and affordable. These guys know their business!!

Jim was knowledgeable, professional and extremely kind.

They don't explain their pricing up front, we paid for two floors to be sprayed, because they don't work with your schedule we cancelled, but didn't get any money back even though they only did half the house

Great customer service. The inspector was punctual and friendly. The report was ready in about 48 hours.

I had a spot treatment done on my stairs. They were fast professional and easy to work with. They give a one year warranty to the area of work.
I highly recommend and will use them again in the future.

Ignore their FREE ESTIMATE gimmick on the website. You have to pay for inspection to get their FREE ESTIMATE. The person who took my phone call was going in circles. She told we can't provide you estimates until our inspector visit you and I have to pay $150 for it. They will give free estimates if you tell me where exactly you see termite. My neighbor house was fumigated yesterday. It is very likely I have possible termite in my house. You have to provide evidence or report from other company before they can come and give you free estimates (NOT FREE INSPECTION...this is the trick).
They are running business so they will know better than customers like me. I wonder if this was person who took my phone or owner also is on same page. I won't mind speaking to owner and understanding logic behind it.

I tried to get rid of termite for my house and asked several companies to do the inspections. Later I chose Hi-Tech, and they were reliable and responsible, even the gate and garage door were not working well after they finished the jobs. They still very nice and patient to come back to help me to fix the problems. I felt happy and secured to work with them.

Great customer service (ask for Bernadette when you call in) and also thorough inspection (they found additional areas needing treatment than a competitor). They also added in an additional service for no charge - removing and re-attaching wooden boards to access the back of the kitchen cabinets to minimize drilling of holes in the front. The only reason I'm giving 4 stars instead of 5 is because I found 2 additional holes AFTER the treatment was finished, requiring another scheduling and treatment one week out. I will say cost was also much more reasonable compared to a competitor.

I always do my research before diving into a big purchase. I have never had termite experience so this was my first. HiTech was the first visit but not the last. Overall I had multiple inspections, because I needed another professional opinion. Overall the reason I chose Hi Tech is because from the start they gave me the best price for the best service. If you are new to this, I would 100% start with Hi-tech and go from there. Remember tho when doing this tent thing, you will need to ensure PGE can turn on your power after the tent comes off (limited appointments saturday, none on sunday)

We highly recommend HiTech Termite Control.
They have been excellent. Benjamin was very knowledgeable. He evaluated the termite problem at our storage garages and sent us a detailed report with treatment costs. The office staff communicated well…the technicians arrived on schedule and knew exactly what needed to be done. We will definitely will use HiTech for all our future termite problems…Burg Storage, LLC

Updated to reply to today's reply from Hi-Tech:

1. I'm glad you strive to improve daily. I do not understand why you aren't doing that today.

2. If your inspection was limited to the exterior, how is finding 1A literally entitled "SUB AREA", which can only be accessed from the interior, and why would you only inspect the exterior and charge us for a full inspection?

3. If the fumigation was successful, why do we have termites in the identical locations again? Particularly if you claim to have applied Timbor to all exposed timbers in sub and attic spaces to prevent new infestation?

4. I don't understand why you would dispute saying anything about it "being out of warranty". Leilani literally emailed the following on Nov 4, 2024 at 6:54AM:
"Looking through our records this property was under a 3 year warranty and unfortunately that has expired."

Thank you for the invitation to call for additional help, but your opportunity to help has passed. Now we just have to pay for more work. Downgrading from two stars to one for your continued, consistent customer service style.

~~~~

Hi-Tech Termite inspected a property five years ago, diagnosed drywood termites, selected a fumigation company, and got paid. Now we are preparing to sell the house and another pest inspection company found drywood termites in the same places. We asked Hi-Tech if there was anything they could do about it since their fume obviously didn't work. Leilani in the office said "Let me send our manager out to see what we can do."

Benjamin Ortiz then went to the property and called to say that he thinks they have no responsibility because their warranty expired. Then he declared that he's going to write a whole new pest inspection with worse findings and bigger estimates for repairs and file it with the state and he did.

So we have deep regret that we paid Hi-Tech for work a few years ago that obviously wasn't done well enough to prevent the same bugs in the same places, and even deeper regret that we asked them if they would stand behind the work.

Diamond Certified? Not on this one.

Hello Ambius. Just want share some kudos for my rep, Mia and Technician, Jaminton. Mia is great. Always checks in with me and conducts site walks to ensure our needs are met. Jaminton is a solid Tech. When onsite he is very courteous, professional and respectful of the workplace. I look forward to our continued partnership.

If you have termites or suspect you might have termites, this is the place to call! Making an appointment for a free inspection was super easy, just call and they’ll fit you in. You get an email confirmation of your appointment and day of, the tech will call you when they’re on their way.

My inspector was Sean and he was really awesome! He came right on time, did a very thorough inspection and explained everything to me in detail and made sure I understood. He even pointed other potential issues I may have with my house that wasn’t termites. He was very receptive to all my questions.

He even wore foot booties in the house which was awesome! Most people don’t so that was very considerate. Honestly I think Hi Tech Termite Control is really lucky to have Sean and in turn it makes this company a great choice! I highly recommend!!

Hi Tech puts everyone else to shame. I discovered what appeared to be termites at my house and called ~5 pest control companies. Two of them never got back to me. Terminix showed up and straight up lied to me (they said I had termites, turns out I do not). A fourth company charged $350 for an inspection and then wouldn't do the pest work unless they could do the structural work as well.

Hi Tech provided 10x better service than everyone else. Their inspection was free and the inspector was thorough and clearly super knowledgeable. When I asked them to work on a tight timeline to coincide with some construction we were doing on the house, they showed up the next day. When it turned out we'd need two visits, they did not charge a second visit fee.

10/10, I will never use anyone else.