Solar Energy Company reviews in Hayward, California

4.9 based on 50 reviews Back to the listing
    5

    Had Tesla Power Wall installed today and Sebastian and Edwardo did an amazing job. Very helpful walking me through the process and cleaning up after. Thank you!

    5

    Great people, engineering and installations for your many home solar projects. Project team is professional and produced excellent works. Highly recommended.

    5

    My dealings with Semper Solaris were positive from the very beginning. My sales person was Kevin Marzion and he helped guide me through the process and made it painless. He gave me all the options that were available to me and explained every one so that I was able to make an informed decision on how to proceed. When the workers showed up to replace the roof they did it at breakneck speed and had the roof removed and replaced in 2 days. The job was done thoroughly and efficiently and when they left the property was cleaned up completely. From the staff in the office to the sales to the workers on the roof it was all done professionally and very friendly. I would recommend this company Semper Solaris to anybody thinking of replace their roof on their home.

    5

    Roland was outstanding through the whole process! If you are looking to get solar you will not regret using this company and ask for Roland.

    5

    Angie, was very knowledgeable. She quickly assessed the issue and worked with me on getting my solar system back running again in minutes.

    5

    Josh was excellent in communicating to me, evaluating the problem and assuring me of the status of the solar panels. He was also very polite.

    5

    Semper solaris priority customer service is pretty good. They kept their promise of fixing our HVAC even though it was pretty late at Night. Sean was pretty thorough and fixed our damaged HVAC within a couple of days.

    5

    Sabas was very respectful and very knowledgeable person and easy to talk or the product installation. He took me through each step during the install.
    He is good people!
    r/Rodrick Norris LT (USN/RET)

    5

    Roland was a man of his word. Everything he said turned out just as he said it would. Which is called integrity, right? Great customer service top to bottom. All the techs were great. Everyone answered all my questions graciously. Thank you and Semper Fi!

    5

    Best deal my husband and I ever made. We knew municipal services were becoming predatory so we invested in solar to cut the rising cost and not lose the one of two commodities that are vital to our lives. Power, water and food, water I can dig a well, the food I will always have to buy or grow.

    5

    Angie was instrumental in providing technical support and assistance after our solar installation. She provided great customer service and was easy to talk with.

    5

    I couldn't get anywhere with the portal Hole I was directed to, as it kept looping back to the same page that identified the issue but offered no solution—just a request to repeat the same frustrating process. Thanks to you, we can finally move forward and get this resolved! Old-fashioned customer service at its best—thank you!

    5

    At first it was difficult to get help but once I spoke to David, I had someone come out and help me with my communication error I had with the system. They replaced the Zigbe for free and I can now see the production of my panels. The technician also said he would monitor my system for a few days to make sure there are no errors or problems with any of my panels. Thank you David for your assistance!

    5

    It was a good experience. Angie is very knowledgeable. We discussed the situation and came up with a solution. Semper Solaris needs to get in touch with me regarding sending someone to wash the solar panels.

    3

    Power wall Quit Aug 15 - Oct 2 no eta or communication from Tesla about replacement eta. Quite disappointed

    10/2
    Semper had no updates about the timeline of delivery or repair. Forwarded me to Tesla

    After many hours on hold, much of the time spinning my wheels and getting a “we are closed” between the hours of 11am - 2pm PST, I finally spoke to someone and was told he had no access to inventory or my case. A ticket was opened with an assurance of a call or email

    10 days later - nothing.

    9/16
    No one has contacted me.
    Reached out and left message.

    9/3
    Semper solaris warranty:
    I appreciated proactive steps taken by Angie for technical support for my system.
    Instructed to wait 7-10 days for Semper to reach out

    5

    Angie C is the best customer service rep! Ask for her and you won’t get any run around (as I did with some other reps). Raheem also rocks!

    5

    Tarrance was such a wonderful guy. Kind spirit and very experienced with our system. He went through all the steps and came up with the perfect combination to fix our system. This is someone who thinks about the process and makes good decisions. Thank you again Semper:

    5

    It was a pleasure dealing with Josh. he was extremely patient with me as a novice, was very helpful explaining every step in getting my problem fixed. He is a credit to your company.

    5

    Had a house fan put in by Julio and Tim. They did great work. Had one issue with the ring doorbell wire being cut in installation process. They sent Danny an electrician to fix it. He found the problem and got it working right away.

    5

    Brandon came for our final inspection with the city and was absolutely great! He was very nice, helpful, and quickly fixed the issue we were having with our vent. Before leaving, he explained some maintenance tips and made sure all of our questions were answered. Excellent service!

    5

    Phil is a very knowledgeable consultant. He made me feel comfortable in every step of the solar install process. I will definitely refer him every chance I get.