HVAC reviews in Inglewood, California

Adam did an excellent job, identifying the problems with my wall heater and thoroughly checking every aspect, including the roof ventilation. He pinpointed specific areas that were cracked or damaged and explained our options without any sales pitches or pressure. Adam was respectful, efficient, and timely. The dispatcher was equally professional, confirming our appointment and letting us know their technician had finished earlier than expected - they could arrive 30 minutes early if convenient. Their service fee is lower than others and was waived. I highly recommend this company for its excellent customer service.

I've had a consistently poor experience with this company over the past year. Despite their good reputation, the service has taken a drastic turn for the worse. The new management seems to be pushing high-end customers aside in favor of smaller homeowners like me.

My issue was not addressed by the supervisor who came out to investigate. He was dismissive and unprofessional, making it clear that he didn't want to deal with my problem unless I agreed to finance a hefty fee. What's even more disturbing is that he failed to diagnose the issue and instead took money for an inspection fee without actually doing any work.

To make matters worse, when I tried to discuss further, he attempted to overcharge me again. This whole experience feels like the company is taking advantage of vulnerable homeowners who may not know better. The way they're operating now seems shady and predatory.

I'm warning others to be cautious and investigate this company thoroughly. The Better Business Bureau and Consumer Protection Affairs should look into their business practices, especially when it comes to handling smaller customers.

If there was a company that truly deserved a perfect score, it's Acme. They consistently delivered on their promises, starting with punctuality. Their communication was top-notch, putting customers first. During a challenging period when an insurance company gave 60 days to complete 32 units of work and management didn't inform them until 30 days in, Acme managed to fit us into their schedule. This saved us from financial hardship, amounting to thousands of dollars. I'm deeply grateful for their exceptional service.

As a long-time customer, today's service appointment was underwhelming.
I've had several unimpressive interactions with their customer service team, including a conversation with a senior executive, which led me to write this review.

If Los Angeles were hit by an extreme winter storm and my heating system needed urgent attention, I'd consider taking drastic measures, even sacrificing valuable family heirlooms. The same sentiment applies to ACME's service - I'd rather go without warmth than risk their subpar repair work.
It's surprising that someone with 30 years of experience in the industry would offer such poor guidance.

They responded fast to a sudden AC emergency, fixed the issue, and ensured everything worked as it should have.

This company prioritizes customer happiness. The technician identified the issue swiftly and explained the fix clearly. Work was done efficiently, and my air conditioning now cools consistently across the whole house. Great service.

Great service from this company. The technician was knowledgeable, courteous, and competent. They provided clear explanations and offered useful advice on maintenance. The repair work was done professionally and effectively.

The entire process, from booking to finishing, went smoothly. The staff at the office were welcoming and helpful, while the technician was very respectful and took his time explaining everything. He made sure I understood what needed fixing and got it done efficiently. My home is now comfortable again - thanks to a job well done.

They're genuinely trustworthy and treat you right.

Service was good, worth considering.

Couldn't find the correct capacitor for my air conditioning unit.

They showed up promptly with flex ducts. Initially, they claimed availability was good and had a sufficient supply on hand. However, things took a strange turn - apparently, their sales strategy for flex ducts changed, now tied to buying an entire air conditioning system, which seems like an unusual sales tactic.

The AC repair was done efficiently and effectively. The technician showed up right on schedule, broke down the issue clearly, and got it sorted out promptly.

The technician showed up promptly and got the job done quickly and efficiently, fixing the AC issue without any fuss. They also did some maintenance work while they were there.

The tech showed up promptly, fixed my air con in record time, and now all's good.

The technician did a good job, explained what they were doing clearly, and I'm pleased with the service provided.

The technician fixed my furnace issue fast. He swapped out the faulty part and got the whole system up and running swiftly.

The guy showed up fast and fixed my AC in under an hour, replaced the faulty part, did the job quickly and efficiently. Good customer service.

The technician arrived promptly and got to work quickly, providing expert knowledge that left the air conditioning system in excellent working order.

The repair service restored my heating system to full functionality. The technicians were courteous and offered helpful assistance throughout the process.

The repair team turned up promptly and got to work efficiently. They fixed the heating system quickly and it's working perfectly now - a great job overall.