Drainage reviews in Irvine, California
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Our neighbor detected a leak coming from our home and with all things plumbing, it quickly spiraled into a host of other issues. After contacting a few companies, we decided to go with Repipe 1 because of all their service, speed, and communication.
The office team (Cruz and Veronica) were helpful and took the time to explain the entire process to us. From what the job entailed to how to prepare, and what to expect. Unlike other companies their quote also included the cost to patch, scheduling inspections, pulling permits, and putting texture back on the drywall. Most companies don’t include this and we appreciated the responsibility they took with this job.
The service team was quick. They replaced the entire plumbing in our 2 bed, 2 bath home in 6 hours. They also had financing available for 0% APR for a 12 mo loan.
It’s definitely worth getting an estimate from Repipe 1. I’ll be sure to add in photos once the water heater is installed. -
I had a leak and got several quotes before deciding to go with repipe1. Once they started, they were done repiping in 3 days. The patching only took one day. There were some things that were forgotten, but I was able to send a message to Sean, and he took care of things quickly. Overall, the customer service is great! They respond quickly and take care to do the job correctly. Plus, since having my whole house repiped with them in April, they have reached out to check in. Highly recommend repipe1 if you need to repipe your house. Also, Sean does a great job taking care of his customers.
Sorry, I only took photos of the work before the patching. -
Repipe1 performed an exceptional job repiping my entire house. We had copper pipes, which caused significant issues like pinhole and slab leaks since our house is 30 years old. My cousin recommended Repipe1, and I obtained a free estimate online. The next day, a representative visited the area, thoroughly explained the process, and we proceeded with the PEX repiping.
My house is a detached condo with two toilets, a bathroom, and a half bathroom. In just six hours, they completed the repiping, and everything worked flawlessly. The entire process typically takes around 4-5 days, so ensure an adult is present in the house during that time. Approximately 30 holes will be in the ceiling and walls, but the repatch team did an excellent job fixing them, matching the texture perfectly. We only need to paint some areas.
Overall, I highly recommend Repipe1 for their exceptional workmanship and lifetime warranty. -
One reason I chose to have Repipe 1 complete my whole house repipe was due to the knowledge and overall experience I had with Sharra
I had may quotes from competing companies and she provided me with a detailed outline of what was included in the quote. She was personable and patient in explaining everything. Although she won’t be doing the actual work she opened the door for Repipe 1 to do the work. -
I hired repipe1 to repipe my house due to an unfortunate slab leak in the house. The crew that came to do the repipe was on time, professional, courteous, and did a great job. I was up and running after one day and the city inspection found no issues. The workmanship that the team did was great, they worked with me to make some small changes to hose bib locations. All in all they are very accommodating and know what they are doing. I did upgrade my plumbing to also include water treatment and a new tankless water heater and all those installations worked flawlessly. They did have to make a lot of access holes in my dry wall but the patch work was repaired so well, I think it looked better than before. Best of all, they cleaned up after they were done each day. Oh, the most important thing, I got quite a few quotes for repiping and repipe1’s prices were extremely competitive and I love the fact that they don’t contract out the work and all work are done by their employees. I highly recommend them to anyone that has to go through what I have to go through.
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I used Repipe 1 last month to repipe my condo! I was so not looking forward to the mess or the inconvenience, but there was none of that! Josh came out and gave us an estimate. He was clear on what would happen and when. He was very professional and informative. Everyone that worked in my home was so nice, respectful of my things and very professional! The work was done exactly when Josh said it would be and they left my home so clean. I would totally recommend them! Just an amazing group of people! Thank you!
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I used re-pipe 1 for a whole house re-pipe in September after getting a great recommendation for my neighbor. Glad I did and went with them. They were very professional from start to finish and handled everything very quickly. It felt good going with a company that does this day in and day out specifically. Everyone from the repipe crew to the drywall patchers, was great.
I normally do not leave reviews, but felt like it was worth calling out excellent customer service. After the whole re-pipe was done, I noticed that I had an increase in the water bill the month after. I, wrongly, thought that it was related to the whole house re-pipe and some kind of mistake that they made. Karina and Jenny were great in handling my complaint and got Enrique, one of the plumbers, to come out and help me diagnose the problem. We discovered that it was an unrelated issue. It is this kind of customer service that I think needs to be called out.
Thanks again to Enrique for helping me out and Jenny for not brushing me off! -
We reached out to Repipe1 to repipe our entire house. Before the work started, they were very responsive and easy to communicate with. Their quote was around $11k — not the lowest and not the highest. We decided to go with them mainly because Jacob, the salesperson, was very helpful and responsive during the initial process.
The repiping itself was completed on schedule in one day, and the wall repatching was done the following day. The repiping work itself seemed fine, but the patching quality was not great.
Two days later, we realized there was a leak inside one of our walls. We contacted customer service, and they sent someone out to take a look. He determined that there was a leaking sewer pipe somewhere and stopped further work, telling us they would provide a quote to fix it.
After many phone calls and multiple follow-ups, we never received a quote and never heard back from them again. We were completely ignored. I eventually had to hire another plumber, who found the source of the leak and confirmed it was caused by a screw that was too long and punctured the pipe during the repatching process.
I am extremely dissatisfied with the service, especially the lack of follow-up and accountability. Being ignored after a clear issue caused by their work is unacceptable.
Another lesson learned: do not use PEX stub-outs — they are very flexible, unstable, and feel cheap.
Overall, I would not recommend Repipe1 at all.