EmpireWorks

The team was extremely disrespectful and repeatedly ignored my concerns and requests. When I reported the issue, management said there was nothing they could do because the people involved were outside contractors. The lack of accountability was incredibly frustrating.

Our community recently had some exterior painting and repair work done by EmpireWorks, and the process went smoother than I expected. I was a little concerned about the disruption since the work was happening close to our unit, but the crew was respectful and kept the area organized. They were careful around our patio furniture and cleaned up at the end of each day. I also appreciated getting clear updates about when they would be working near our building. The finished exterior looks fresh and neat, and the whole project was handled professionally.

One of our main concerns was doing exterior repairs while residents continued using the property. EmpireWorks planned the job in phases and provided advance notice before activity began in each area. Parking, walkways, and building access were handled carefully throughout the project. The crew was polite and responsive whenever a concern came up. The repairs were completed on schedule, and daily disruptions were far fewer than our board initially expected.