Reviews of local pros in Irvine, California
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The service from Metropolitan Heating & Air Conditioning was EXCELLENT! Adam was on time, very professional, and most of all solved our problem-got the air conditioner to work immediately. I highly recommend them!
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Both my experiences with Metro have been great. Adam is really awesome. Professional and courteous! Within 4 months I had two different problems w my AC. They came out the day after I called. It was 108 degrees in Irvine last week when my AC failed. So they were really busy, but they expedited my service. Thank you Metropolitan.
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We just had Adam out to fix our Air Conditioner through AHS. Our time window for service was between 10-2. He arrived at 10:20, was professional, courteous and polite. He diagnosed the problem with in 15 minutes. Repaired the capacitor and now the unit works once again. I was so hesitant after reading the reviews, but am pleasantly surprised that all seems to have gone well and fingers crossed my air conditioner will work great this summer.
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I recently had the pleasure of hiring Metropolitan Heating and Air Conditioning to diagnose and fix an issue with my home's heating and cooling system, and I couldn't be more impressed with their service. From start to finish, they exceeded my expectations in every way possible.
From the moment I contacted them, their customer service was top-notch. The person I spoke with on the phone was friendly, knowledgeable, and genuinely concerned about my comfort and the issue at hand. They promptly scheduled a service call that was convenient for me.
When the technician arrived at my home, they were punctual and professional. They took the time to explain the diagnostic process to me and listened carefully to any concerns I had. Their expertise was evident as they methodically examined my HVAC system, identifying the root cause of the problem.
What truly set Metropolitan Heating and Air Conditioning apart was their commitment to transparency. They provided a detailed explanation of the issue, including the necessary repairs and cost estimates, ensuring that I understood every step of the process. There were no hidden fees or surprises, which gave me peace of mind.
The repair work itself was nothing short of exceptional. The technician worked efficiently and with great precision. They used high-quality replacement parts, and their workmanship was impeccable. My HVAC system was up and running again in no time, and the difference in performance was immediately noticeable.
Moreover, I was impressed by their commitment to cleanliness. They left my home just as they found it, with no mess or debris to clean up afterward. It was a hassle-free experience from start to finish.
To sum it up, Metropolitan Heating and Air Conditioning is a company that goes above and beyond to deliver outstanding HVAC services. Their friendly and skilled technicians, transparent pricing, and commitment to customer satisfaction make them a true standout in the industry. I wholeheartedly recommend Metropolitan Heating and Air Conditioning to anyone in need of HVAC repairs or services. They have earned my trust and gratitude, and I will undoubtedly turn to them for any future HVAC needs. Thank you, Metropolitan Heating and Air Conditioning, for making my home comfortable again! -
Metropolitan heating and air conditioning installed a new AC system in our home in mission viejo. We found their pricing to be fair having explored several quotes and options. Installation went smooth and clean! Their scheduling system was precise and Nas was on time. The team was always friendly, informative and respectful. We have no doubts about highly recommending their service to anyone.
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My AC stopped working. Previous technician from another company stated I need to instal a new AC and that is going to cost me over 15 thousands! Adam came to the rescue and he fixed my AC in less than 20 minutes. He was able to diagnose the issue quickly. He had the parts in his van. Adam is very friendly, accommodating and very efficient. I highly recommande Metropolitan heating and AC. Thank you for helping me!
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We recently had the chance to work with Metropolitan Heating and Air Conditioning for the replacement of a gas furnace and evaporator coil in our home, and we are beyond impressed with the level of professionalism and expertise they demonstrated throughout the entire process.
Despite encountering numerous challenges with our American Home Shield insurance, Metropolitan remained persistent in their commitment to delivering great service. From the initial consultation to the completion of the installation, Adam and Chuck were dedicated to making sure we were able to get our furnace replaced. We are now enjoying the benefits of a having a warm home once again! -
I was taken back reading the terrible reviews regarding this company, as they have been terrific. Our AC went out and our insurance sent Metropolitan Air out to fix the issue. We have a smart home and not the easiest house to diagnose, but they found our problem and fixed it. They kept in communication with us and were very honest and fair. Daniel was extremely professional and the customer service that helped us schedule were also great. Unfortunately our insurance wouldn't cover our wiring problem, but we are happy to have it fixed. I would recommend them to anyone experiencing an AC issue. They really know what they are doing and their customer service is great.
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Adam was very professional. He Fixed my AC in five minutes. I’m very happy.
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We had a fantastic experience with Metropolitan. Our tech, Adam was very knowledgeable, friendly, and quickly diagnosed and resolved our issue. Can't recommend them enough.
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Adam was courteous, knowledgeable, and efficient with his work. He completed the task and resolved the issue. We’d recommend his expertise to others having similar A/C issues.
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Quick dispatch and diagnosis with honest professionals! Adam was very helpful in assisting me with fixing my AC just in time for summer. I would HIGHLY recommend this company!
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The technician with Metropolitan Heating and Air Conditioning did a great job. He quickly diagnosed the AC problem and then quickly fixed it. He was knowledgeable, efficient, and pleasant. The Metropolitan Heating and Air Conditioning experience was a good one.
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I am thrilled to share my exceptional experience with Metropolitan heating and AC ,who provided outstanding service for our air conditioning unit that suddenly stopped working. They were referred to us by our American Home Shield (AHS) provider.
Adam, the technician, was an absolute pleasure to work with - extremely pleasant, highly knowledgeable, and efficient. He quickly diagnosed and resolved the issue within half an hour, without any upselling or unnecessary repairs.His suggestions for future care of unit was very valuable
I highly recommend them for their exceptional service that exceeded our expectations!" -
Our AC unit stopped working and Metropolitan Heating was assigned to us by appliance warranty company. Adam from Metropolitan came for the service. He was right on time, courteous and professional. He took time to explain the issue. He promptly troubleshot the issue and replaced capacitor. Thank you Adam. I would call Metropolitan in future.
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Adam was knowledgeable and professional. He completed the job in a timely manner and the house was being heated when he left.
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I have been using Metropolitan Heating and Air for over 4 years now for my AC and heating repair / maintainence. These guys are super trustworthy and reliable. They always show up on time and promptly when i have an issue. One thing that really stands out is that their prices are very reasonable and they never sell me on something i don't need. A few years back, i was told by other companies that I would need a new A/C and when Metropolitan came out, they just fixed a control board in my system and the whole thing cost a fraction of the cost of a new A/C. Highly recommended!
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An awesome team of HVAC professionals. They did inspected my HVAC system and identified the problem correctly. They did an installation with the modifications I requested with such a great way. I couldn't be happier with another team than this. They did installed it clean and the communication was very professional. The inspector Adam deserves kudos to his approach and honesty in communication . I will recommend them to anyone. The duct work needed some modification and also movement of heating furnace . Every job is completed neatly and perfect.
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Adam was a wonderful technician who quickly assessed and addressed my issue (broken motor). Thw team was quick to schedule an appointment and is the only future AC company I will reach out to.
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Excellent service throughout. Scheduling of the service was very simple, and the technician arrived within the appointment window of time as promised. The technician was professional, knowledgeable, thorough, and courteous! I would not hesitate to use Metropolitan again, and would recommend them to family and friends.
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Adam came to the house, was extremely professional, honest, and worked hard to make sure our family didn’t have to deal with this awful heatwave. We’ve contacted many HVAC repair companies, but no one has been as honest as you guys. We can’t thank you enough for everything you did and the fast responsiveness you had. Thank you from all of us.