HVAC reviews in Kings Beach, California

Responded to my call very quickly, very knowledgeable and professional, nice to work with

Called on a Sunday, got an answer. Asked if he provided emergency same day service. Didn't say anything except the words "call tomorrow" and then hung up on me. Nice guys!

They were able to trouble shoot an intermittent issue and kept me informed during the process.

Concerned they won't service a problem from their installation of our HVAC. I had a lot of hope they would be a great long term partner for my home but am now suspicious.

The people at Huffs could not have been more wonderful, and I was really in trouble. A bear had taken out the duct work under the house, the heater failed and it was November! Not to worry, though. Huffs was on site within a day, and fixed everything, including issues we didn't even know were there. I cannot say enough about how great they are as a company, and how they saved the day when I was really in need!

Three fails in a row - I manage luxury homes in the truckee/tahoe area and have dealt with many vendors over the years. This experience makes me want to tell the world of my frustration with them. They have no communication, no booking confirmation email or day before reminders. This company has cost my client money for each of their missed appointments without getting any service. Disappointing.

I first called these guys to complete a wine cellar cooling unit service on June 5 and was scheduled for service on June 30 beweet 8-10. On June 30 I called at 11:30 since no technician arrived. They said their computers were down and they'd have to call me back. They called back within the hour and said they overbooked the day and would have to reschedule. Ok, no problem

They rescheduled work for July 3 arriving 8-10. At 10:45 I called the office again for an update. They assured me someone was coming out that day but couldn't give me a time. After 3pm I called several times, no answer and voicemail full. I could not leave a message.

I called again on monday after the holiday and told them nobody showed up. There was no apology or acknowledgement of their second mistake. Ok, I see a pattern but let’s try again. They then rescheduled me for July 9 arriving 8-10. On July 9th at 11 I left the house and never heard from anyone.

On July 10 at 11:30 I got a call from the technician saying he was on his way but wanted to know if he could show up at 2:30 instead.

I had gladly already called another vendor and got service scheduled for the following week.
Two big thumbs down for Huff