Spro Carpets And Cleaning

i was genuinely taken aback by the quality of carpet cleaning service and the resulting cleanliness i recently experienced. malachi and julian were exceptionally prompt, highly communicative and incredibly meticulous. while my child and i were outside playing, they were hard at work. they tackled cleaning 3 bedrooms, 3 large living areas and two sectional sofas. i've been a homeowner for two years and my youngest is 3 and a half years old. you can imagine, for two years, i've had a little one, extremely inquisitive and quite messy - causing quite a havoc on my carpets. i thought i would have to replace the carpets with different flooring once she outgrew this phase. however, malachi and julian completely changed my perspective. i even mentioned to them at the start that i wasn't expecting all the numerous stains to be removed but simply hoping for a thorough cleaning. when i walked through my house after they were done - i was astounded. i'm almost bewildered. my carpets look pristine! malachi informed me that they couldn't remove all the stains, but some were definitely gone. i still can't find what they 'couldn't get out'. the carpets look fantastic everywhere. and the most surprising part - the aroma from their cleaning product is very pleasant. i'm quite sensitive to odours, particularly chemical ones, and my nose is content. these guys deserve more than 5 stars for surpassing my expectations with such a cost-effective service and such superb customer service. one last thing: i received a quote and a scheduled appointment within minutes of texting through their online listing. they were super responsive and had me a price and a scheduled date for service in la jolla in no time. just amazing.

i contacted a carpet cleaning service for both carpet and duct cleaning after moving into a house where someone had smoked for decades. the carpets, although only about ten years old and mostly clean, had a strong smoke smell, and the ducts had never been cleaned before. brantley and his crew arrived right on time, and were very professional and friendly. they worked quickly and efficiently, and the carpets came out even better than i hoped, with almost all the smoke smell gone—which i didn't think was possible. i was really happy with how fresh the carpets looked and smelled. the duct cleaning was a big job because the house has a custom system with unusual bends and split routes, plus individual dampers for each room. still, the team handled it really well. even though i am very particular and wanted everything spotless, they managed to get the ductwork cleaner than i expected. when i checked with my inspection camera, i found one or two spots that were hard to reach. i called and spoke with the manager, explained the situation, and he immediately arranged for a crew to come back out. brantley returned, just as polite and on time as before, listened to my concerns, and fixed the problem areas without any hassle. overall, the service was excellent, very professional, and the customer care was great. i will definitely use them again for future carpet and duct cleaning. my request was a tough one, but they made sure everything was done right.

in a desperate search for a carpet repair service to mend a pulled yarn in my berber carpet, i stumbled upon a company in la jolla. the owner, julian, was kind enough to answer my call after hours and even let me choose a time slot that suited me best. julian and his assistant, thomas, showed up as scheduled and promptly fixed the carpet in my dining room. right now, the repaired area is a bit darker since the extra berber has been with me for over 12 years, but i'm confident that with time, it will blend in perfectly and won't be noticeable. dealing with julian was a pleasure from the first conversation until the repairs were finished. i highly recommend reaching out to this carpet repair and cleaning service if you're dealing with carpet issues.