Small Appliance reviews in La Mesa, California
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The worse ever, they kept my espresso machine 4 months claiming they don’t know how to fix it, I took it from them to other shop which they fix it in ONE DAY, and what make it worse they charge me over $400 for nothing.
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Really nice place!!! Awesome owner and employee's!
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Excellent service and repair competence. Highly recommend
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This is a great place to bring your machine for repairs.
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Very helpfull, nice, and professional,. hope they can fix my machine,
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Coffee and service is good!
Still, ask for an extra shot of coffee if you're into strong coffee. -
Very professional and concerned about the client. He ended up giving me valuable tips over the phone that allowed me to solve the problem by myself.
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I had my Jura E4 fixed within 1 hour. Highly recommend!
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Brought in my Garuda espresso machine for service. Took them 6 weeks to complete work only to find they BROKE IT and refuse to fix it. Should have listened to the manufacturer and not brought it to them. This place is awful.
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Just ordered our Espresso machine and grinder from Dave, so far we’ve experienced wonderful customer service! Can’t wait to see our products!
If you’re looking for someone to help with your coffee needs you will not be disappointed! 😊 -
Great service here. These guys are experts and helped get my machine back up and running in no time. I'd highly recommend them for your coffee machine repairs!
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David and the team did a tremendous job on a very technical issue with my La Marzocco GS/3. Great customer service and dedication to work product.
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Sent leaking Lavazzo espresso machine for repair, charged 360$ plus shipping and received still leaking, resent it, came back leaking even worse, I sent them photos etc and spoke to the tech who was super defensive and rude. Hopeless. Total loss of over 400$
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This is definitely the place to go if you've got an expensive grinds-its-own beans coffee machine. They aren't fast - 4 weeks seems to be the norm for a repair - but they get it done well and are polite and professional while doing it. Rates are reasonable.
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Great prices and really great service.
David is honest go and never trying to up-sell you.
I purchased all of my equipment from them (Filtration system, grinders, espresso machine and accessories), and they always on time doing maintenance of equipment for us.
Recommend them. -
I highly recommend Express Fix Coffee for their phenomenal customer service and commitment to go above and beyond even at their own expense.
My woes with my Delonghi Magnifica started 5 months ago just after my first son was born. (If you’ve had a child, you know that the need for caffeine and coffee is real!). I contacted Express Fix because my machine would not turn on. I took the machine to Express Fix, but when I arrived, the machine worked like normal. We decided to service the machine (o-rings, water pump, etc.). After picking up the machine, it worked for 31 days, just one day past Express Fix’s 30 day warranty. I emailed David and he said they would honor the warranty. He paid shipping costs for the machine both ways and diagnosed the problem, only charging me for parts. I got the machine back and all seemed to be well.
A month and a half later, the machine begin leaking water out of the front. I contacted David again. It was frustrating for both of us that the machine was not working. David offered to trade my machine for a manufacturer refurbished machine he had at no cost to me. It was an extremely generous offer. He went above and beyond and put the customer first. I highly recommend David and Express Fix. Their customer service and integrity are beyond expectations! -
Jacob is a professional and extremely knowledgeable about espresso machines. It was well worth the hours drive to find a service company with good quality, good value and responsive service technicians. Thank you for your awesome customer service, I will share with my family and friends this is the place to have espresso machines repaired and service.
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This is a great shop! The technicians are friendly and knowledgeable. I ended up getting some free advice and a taster of their house made cold brew. They also do their own roasting. WOW!
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I brought my fully automatic expresso coffee machine for repair and David (owner) greeted me at the front desk. He was very courteous, professional and trustworthy by letting me know that he believed it could be a quick fix. Lo behold, he had it done in less than 10 minutes. When asked how much I owe him David said: ‘just the tips for the guys working on the back’ I was so happy to leave the tips and promptly thanked him for such an excellent service.
I would strongly recommend this shop for any repair needs for fully automatic expresso coffee machines.
Thank you so much David! -
Everyone that works here is very friendly and knowledgeable, and their beans are THE BEST.
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Amazing customer service! Brought De'Longhi ESAM3300 Magnifica, and the owner David was able to troubleshoot and repair the espresso machine within 20 min. They also roast Coffee beans and their Nectar of Justice espresso roast is superb! Thanks again!