Electrical reviews in La Puente, California

4.8 based on 200 reviews Back to the listing
    5

    Bought a Ring Pro camera for a year and couldn’t install it because the wire of my previous doorbell was too short to connect. I yelped many electricians and Owner Nelson at Omega responded quickly and gave me the best a quote upfront. Two electricians came wearing personal protection mask. The biggest issue with my existing door bell is that it was connected to our central control sound system, and they had to install a power generator behind Ring Pro in order to keep it running. They were able to fix all issues after 3 hours of hard work. Technicians are friendly and knowledgeable. I’m very happy with the service.

    5

    These guys are great! Couple outlets were dead in our game room kitchen area. Troubleshooted and replaced braker. 5 stars! Would strongly recommend them!

    5

    I’ve had two extra outlets installed from the electrical panel. One through another company. Omega’s communication was fast and they provided easy/transparent estimates and invoicing online. We communicated with Nelson who was likely the owner.

    Benny and another technician worked for two hours until about 9 PM to get our outlet installed. They could have just rescheduled us for another day but decided to honor the appointment.

    I would likely call them again for future electrical work.

    1

    If I could give this company zero stars, I would. The owner, Reza, put us through unnecessary trouble to get the job started, only to back out at the end saying he preferred to take on “bigger jobs” instead of completing our $1,700 project. This was extremely unprofessional and disappointing. I strongly recommend avoiding this company, as the owner is unreliable and will let you down.

    5

    Their people is very friendly and efficient. They get the things done. They installed the Tesla wall connector 3 gen for me and fixed a broken outlet. Good workers and good job.

    5

    Omega responded immediately to my request for an estimate. They showed up wearing masks and let me know what to expect from the install. Had an GFI installed and it was completed as expected. They were very friendly and would recommend to complete the job.

    5

    My issue spawned from a GFCI that wouldn't reset. And although the tech was not able to find the underlying cause of the issue immediately, he was able to assess and identify 2 additional issues that we were not aware of. The tech immediately addressed every issue once it was found. I am grateful for Nelson and his techs professionalism and care to make sure they perform quality work.

    2

    Not satisfied with their service. When they were installing the camera & light on the side of the house, they ended up making extra holes than originally stated because there was a wood beam that they did not detect in the beginning which blocked the path of with wires. That is not so bad in and of itself but it was compounded by the fact that they did not complete the job on the same day and left me with 3 large holes in the wall.

    I spoke with them regarding my concerns about the late start time for my appointment (6:00 pm) considering that the estimated time for the job was over 5 hours. I specifically asked if they could complete all of the tasks on time but they stated that it would not be an issue because “they had headlights” and could work late.

    To their credit, they did complete a fair portion of the tasks but leaving the job incomplete, arriving late, providing an estimated return time of 5 days later to complete the job, and a snarky attitude from the person who handled customer service added up to a disappointing experience.

    5

    I'm work at property management, and our technician team were either in quarantine, or out of service area. So, it make me needs to out searching other electrician that to do urgent service.
    Nelson and his team came to the property early than schedule time (which is even great!), and possible to locates the issue, but not for sure if that's the problem located, therefore, we will need to contact Southern California Edison to emergency unlock the panel for Nelson's team to located the issue, and because this property is in gated community which it somehow need to involve with HOA. Long story short, from contact Nelson and his team to finish the job, it only take about 3 days. Fast respond, fast service, do the job right, and worry-free. I'm thankful that I found this company. They are in my priority list that I will definitely referral job to them going forward. Same as you. I'm highly recommended!!!!

    5

    Just wanted to give thanks to omega electrical. From the prompt first contact to getting me set up with an appointment practically the next day. They did run a little behind but they made sure to keep me in constant contact. I had them add an outlet behind my TV and also a box to run wires down the wall to hide them. They came in wearing protective mask and started working right away, it did not seem like they were trying to extend the clock in anyway. The work came out looking great as you can see in the pictures.

    5

    We had my outdoor plugs fixed and replaced with GFCI outlets. They were able on time and wore mask and practiced social distancing just like the previous reviews said as well. They were very quick with their service and I would recommend them again.

    Thanks Omega Electrical Inc!

    5

    Technicians showed up on time and quickly assessed the electrical issue I was having with a random outage that was happening in one part of my house. Took a look at my breaker switches and noted that the switch for the bedrooms was not working correctly. Replaced the switch with a new one and so far everything is working fine.

    5

    Contacted Omega a few days ago about installing an EV charger at my house. They were very prompt in their responses and quickly set up and appointment. The installation was done very quickly. They were also very honest about what I needed and didn’t need. Would definitely call them again for electrical work.

    5

    Really Ecstatic about the work done by Omega Electric Inc.!!!! They Installed my over counter light fixture, and my beautiful LED lights in my Master Bath!!! I will definitely call Omega again for any future jobs that need done!!!!

    5

    I contacted Omega Electrical via Yelp to install a 240 charger for a Tesla. I spoke to Nelson who quickly gained my trust by answering all my questions patiently and with as much info as possible.  I asked other companies and all of them gave a generic quote. For Omega, I sent them a pic of my circuit breaker and he gave me a pretty narrow price range.  We almost had an agreement and then I freaked out having a permit done (just in case something happens, I want my insurance to not have issues). I asked Nelson if they could take care of this and they did!
    On the day of the installation, Benacio (spelling) and Michael came to my house and worked on it. They were kind enough to explain to me what they were doing and answer all my questions.
    On the day of the inspection, Michael came over and answered all the inspector's questions.
    Very happy customer here and will keep their number saved in case there is a need in the future!

    5

    This is the 3rd time we have used Omega and they do not disappoint. While they were pretty early compared to the originally time we confirmed for out appointment, they got right to work upon arrival. We have a back house connected to our main house that had no power overnight. They were very responsive and quick to confirm an appointment within the next 2 days. They found the issue within a light fixture that was not wired properly/connected to our panel, fixed it up, and now our back house has power again. Great service, highly recommended.

    1

    Well I wished this is one of those you-get-what-you-paid-for kind of review. Spoiler alert! It is NOT.

    Brief Summary: I was given an estimate of $106/hr for approx. 7 hours worth of job thinking it would probably rack up to about $850-900 total considering some wiggle room with adjustments and materials. I Ended getting billed for $1485 after the job is complete without any sort of heads up prior and during the process. You are better off looking elsewhere to take your business to.

    Here's the story. I need help with a few electrical tasks on my house such as installing exterior lights, ceiling fans, etc. Went to yelp, asked around for estimates from a few companies. Nelson responded really quicklu and gave a really good estimate that's hard to pass on. $106 per hour for approx 7 hour job, do the math. I signed up with them thinking I could save a couple of hundred dollars and I was dead wrong! The estimate was just for labor even after I've given them a very very detailed description of what I need done. They did mention that in there long disclaimer that I obviously missed. To my defense all the estimates I recieved for this job are with materials included so I just did not think this would be any different at the time. LESSON LEARNED. A VERY EXPENSIVE LESSON that is. Here's the catch, they get you by grossly overcharging for their materials without any warnings or form of communication prior or during the job. I called them about it and all I got was "it was in the disclaimer" that they can (oh and they will) slap you with a whopping amount of $$$ on materials after the job is complete. These are things you can get from HomeDepot for a third of the price if not less.

    Here's my review of the actual electricians that worked on my house.

    Pros:
    Alex and Benicio (the guys that worked on my house) came wearing masks.
    They were always on time and friendly.
    The electrical job Benicio worked on works.
    I'm sure these 2 guys are good people that work for a scammy people.

    Cons:
    They say the job includes a "light" patch job (again, in their disclaimer). But I prefer they just didn't even try to patch. Please see pictures.
    Lack of communication skills. Some things had to be re-done because they weren't done properly.
    They did not clean up. Left everything dirty and did not even dispose things and materials they used. I had to clean up after them a lot and dispose the used ceiling fans myself.
    No sense of "final touches" by leaving outlets open and not providing proper wall plates. I would be okay with this if I'm getting some kind of savings but this is definitely not the case.

    Conclusion

    I will never work nor will ever recommend this company even to my enemies. My hope of trying to save some $$$ ended being the most expensive choice I made. Other companies actually did quote me for around $1100 with everything included, no-surprises, no-disclaimer, no-fineprint BS. But I ended with $1500 for a service that is definitely not worth that. Just look at the pictures.

    5

    I messaged them via Yelp and they responded quickly. They were able to send a team the following day and the team arrived earlier that day than expected. The team was very efficient at fixing the lighting problems in my office and I am very satisfied with their finished work!

    5

    I was very happy about how quickly Nelson responded to my email and estimate. He was very thorough with any questions I had and very knowledgeable. The quote was also extremely reasonable. I would definitely recommend this company and would use them again for future projects.

    5

    Nelson was so helpful. He answered all my questions for my Tesla Wall Charger Installation in a timely manner. He was able to schedule me despite their busy schedules.

    When the technicians came, they explained what they were going to do and gave me options on how the lines can be assembled. They did an amazing job on trying to hide the cable as much as they can. Technicians we're also wearing their mask the whole time following COVID precautions.

    Will definitely hire them again if I need any kind if electrical issues!

    5

    TLDR: You got electrical problems? These guys are your team. Fast response, straight to the point, on-time, hard working, total professionals that will earn your trust through their actions and their words. Nelson and Michael are just a great team and I am glad that I called them for my electrical issues. I will be calling them for a future project.

    The problem: Our ceiling recessed lightning were going out one by one in a span of two weeks. I tried to replacing the CFL bulbs myself but with my luck I happen to break the bulb from it's base. It was time to throw in the towel and to get a professional to check for the root cause and fix the mess I made.

    First contact: Called at around 11:00 am and I was greeted by Nelson. My call with Nelson just felt right. I was able to convey my problems to him and the process couldn't have gone smoother going over the issue. Also added a second issue which is one of the bedroom would short whenever a certain outlet is being used. He was able to come over same day at 6:00 pm.

    The pre-visit process: After hanging up the call Nelson asked me for a picture of the panel because I felt that there may be a bigger electrical issue at play since 3 lights in my kitchen went out in the span of 2 weeks. We were able to go through the paperwork over text along with the quote and the quote was very fair. 1 hour minimal of work at the rate that we agreed upon. He did notify me that he is going to send his partner Michael to scope out the issue.

    The visit: Michael arrived (wearing PPE mask) 25 minutes earlier than expected and he got quickly to work as soon as I pointed out to him where the panel was. Michael scoped out the panel and tested the health of it which he told me that it is in good shape. Shortly afterwards Nelson arrived (also wearing PPE mask) and we proceed to go into the house to look at the lights. Michael and Nelson went directly after the problem by diagnosing the voltage of the lights which was low but still suitable and proceeded to remove one of the CFL bulb which I miserably fail to remove. They were kind enough to show me how to remove it next time. Michael proceeded to remove the broken bulb and while he was working on that, Nelson was shown the second issue. By the time I have finish explaining the issue to Nelson, Michael came up all done with the kitchen lightning and pretty much started working on the second issue as soon as Nelson gave him a recap. Pretty much Michael got it. He was able to start work and Nelson went back downstairs to clean up some of the ceiling's debris (HUGE PLUS as I thought I would have to clean it myself). Michael probably took maybe 30 minutes resolving the second issue which was a faulty neutral line that he fixed. I felt really good about how these guys are working that I ask Nelson and Michael about some future projects such as replacing all my CFL bulbs with LED and getting an electric car charger. Nelson pretty much walk through how the process will go and he even had the parts to do the LED lights that day. I wasn't ready to pull the trigger but had a lot of good information for the future.

    The verdict: Omega Electrical did an excellent job, they were able to resolve the problems I had and I did not feel like they wasted any time doing the tasks that needed to be done to resolve the issues. I felt very comfortable working with this team that they are going to be my first call for electrical issues and the future projects. Thank you Nelson and Michael, you guys are great!