Chimney reviews in Laguna Woods, California
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Brian was very friendly and explained the whole job in detail and did a great job keeping my living room clean and safe and completing the job. Very helpful. Will definitely use them again to keep my chimney in good condition!
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Excellent response time, communication and service call! Highly recommend using them!
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Lucky Sully is excellent! The young man was clean, on time, professional, and very pleasant. He got the work finished in no time at all. Another company had tried to do a bait and switch on me, but Lucky Sully saved the day for me. I highly recommend them.
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Brian did a good job. He is very professional and is very helpful.
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I had an excellent experience with Lucky Sully Chimney Sweep when they replaced 5 chase covers and caps on my home. From start to finish, the service was outstanding. The team was incredibly easy to work with and very professional.
I was especially impressed when I called after hours, around 10:30 p.m., expecting to leave a message. A woman answered right away. She was friendly and helpful, which was way above and beyond what I expected at 10:30 p.m. The crew that came out to do the work was just as great. They were courteous, efficient, and took the time to explain everything they were doing.
The fireplace caps look fantastic, and I’m pleased with the quality of the work. What stood out the most, though, was their honesty and integrity. I asked about a more expensive cap, and instead of trying to upsell me, they explained that it didn’t fit with the aesthetic of my neighborhood. They could have easily pushed me toward the pricier option, but they had my best interests in mind and helped me save some money as well. That kind of thoughtful, customer-first approach, is rare these days, and it speaks volumes about their commitment to honesty and excellent service.
I highly recommend Lucky Sully Chimney Sweep for anyone looking for quality work and a company that genuinely cares about doing right by its customers. They’ve earned my trust and my business for years to come! Thank you!
Dr. Hubbard
Huntington Beach, CA -
Professional, punctual, good communications, adaptable, and knowledgeable about fire places and chimneys. Now looking forward to some cozy fires this winter.
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Lucky Sully - is excellent to work with - always responsive when on a tight time frame during escrow. I have all the confidence in the world as to their professional evaluation and expertise in the field of chimney / fireplace inspection and repair. I so appreciate the technical level of the inspection by Brian. He arrived on time, was personable and conducted the inspection methodically. He even posed for a video conference with the buyer - who was not able to be at the inspection. He was clear and articulate in his summary at the appointment, as well as the notes documented on the invoice. As a professional Real Estate Broker, It important for me to have this high level of care and expertise for my client homeowner.
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Great company to work with on your chimney needs. Good customer service and great people. Had my chimney chase cover replaced when another local company never got back to me. Definitely recommend Lucky Sully.
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Brian was efficient, friendly, and meticulous about containing the dust and dirt that is inevitable with this process. He provided a detailed list of recommendations. All in all, excellent service.
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Brian arrived on time and was very professional. Job was completed in about a half hr and then a cleanup of his stuff and he was out the door. While our chimney was in much need of a cleaning, the mess it created was contained. Fireplace looks clean and he even educated us with a potential hazard. Someone had covered some vents with tape which he removed. Highly recommend and will use again.
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This is the chimney service that you need- reliable, thorough and professional. They inspected my chimney and provided a written quotation. Service was completed and I have the confidence that everything is alright. Today I’m using my fireplace knowing that Lucky Sully have me fully covered.
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Brian is amazing! Friendly and competent. We'll recommend him to all our friends!
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Positive experience, Brian was on
time, very knowledgeable, answered all my questions. His
work is a reflection of experience.
I will recommend him to all
my neighbors who age worn
chimneys. Brian is very neat
and cleaned the work area, he
is committed making customers
happy. Lucky Sully is best!
Ray Chavez -
Would highly recommend! Friendly, professional, knowledgeable and wonderful attention to detail.
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Brian did an excellent job with the inspection and fireplace repairs. I am very pleased with Lucky Scully Chimney Sweep !!
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They arrived on time, were easy talk with, installed protection from my front door to the fireplace, made sure my cats weren’t escaping and did an excellent job, ensuring everything was correct in my fireplace and clean. They ensured my gas logs were set up correctly and educated me about my chimney and flu. I have already shared my experience with neighbors and family and hope this posting helps others find their services! Great job!!
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We're very pleased with the quality of Brian's work on our fireplace and chimney. He replaced the two clean out doors (one outside; one inside), inspected and cleaned our gas log, and installed a stainless spark arrester at the top of our chimney. We can recommend Lucky Sully highly.
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Total explanation of repairs needed after inspection
Then explained the process to fix, answered questions and addressed concerns. Upfront pricing and when the repairs were complete details of what he did and explained how to up keep the chimney.
Thanks Brian -
He was great. Very polite and informative. I would absolutely recommend him and your company😊
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Easy to schedule, showed up on time and completed the work promptly - very pleased
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Excellent customer service and communication from initial contact with Sandra to promptly receiving the inspection report and repair estimate within an hour after the inspection was completed. Sandra worked hard to schedule my clients’ inspection on short notice. The home they are in escrow in has a Rampart General pre-fab chimney that needed further inspection. She communicated with me regarding the inspector’s arrival time. Brian the inspector was prompt, professional, through and safe.