Reviews of local pros in Lancaster, California

John was very knowledgeable, and thorough. He made sure we were aware of what he had to replace and why and gave us information on what to look for going forward and gave us quotes on possibly getting a new System! I highly recommend!

Very quick diagnosis of what ended up being an aged out system that needed to be replaced. Sized a new heat pump system for me, scheduling the work and generating the estimate and financing details same day

Edit:
Full replacement of air handler and old condenser to new full heat pump system done quickly, efficiently, with clean looking work. Even including the curveball of having to change the new air handler configuration to horizontal due to space constraints

We hired Affordable Air last year to replace our gas heater. Overall the experience was really good, the team professional and communicative. We did have an ongoing issue due to an installation mistake, but eventually the big boss came out to resolve it. We haven’t had any issues since. We just saw John for our annual service now that the weather is cooling off. He is always friendly and a pleasure to work with, prompt, courteous, and detailed in the information he provides. I appreciate Affordable Air and how they run things and would recommend them to anyone.

Great experience from start to finish. Affordable Air replaced our 35 year old furnace, air conditioner, and ducts. Their crew was professional. The work was done right. The city building inspector showed up 7 weeks later, approved the installation and issued the permit. We love our new Carrier HVAC system. It's efficient, quiet, and works well. The cost was 23% less than the bids received from other HVAC contractors. I think we made the right choice. Thank you Affordable Air!

John was great, very knowledgeable, efficient and friendly. Gave me options to repair my 50 year old heater and well as options to replace it and to replace my whole system. Rates seem reasonable for what is being done.

We have been using Affordable for 3 years to provide preventative maintenance (PM) to our HVAC system. They replaced our system in 2022 and we were very happy with the installation and their customer service. They offer a great deal on annual PM which we have taken advantage of for the last few years. I'm blown away by the awesome customer service from the technicians to the office staff. Would highly recommend using them.

I've been using Affordable Air for a while now, and they are always great. No technician has ever been pushy. They are always super helpful and professional. Jeremee has done my seasonal services, and Gabriel came out to set me up with a new system. Both Jeremee and Gabriel are awesome. Luis and the other gentleman (I'm so sorry I can't remember the name) that did our new install were great, as well. Update: John T. came out to my place to do an inspection on my new equipment, and like the others, he was great. Very friendly and professional. He did a great job!

Affordable Air was the only company that replied to our request for a quote to replace our entire HVAC system: 2 ACs and 2 furnaces. Kenny came out right away and provided our quote and walked us through the whole process including how to apply for financing. The whole set-up was fast and any issues we were able to call and talk to customer service. Our install appointment was initially set-up for about a week later just to install the downstairs units then the upstairs would be done on another day. To our surprise a crew of 5 guys showed up promptly at 8:30am to knock out all the units in one day. Shoutout to Danny, Johnathan, Oscar, Louis, and Eddie. They were all incredibly nice, professional, and communicative. They worked hard all day (about 9 hours), didn't leave a mess, did a great job on the installs. They were even good with our pug who thought he could help when they were installing the Nest thermostats. Thank you guys for taking great care of us and our house. We will 100% recommend AA to our friends and family. Stellar service from all of the techs and employees. We look forward to future maintenance service from you.

Kenny has been to my house to check and repair my heater a few times and is always so professional and quickly finds the problem, and if repair is needed, does it thoroughly and in a timely manner. Kenny always makes sure that my heater is running properly and quietly. He makes sure that I get my senior discount before he leaves. Not only is Kenny a professional at his work, but he's truly a pleasure to work with. Friendly and very helpful.

We called Affordable Air and within 48 hours, our old system was put and our new system was running perfectly. The guys arrived on schedule and clearly communicated all their needs and requirements to promptly complete the job. They were friendly , helpful and clean throughout. Their sales staff also was helpful and direct in helping us finance the entire project. Our home has never been so comfortable. Thank you to all of the team there!

Edit: Also, Sean the tech did a follow-up visit and was extremely knowledgeable and professional. Nice when your first impressions are proven correct!

Jeremee Eiser was our technician and we cannot say enough. He is knowledgeable, professional, honest, kind, and respectful as not only an HVAC expert but also a person. It’s important to trust and feel comfortable with a repair professional when they come into a persons home. We will always recommend and ask for Jeremee. Thank you Jeremee and Affordable Air.

My AC was running perfectly fine before having routine yearly maintenance performed by Affordable air. After I paid over $400, the fan kept turning off and I had no ac for 8 straight 100+ degree days due to their lack of basic knowledge. The same tech came out over and over (5 times) and he couldn't figure out what was wrong or what was causing it. I had enough and called a different company to come diagnose and the first thing they noticed wrong solved the problem. Apparently, the AC capacitor wires were crossed into the wrong slots causing the fan/motor to stop. As soon as the wires were connected where they should be the problem stopped. I have no complaints about the customer service; my issue is their failure to resolve such a simple problem. They are supposed to be professionals, maybe try not to rush jobs and wire crossing can be avoided in the near future. I will not be recommending this company to anyone. Affordable is more worried about selling new ac units/parts than actually fixing simple problems. Their main focus was getting me to purchase new equipment. I have attached pictures of the capacitor clearly showing before and after they disconnected/connected. These pictures were taken by their technician.

My Uncle was Very Pleased with service rendered today. He said that Kenny was Very Knowledgeable, and was willing to answer any questions or concerns that he had.
As for me, I am sOo Very Pleased with the way my Uncle was treated, and all of the polite staff members that I have spoken with to get this handled. I'm sure the installation process will be exactly the same, and we're GRATEFUL for the soonest appointment for it.
Thank You again for making this experience a pleasant one!

I worked with George and I’m very disappointed with the experience. I’ve been trying to get hold of him since last year with almost no response. I already spent more than $10,000 and nothing has been completed. In the beginning, he promised all permits and construction would be finished within six months, but now he has disappeared and stopped communicating.

I want to start by saying, I was not able to use Pentemo, but I absolutely would have if my personal timeline wasn't so incredibly small and rushed. George listened to what we needed done immediately for our refinance to be approved. He was thorough, wise and knowledgeable about so many different things that we needed to correct due to years of neglect from the previous owners. He understood our initial needs, and helped us understand what parts of our project would need attention over time. His pricing is competitive, and you will absolutely get one of the best contractors around. Ultimately, we plan to circle back to George for the larger projects. He is respectful, timely, and he communicated so well with us.

Thank you George.

Pentemo has done a wonderful job each time they have done repairs on my rental property. Their employees are always on time, professional and work hard to get the job completed in a timely manner. I highly recommend this company for all general repair and construction needs.

Honestly George is probably one of the quickest most genuine honest contractors I have ever done business with. He is so prompt, shows up on time and just cares about his work. He makes sure everyone he sends in the building has ready to work mentalities and good attitudes. We will forever do business with Pentemo development. I highly suggest you use this company. A very amazing, amazing company!!!!

Frank Mattison made our backyard beautiful! I was hesitant to go with desert landscape because it can be ugly, but Frank is so incredibly knowledgeable about plants and trees (he is an arborist) that we have year-round blooms throughout the backyard that require minimal water! He is the only landscaper that offered BEAUTIFUL desert landscape with lots of plants, color and variety. Frank designed pathways and furniture areas so that we can enjoy the views whether we are indoors or out. And to top it off, he worked within our budget to provide the best bang for the buck. Our backyard looks far more expensive than it was. ;)

Unfortunately they couldn't handle responding to a request for information, even after a couple attempts at following up. Maybe their work is good when they actually decide to answer the phone, but they were too difficult to even get a hold of.

I Just moved out here from Tennessee and I was looking for information on the types of grass and fertilizer used out here. Each website has tons of different information that makes it difficutl to chose from. A wrong chocie could be catastropic.
I called and talk to Frank and I was astonish on the information he provided. Mr. Frank was right on key and did not heisistate for a moment answering my questions. That shows he takes pride in providing Customer Service! Thank you Mr. Frank for all the knowledge you gave me.

Frank and his team did an amazing job on our backyard. We worked with Jeff to get our quote and make all of the plans for the landscaping. He was very knowledgeable and helpful. They got to work quickly and completed the job on schedule. Our yard looks amazing and everything was done exactly as promised. I highly recommend them to anyone looking for a landscaper!