All reviews for Garden Grove Heating & Cooling

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    5

    Good experience with helpful staff.

    5

    Good job at a fair price.

    5

    They had standard fittings for common evaporator sizes in stock.

    5

    They showed up with what we required. The team was informed and pleasant.

    5

    They always do a solid job with my HVAC needs.

    5

    They're the top team, excellent service and fair rates.

    5

    They're fully equipped to handle any job and even carry Daikin mini splits.

    5

    "They've got all the essentials and decent rates. Will continue to use them, at least for now."

    5

    They're really helpful and have excellent customer service. If you need everything, they'll either provide it or arrange for it to be done for you.

    5

    The technicians were easy to work with. They understood my needs, even without specific air conditioning details, once provided. The only challenge was pinpointing their location - it's near the large blue striped building when using a mapping service like Pin Drop.

    5

    I've been to this store multiple times for HVAC supplies and have generally had a positive experience. The prices are reasonable compared to other options, and I appreciate their service. The staff is knowledgeable and took the time to understand my needs, recommending a suitable system. However, they did warn me that repairs with Lennox systems can be costly due to replacement parts. After further research, I decided on a different brand with lower upkeep costs. If you're in the market for HVAC supplies, I'd recommend checking this place out.

    5

    Great experience with this home services company. The staff demonstrated excellent customer service skills, being knowledgeable and helpful in resolving an issue with my furnace. They provided viable solutions over the phone, saving me from potential unnecessary purchases. I ended up buying the required part and was able to fix my furnace.

    5

    This company is one of those rare gems that I wish I'd found years ago. Their customer service is exceptional, going above and beyond to locate hard-to-find HVAC parts - sometimes even a simple $20 item. They consistently follow through on their commitments, making them genuinely reliable.

    5

    I've been consistently impressed with this company's customer service, from the initial phone call to in-store interactions. They genuinely seem to prioritize making customers happy. Whenever I visit to collect supplies or have questions, their concern and willingness to help is always evident. When it comes to addressing issues on my current project, they usually come up with solutions before I even finish explaining the problem. Their level of professionalism and customer care is exceptional. Plus, many parts and supplies are affordable.

    4

    Helpful and friendly service.

    4

    "Professional staff with a solid product."

    4

    They had a good range of products, reasonable costs and helpful staff.

    3

    Skeptical experience.

    1

    Terrible customer service experience.

    1

    Simply called and left contact info, but haven't received a follow-up call from anyone.

    1

    Unsatisfactory service with an excessive charge for basic materials.