All reviews for Top HVAC

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    5

    We needed a new furnace after ours broke down on a sweltering LA day and we contacted several HVAC companies for quotes. Top HVAC was the last one we reached out to - my dad actually found a decent coupon for a high-efficiency 96% furnace, so I sent over some photos of our current setup.

    Peyton responded quickly with quotes for both 80% and 96% efficiency models; surprisingly, the 96% model still came in cheaper than what other companies were offering. When I mentioned thinking about a furnace with higher BTUs, Peyton explained that we wouldn't need anything bigger for our home - it was refreshing to get honest advice from them.

    After some research, I realized that other companies were trying to upsell us on unnecessary equipment. So when the technician came out the next week to take measurements and inspect everything, I appreciated their professionalism and attention to keeping our home comfortable despite the heat.

    The installation took around 6 hours, but it was worth it. Bryce and his team arrived early, were very professional, and seemed to know what they were doing. Before leaving, they showed me where the filter was located and walked me through how to use the thermostat. Overall, I had a great experience with Top HVAC and would definitely recommend them for any HVAC needs in LA - I've also heard great things from friends about their work on tankless water heaters.

    5

    I've had issues with my apartment's furnace for quite some time, but when management was unable to resolve it, they brought in a professional from this company. The technician arrived promptly and assessed the situation. He was approachable and took the time to break down what he found wrong in plain language. He identified the problem quickly and addressed all my concerns. As a result, I've arranged for a new furnace installation. I'm grateful for his assistance and would certainly suggest this company's services to anyone experiencing similar issues in the area.

    5

    We recently had a top-notch experience with this company, which provided outstanding heater repair services. Their technician arrived promptly, identified the issue, and got to work right away. Throughout the process, they took the time to explain each step in detail, ensuring we understood what was happening. The professionalism and expertise instilled confidence in our decision to hire them. We were also impressed with their commitment to customer support, as they offered ongoing assistance if any issues arose.

    5

    We hit the wall when our AC stopped working in a heatwave LA was baking us. No one seemed to be responding to our calls until finally, Peyton squeezed us into his schedule on the same day they came out. He brought Edwin along and together they put in some serious elbow grease to get our AC up and running again. The problem? Our ancient system just wasn't worth fixing. Peyton walked us through all our options clearly and we opted for a shiny new Carrier unit - a top brand that's no surprise given the rave reviews. While waiting for it to arrive, they lent us a window unit which kept us from melting like the rest of the city. Every time I had a question, they got back to me pronto. On installation day, they showed up on time, were friendly and professional - and actually knew their stuff. They went above and beyond to make sure we were happy. That's why I highly recommend them for any HVAC needs!

    5

    I recently reached out to Top HVAC for guidance on an older AC unit and heat pump in a house I'm considering purchasing. The representative provided top-notch support. Not only did they answer my queries about the cooling system, but also helped me navigate obtaining necessary permits and uncovered valuable information about the property. Over two phone calls, the agent was courteous, knowledgeable, and accommodating as we worked through the process together online. This level of customer service is genuinely appreciated!

    5

    We've had multiple experiences with Bryce for furnace repair and related work. Initially, he installed a humidifier to address our heating system's needs. Later, when we wanted to upgrade to a smart thermostat, he installed a Nest and ensured the wiring was updated properly. Most recently, he replaced our entire HVAC system. Throughout each visit, Bryce provided clear explanations of costs and benefits without pushing for the most expensive option. The recent installation was completed in one day, with minimal disruption to our daily routine - even while working from home. We're pleased with the new system. Bryce is a cost-effective solution and responds promptly to inquiries. He also resolves issues quickly via text messages before agreeing to on-site visits if needed. His willingness to accommodate after-hours texts is impressive. Overall, I highly recommend his services.

    5

    Top HVAC did an outstanding job from start to finish. Their representative took the time to assess our current heating and cooling setup and presented us with viable alternatives for replacement. He patiently answered all my questions, helping us make an informed decision. The installation team arrived promptly on schedule, addressed any concerns swiftly, and worked meticulously to avoid damaging our belongings or floors. Protective drop cloths were used to safeguard our space, ensuring a clean transition from old to new equipment. The installation itself went without a hitch, and the team even took the time to explain how to operate the smart thermostat. After enjoying the new system for a few weeks, I can confidently say it's exceeded my expectations - the variable speed blower has all but eliminated noise. Overall, we're thoroughly pleased with our experience.

    5

    I recently needed a new AC unit, and I hired this company for the job. The technician who came to my place was knowledgeable and helpful in figuring out which system would work best for me. The price was reasonable, especially considering it was a high-efficiency air conditioner. Installation took less time than expected, despite being in a tight spot. I appreciated that they accepted checks instead of charging credit card fees.

    The team showed professionalism and honesty throughout the process. They knew what they were doing, and my new AC works flawlessly. It keeps my house cool and comfortable. In fact, I had this company replace my old AC unit before, and they did a great job then too.

    I researched other companies but chose them because they provided an honest assessment of my home's AC needs and gave me a fair quote. The AC system they installed came with a 10-year warranty, and the technicians are certified. After the installation, I called to express my satisfaction, and they even offered maintenance on water heaters, which Bryce checked for me the next day.

    Overall, I'm very happy with their services and would highly recommend them.

    5

    We had an outstanding experience with this home services company. Their response time was incredibly fast, and they were extremely accommodating to our schedule needs. Initially, we booked them for air duct cleaning, but they were able to fit in some much-needed furnace maintenance during the same visit, which was a huge relief.

    The technician did a fantastic job thoroughly vacuuming out the ducts and deep-cleaning a neglected intake duct that had been clogged with years of dust and mold. He even showed us before-and-after footage from inside the worst ducts, which was impressive. To top it off, they provided us with a temporary air filter while we waited to replace ours.

    Now, our furnace is blowing stronger and cleaner air, and we can already see the impact on our family's allergies. The house feels fresher and healthier. I wholeheartedly endorse their furnace repair and cleaning services – they truly went above and beyond for us.

    5

    I'd recommend this company for heating needs without hesitation. When our old furnace finally gave up after years of faithful service, Peyton's team came to inspect and assess the situation. They presented us with some options clearly and helped us choose a new gas furnace from their Performance series. The installation crew arrived promptly in Los Angeles shortly after we finalized the work. Their professionalism shone through in the quality of their work, which was completed efficiently. After the job was done, Peyton's team took the time to educate us on using our new WiFi-enabled thermostat and ensured we were comfortable with the system. If you need a trustworthy company for furnace repairs or installation, they deliver reliable work on schedule at a reasonable price.

    5

    The best experience I've had with a furnace repair company far exceeds my expectations. The team from Top HVAC was exceptional - friendly, dedicated, and trustworthy. Peyton has an in-depth knowledge of furnaces that's impressive. When they installed our new furnace, Bryce and Edwin showed up on time, were polite, and worked efficiently. We got our heating back up and running in just a few hours. They even took a moment to calm our anxious dog down. I've also had them fix issues during emergencies, and Peyton always makes sure we get help right away.

    When I needed a new AC unit before, the installers worked hard despite the heat, ensuring everything was safe by fixing a water heater venting issue. This company consistently goes above and beyond to ensure everything is right for us. They're prompt, professional, and courteous - always getting the job done well.

    5

    Here's a rewritten version of the review:

    We had a heating issue with our unit - it only blew cold air. I reached out to a local repair service, and they got back to me quickly. They sent someone over right away. The technician, Edwin, was on time and diagnosed the problem immediately. He fixed the part needed and had everything working again fast. Throughout the process, everyone I spoke with - from dispatch to the tech - was friendly and professional. They kept me informed every step of the way and made sure I understood what was happening. I'd definitely use them again if I had any future heating or AC issues.

    5

    Our technician, Bryce, exceeded our expectations with the heater repair in Los Angeles. When water started leaking into our basement due to a faulty drainage connection linked to our HVAC system, he took it upon himself to thoroughly investigate and resolve the issue. He was respectful, patient, and methodical in his approach, ensuring we felt at ease throughout the process. Bryce explained everything clearly, making sure we understood the problems and solutions. What impressed us most was when he offered to reseal our heater vents, which had been sealed incorrectly by previous owners - an extra step that showed his dedication to doing the job correctly. His attention to detail and friendly demeanor have earned us confidence in this company, and we'll definitely be using them again for any future heater repair needs.

    5

    Peyton has been a reliable fixture in my household for years, keeping my old air conditioner running without issue. When it was time to replace it, he provided a fair quote and guaranteed the installation could be completed within two days. The promised timeline held true, with Peyton and his brother arriving promptly at 8 am on the designated day. By lunchtime, the new heat pump was installed, and my home was already enjoying the cool relief. Top HVAC delivered exceptional service, making them an ideal choice for anyone in need of AC repairs or installations.

    5

    We recently had a great experience with an AC repair company in LA. Our old unit was malfunctioning, so Bryce came out and conducted a thorough inspection and diagnosis. He explained everything clearly and determined that we needed a new system. While waiting for the installation, they provided us with portable AC units to keep us cool. The installation went smoothly and was handled professionally. The team arrived on time, were polite, and ensured our new unit worked perfectly before leaving. Overall, their service was top-notch and I highly recommend them for AC repair and installation services.

    5

    I had an amazing experience with Top HVAC. I called them on short notice because my furnace was malfunctioning, and they sent someone over promptly the next morning. The technician, Peyton, was super friendly and took the time to explain everything in a way that made sense to me. He wasn't pushy at all – he actually helped us fix the main issue ourselves without even realizing it. However, he still did a thorough inspection, identified some minor problems, and gave my furnace a good cleaning. To top it off, he wrote down the model number of my furnace so I could get the replacement part we needed, which allowed us to tackle the minor fix on our own if we wanted to. The whole process was seamless and hassle-free. Overall, I'm extremely satisfied with their service and would definitely recommend them to anyone in Los Angeles who needs HVAC work done – just keep in mind they don't accept credit or debit cards, but cash and checks are fine.

    5

    I recently had Top HVAC replace my heat pump and air handler, and from the start, I felt confident in their service. Meeting their sales rep was a great first impression - he's knowledgeable about HVAC systems and genuinely seemed to care about providing excellent customer service. He took his time answering all my questions and followed through on his promises, setting a high standard for the rest of the team. The installers did an outstanding job, taking the time to explain how everything works and resolving issues with my new thermostat. Their work was top-notch and they left the property spotless. If you're looking for a reliable company that delivers quality products and services at a fair price, I'd highly recommend giving Top HVAC a call - I was thoroughly impressed with my experience.

    5

    I had a new furnace installed recently and was extremely pleased with the outcome. The technician did an excellent job ensuring everything worked smoothly. They arrived promptly and explained each step of the installation process, so I knew what was happening at all times. The team moved carefully around my home to avoid damaging the floors, keeping everything tidy as they went. Their flexibility regarding my schedule made the whole experience hassle-free. What impressed me most was their professionalism and attention to detail - a level of service that's hard to find. If I need future work on my heating system, this company will be my go-to choice without question.

    5

    Bryce and Peyton delivered top-notch service when they fixed my heating system. They worked diligently to keep my floors clear despite the snow outside, which is no easy feat. Once the job was done, they left everything spotless and took the time to show me how to use my heater. Their thoroughness and patience with my questions were impressive. I also want to give credit to Edwin for his recent maintenance work - he was meticulous in inspecting my heating system, explained each step clearly, and kept me informed about any issues or parts needed to be replaced. Throughout the process, Edwin was courteous and respectful, setting a high standard for service.

    5

    We recently purchased our first home in LA and were new to handling HVAC systems. A friend suggested we contact a local specialist to inspect our air conditioning unit. Edwin called ahead to confirm the appointment and presented himself professionally when he arrived. He took the time to explain his actions on the AC system, pointing out key components and how they functioned. He offered valuable advice on maintenance and ensured I understood how to keep it running smoothly in LA's warm climate. After the service, my confidence in our AC unit was significantly boosted, and everything is functioning well.

    5

    We've had this company service our old heating and cooling system multiple times over the years, and each visit was thorough and satisfactory. The technician would inspect everything, ensure the unit was ready for winter, and confirm it was working properly. They consistently arrived on schedule and acted professionally, providing exactly what we needed.

    When we decided to replace our outdated furnace and AC, we compared a few HVAC companies, but this one stood out from the rest. Bryce from their team explained all our options, including costs, so we could make an informed decision. Once we chose them, they scheduled the installation promptly and arrived as promised. The work was top-notch, and they made sure to leave the space tidy after completion.

    Since then, they've returned for routine maintenance, again arriving on time and being very professional. We're extremely pleased with their heating repair and installation services. They've exceeded our expectations, and we couldn't ask for a better HVAC company in Los Angeles.