Haven Energy

Very good experience, and very professional team. I had some issues with my breaker they were able to assist with. Very reliable and good communication.

I was initially interested in this company because they participate in the SGIP program, which offers rebates for solar or solar + battery storage. The idea sounded great, especially since the rebate would cover a large portion of the cost. However, I have some serious concerns that others should be aware of.

One major issue was the contract terms regarding battery ownership. The contract stated that after 15 years, I would have the option to purchase the batteries at market value. But when I spoke to a company representative over the phone, they told me the buyout would only be $0 to $1. If that’s true, why wasn’t it written clearly in the contract?

When I raised this concern, I received no clear response. It feels like the company is being evasive or not fully transparent. They highlight the “too good to be true” parts of the deal, but avoid addressing the long-term implications or giving solid answers. This lack of honesty and poor communication is troubling.

People need to be cautious — the deal might look appealing upfront, but unclear contract terms and unresponsive support could lead to problems down the road. Don’t make a long-term decision without asking a lot of questions and getting everything in writing.

At first I was skeptical because nothing is free, but the representative I spoke with walk me through the process on how it works and was very helpful. Now, I'm in the waiting process which could take up to about a year. It's real and I would recommend.

Update: A few hours later, I received a email stating my electricity company wasn't compatible and my application was closed. Now, I'm thinking I might of gotten scammed and they have my personal information.