Plumbing reviews in McClellan Park, California

I was recommended this company by my other plumber who said they didn't do sewer line work. Dispatch was super friendly and had one of their guys out within the hour. He was friendly, explained that the back up was either and issue for them or the city. He contacted the city. He waited at least 40 minutes for them to come out. He kept me updated. They didn't charge us for anything, because the back up was on the city side of the line. So I wanted to leave a review and say I would be happy to use this company again when needed.

Our water heater recently stopped working, so we called Rapid First Plumbing. They responded immediately and replaced the water heater and brought the installation up to code by the next morning.
Thanks to Jeremy, Isaac, Cheu and the Dispatch team at Rapid First Plumbing. Superior customer service.

Very pleased. Company definitely lives up to their name, they were the first plumbers available to come out and got the job done rapidly. Saved the day and lots of money. Would recommend to all. Thank you.

Rapid First is always my first thought when I need prompt, quality plumbing help. Travis was outstanding. His work was very well done. He was personable and professional, and he kept me apprised of developments as he encountered them. I remain a very satisfied Rapid First customer.

Travis did a great job clearing our lines after our toilet was backed up. He made sure the lines were clear and showed us the camera so we could see the pipes. He arrived earlier than expected and was very thorough! Great job!!

I would NOT recommend this company. The only positive about this company is they arrived the same day I called. However, I was quoted a price to rebuild the main shut off and irrigation piping to resolve three issues I had. I was told they would be installing copper for the main line section and would replace all valves (total 3 and fixing the issue that caused the leak ) in the section for approx $1500.00. Estimated time for fix was two to three hours. On the day the repair was scheduled the tech had an emergency so they wanted to delay another day or they could send another tech. They sent another tech who arrived late due to the earlier issue. The person who arrived said he would replace the main shut off valve and a coupler which would take less than an hour because he would just cut the existing line and insert coupler and new shutoff valve for $1500.00. YOU HAVE TO BE KIDDING ME! The whole justification for the high price was that they would be rebuilding the line and replacing three valves and fixing the leak in the rebuild. This seemed like classic 'bait and switch' to me which is completely unethical. It clearly states on the work order a rebuild with replacement of valves. I clarified with the tech that he wanted to do less than what was originally discussed for the same money and when he confirmed, I immediately cancelled the service.
To be fair, I did call the company to voice my displeasure and the lady I spoke with was very friendly and apologetic. She stated it was a misunderstanding between the two techs on what would be done, for what price. However, this means there is a breakdown in their communication between techs and the lack of detail on their written estimates to properly describe the work to be done. I did explain to the tech that arrived that there were three issues to be resolved not two and what I was told would be completed but he thought what I described was different than the work order.

Very nice! Chad is very good at Everything! Nice thoughtful and gets the job done Right! 👍

Fast service and good communication. Leo did a great job explaining what was going on. He definitely has experience. Thank you!

I would like to thank Travis for responding quickly and taking care of us with such short notice.

Fixing the leak in our main water line required sawing a hole in our patio and removing the soil to locate the water line. Leo took great care to insure the surrounding area was protected during each step. After repairing and testing the leak the native soil was placed back in the hole and the area was cleaned.

EXPERT SERVICE, Tech was outstanding and should get a raise in salary. Our prior experience has been the same for many years. The only plumbing company to call. 10/10

Your technician, Chue L. arrived 9:20 a.m. after stopping at the store to pick up parts. He spend time digging up the ground after he broke through the concrete. He was able to locate the leak from a cracked pipe. He replaced the cracked pipe with another pipe. Tested the pipe and found no leak. He back filled the hole, and recemented the walkway. He sent me photos of the new pipe
and the completed cement work.

Excellent service and excellent employees. I called for service on a Friday afternoon and Leo arrived within an hour. He diagnosed the problem as a slab leak and got us an appointment for someone to come and find the leak on Monday. He also gave us an estimate for the leak detection service. Leo and the leak detector guy (sorry I don't remember his name but he was awesome) showed up on time on Monday, detected the leak and gave us an estimate to have the leak repaired. Leo and another guy showed up Wed morning, repaired the leak and replaced the cement in the foundation all in one day. Leo also went above and beyond by replacing the worn out on/off valve at the outside of the house from the mainline from the street. Great people, great service and great job. We will definitely call them again if we have to.

Leonard was very nice, informative and installed the new faucet quickly. It works great. I totally recommend Leonard and Rapid First Plumbing.

Excellent and professional service. The team was friendly, efficient, and kept our project on budget from start to finish. Everything was handled smoothly and with great attention to detail. Highly recommend. Thank you!

Alex was great, taking great care to cover the floor with a rug before placing his equipment. He explained what he was doing when clearing the clogged sink. He checked to make sure there were no leaks from the pipe when it was reassembled and cleaned up thoroughly when the job was completed
I would call them again without hesitation.
The office gave me a 2 hour window for the appointment, Alex appeared well within the time frame and I was notified when he was on his way.

Very good company. They answered the phone call right away and the technician was at my house within half an hour. He saw fast what was the problem, got quick the part that was needed to replace the broken one and finished the job quite fast. Travis is an excellent technician.

Professional, friendly, polite and did a wonderful job. Thank you!

Jeremy is great! Very professional and job well done!

He arrived within 40 minutes and made a quick fix to the main sewer line blockage.

Isaac arrived at my home for a plumbing inspection and did a great job of thoroughly inspecting the property to understand the multiple plumbing issues. He documented everything in order to provide an accurate estimate. He was courteous, and I appreciated that he answered my questions. Thank you!