Kitchen Remodeler reviews in Milpitas, California

Highly recommend KZ; the designer Justin Zhang is very helpful on my kitchen project. Give 5 stars.

The store have a great showroom. We have spend hour or more to wonder around and have never been acknowledged by a single employee that would offer any help

Nice variety of kitchen cabinets and appliances. Also has flooring and bathroom related things. Lot of hardware options.

Didn't have the custom color option for the cabinets.

They have a big variety of materials.

Big spacious showroom with lots of empty space. No service personnel unless asked for such. Few recognized American manufactures display.

KZ stone is my go to for all kitchen and bathroom needs..the staff was helpful and friendly, not to pushy..KZ has great selections on bathroom shower doors and bathroom accessories…great job

Alex Li is a great seller guy. He was spending the time to help order the stuff that I needed. He's a very friendly and positive attitude, welcoming and supportive. Thank you for your time and business.

I love the fact that they have different types of bathroom and kitchen setups to give you different ideas of how to put things together for those of us who are visually challenged! Lots of flooring options from tile, wood, laminate, etc. Also, several cabinet options, lots of different handles/knobs to choose from to put on the cabinets, as well as countertops, different sinks and different faucets. The staff is helpful.

My only suggestion is to make an appointment if you want help setting designing or figuring out sizes and dimensions of what you need for remodeling.

Huge showroom with a very nice selection of materials with good prices. Friendly staff helped design my kitchen for free. Picked up materials next day. Will come again. Highly recommend this place.

Lili Liu was very helpful and professional. She took time to go over our needs and made very useful suggestions for our remodeling project. She was even forthcoming in pricing and offered unsolicited savings that we really appreciated. Milpitas branch is very well organized, as compared to the other location that we visited. Check this place out before finalizing your project.

Extremely poor customer service- feedback based on multiple poor experiences , also since tarriffs went up- their stuff is not great for the price, i could get it at any other store for this price

Used Emily at kz kitchen for all my ADU needs . 2 showers and there doors ,faucets, linear drains. All flooring. Kitchen cabinets granite, sink, all hardware for both kitchen and shower tp and towel holders. When there was a problem With a panel missing on kitchen cabinet. Emily took care of it with no issues .also she was very knowledgeable on l the products wich made the whole process nice and smooth. Will definetly use here again and the prices were good.

It’s good company with reasonable price .

I've done more shopping here lately than I usually do. I am a GC and a couple of my customers in a row selected flooring, cabinets, vanities and countertops from here. They have a good selection of prefabricated and raw slabs, as well as flooring, cabinets, vanities, appliances and fixtures. Show room is clean, pricing is straightforward and there's always been parking when I visited. As with most suppliers pricing has ticked up lately and you have to be careful with lead times.

While their selection is alright for kitchen and bathrooms , their customer service and warehouse pickup service needs a lot of work.
They say they have everything ready for pickup but, only have partial inventory ready.
My order was very straight forward and had to take multiple trips to get them all right.

A lot of selections and staffs are friendly. Due to the tariffs, prices are a little unsettling, they can vary from one visit to another, but it is not their fault.

Gave the wrong tile. This company can get nothing right.

We got our stuff from Ronnie and she was the only reason we bought stuff here! She was great and really helped us out! Prices are reasonable.
Def ask for Ronnie!

Good store overall. Nice variety for flooring and kitchen cabinets and reasonably priced for sure. Efficient staff at Milpitas location. Moderate effect of supply chain disruptions in 2021. Regarding flooring material, we found better shades at a different store and ended buying from there. Would definitely recommend this store.

Excellent showroom, but best of all was the customer service provided by Abbi. My husband and I walked in to the showroom and probably looked lost. She immediately came over and provided all the help we needed. She also was extremely patient and understanding. Can’t say enough good things about our experience at this KZ location. The quartz and flooring were exactly what we ordered and expected. We would definitely return to this location. Thank you Abbi!!

The showroom is big with lots of options. Sadly the designer we worked with (Justin Zhang) was not thoughtful and once we brought things from him, not willing to help. Some vanities had impractical designs and we were not warned about these. Then when we noticed the issue the designer blamed it on us. There were a lot of issues as we were not guided properly through the process. At some point I reached their customer service and they were able to help and the 2 stars are just for this plus their selection. I would tread carefully with the sales/design staff as they don’t seem knowledgeable and as was our case are our even downright rude. If you buy things from them and have issues; you are on your own.