Reviews of local pros in Milpitas, California

4.7 based on 1269 reviews Back to the listing
    5

    We're really impressed with their tech and the company itself. They came up with the most affordable quote for an unusual request (taking out our AC unit for a few days to allow a tractor to pass through). The price was $500, which was significantly lower than the next closest option at $890. Victor was flexible with scheduling and arrived right on time - he didn't even ask for payment when disconnecting the unit, only when reconnecting it. We'll definitely be using them again for any future AC work.

    Update: we've continued to have great service from this team since our initial review. They replaced our AC condenser last year when it stopped working and came out the same day to assess, with installation completed the following day. Most recently, they replaced all of our old ducting and fixed multiple issues that had been bothering us. Their work was spotless despite a messy job site, and the crew was personable and happy to chat with my kids.

    5

    Victor and his dad did a great job replacing our old ducts with new flexible ones for a fair price. They finished the job in one day, which was impressive. The whole experience was top-notch - they're genuinely nice folks who know their stuff. I'd highly recommend this family-run business to anyone looking for reliable service.

    5

    This company has found a gem in Victor, who consistently impresses with his exceptional courtesy and professionalism. Over 20 years of service, I've yet to encounter a technician as courteous as him. He quickly identified the issue, made a lasting fix, waited for confirmation that it was working properly without charging me once. When he checked on the repair, he offered to revisit if needed without hesitation. His humility and technical expertise have earned him my highest recommendation; he's set a new standard for service excellence.

    5

    I'm extremely satisfied with this family-owned business. Victor's team presented a professional demeanor from start to finish. In contrast, my previous two estimates were met with indifference - other companies are hesitant to access the ceiling for duct replacements. Victor offered a solution by suggesting double zoning during the replacement process, addressing the temperature disparity between upstairs and downstairs. This idea proved efficient in reducing our utility bills. The work was completed within a day and a half, with impeccable cleanliness maintaining the workspace. I wholeheartedly endorse this business!

    5

    The technician showed up quickly, arriving sooner than expected since he happened to be in the area. The price for the visit was more reasonable than what other companies charged. Victor was polite and made communication straightforward. Fortunately, the issue turned out to be a relatively simple fix, but I liked how efficiently and calmly things were handled.

    5

    Victor's professionalism and expertise shone through during our AC issues. On my second floor, he pinpointed the problem and suggested upgrading to a zoning system and replacing old ducts. His team executed the job with impressive speed, completing it within a day. What impressed me most was that Victor also spotted issues on my first floor ducts and vent grills on the second floor - all fixed without extra charge. I'm thoroughly satisfied with the work, and I'd wholeheartedly recommend Victor's team to anyone in need of reliable service. The quoted price was fair, and the quality of their work exceeded expectations.

    1

    Don't let these companies set foot on your property.

    Last summer, I received a quote from Victor for air conditioning installation. There were some issues with zoning, but Victor assured me it would be done and sent his workers over. Unfortunately, the problem persisted - the system wasn't working properly and our bills kept rising.

    I recently noticed that my PGE bill was increasing, but my house was still struggling to heat when I turned on the central heating. After calling another HVAC vendor, I discovered a serious mistake: Victor's men had left a 3-foot gap between the furnace and plenum - essentially rendering the system useless. The photo attached to my complaint shows exactly what they did.

    What's even more disturbing is that this company didn't just leave a minor mistake behind; they created a significant fire hazard in our home by leaving the furnace unsealed. It's hard to comprehend how they could be so reckless and fail to inform us about such a critical issue.

    When I reported the problem, Victor sent someone to fix it between 4-6 pm that day. However, no one showed up, and when I called back, I was met with an accusation - that I had kept my phone off during that time. It's unbelievable that they would question me about something like that.

    To make matters worse, the customer service rep seemed unconcerned and defensive. The lack of professionalism and accountability from this company is staggering. I'm now filing a complaint with the CSLB to ensure someone takes action against them for their negligence and disregard for safety standards.

    5

    Ernesto arrived right on time to diagnose the thermostat after it lost power, displaying professionalism. He fixed the problem efficiently and in a friendly manner. So impressed, I booked an annual maintenance contract with them.

    5

    The furnace stopped working in the middle of the night and the company's emergency line was called. A technician arrived quickly, replacing a blown fuse caused by a power surge and checking the coils for dirt buildup. They explained the importance of annual maintenance to prevent similar issues. The bill was higher than expected due to after-hours service.