Constraction reviews in Monterey Park, California

4.8 based on 53 reviews Back to the listing
    5

    Servpro of Monterey Park helped me with what I thought was a mold issue at my property in North San Gabriel. Arlen and his partner performed a mold inspection on the same day I called. They were very professional and efficient. I highly recommend this company. Thanks!

    5

    I had a leak that soaked the carpet and caused mold on the walls. Arlen came by the same day and was able to talk me through the whole process and quoted me a fair price for mold remediation. Arlen and his team were professional and adhere to all covid recommendations by wearing masks and putting on shoe booties whenever they entered my home. ServePro is top notch and I would recommend them.

    5

    The last rains caused water to get into our living room. Serve pro came out immediately, accessed the situation and came back the next day after the rain stop to work on the house immediately. Everyone was friendly, courteous and extremely professional. They worked incredibly fast and clean. Thank you for helping us during such a stressful time.

    5

    I got water damage from my house due to the rain and I called Servpro. They were able to come immediately and help me setup a dehumidifier to resolve the problem.
    The guy was very friendly and reliable. He went back to get the equipment and completed the work in an hour.

    5

    We were delighted with our experience with servpro. After a water damage in our lower level, our insurance recommended servpro of Monterey Park. They communicated with us every step of the way. I was really impressed and found them to be trustworthy, kind and professional. In general we are pleased with their work. Thank you guys.

    5

    I was referred by my insurance adjuster to Servpro of Monterey park. I can’t believe we have people like them. Very friendly and very professional. Believe or not you feel they are like a family member or someone who you know them for long time. We invited them for our business parties and they are our preferred company that we call and get advice. I don’t know how to appropriate them beside leaving a review.

    5

    My family recently experienced a severe leak in our restroom. SERVPRO and Arlen quickly found the problem and solved the issue.The entire SERVPRO crew are very professional.
    Through all phases of the job the team made the situation much more comfortable and less stressful for all of us. Thanks to Arlen and the SERVPRO team of professionals, my family and I are now at ease again in our home.
    THANKS for your professionalism and great work!
    Rick D.
    ☮️

    5

    This is the second time I am using this guys, the first time I had sink leak and this time I had water heater leak. I had a really good experience that made me call them again. I am very happy with their service and they are so friendly. They would take their time and explain everything to me. I definitely would prefer them to my friends and family. You will be surprised of their service. Thank you so much . Keep the good work guys.

    5

    I had a water leak in my house that resulted in substantial damage to my house. I called Servpro and they came to inspect, access the damage and start the mitigation within the hour to avoid further damages. All the staff members were professional, knowledgeable and showed sincere concern for the wellbeing of my family.
    The Project Manager led the mitigation and repairs and I couldn't be happier with his performance. The response time was impressive; he answered all my questions and ensured the work met my expectations.
    I highly recommend working with them if faced with an unfortunate house emergency. They work with the insurance companies and make the process feel easy!!!

    5

    Definitely recommend! We had a leak in the crawl space of our house and we hired this team to come clean up the mess. They were very professional and cleaned up after they were done working. Really happy with their service and will be calling them in the future whenever I need the services again

    5

    Amazing service!!! So professional in every aspect.

    We had water damage and Arlen and his team showed up the same day as our call to their office.

    They helped us through every step of the process and we are absolutely pleased with the outcome.

    I highly recommend Arlen and his team and will tell everyone I know that Servpro of Monterey Park is the best.

    5

    We had a broken pipe undernethe the house and caused leakage of a big pile of water that need to be sucked out before we can fix and replace the pipes. Well, we called a few restoration people in the area but they respond and came the quickest, gave me an estimate and got the job done. We feel the price was honest and fair, the service was quick and great. Highly recommend.

    5

    Arlen from SERVPRO was very professional and responsive with our water leakage issues. Our new home had some water leak in multiple rooms due to the recent rain. He came to our house and took his time to diagnose the situation. We were worried about water damage to our flooring/walls and mold issues. He reassured us that the damage was not major and didn't need major repairs.

    His team came to our house the next day and set up multiple fans to dry our walls to prevent any further damage. We had the fan running for 5 days to fix our problems. We are appreciate of Arlen and his team for being so thorough explaining our issues and excellent communication. We would recommend 10/10

    5

    I can’t say enough about Arlen and his team at Servpro Highland Park/Monterey Park.We had extensive water damage and I basically just called a Servpro closest to us. I‘m so happy I did. Arlen was reassuring and helped us through the demo process and dealing with the insurance claim. His workers were so organized and worked very cleanly, if that is even possible during major demolition of ceilings and flooring. I hope we’ll never have water damage again, but if we do, we‘ll call Arlen.

    5

    “We recently had unexpected water damage in our home, and Servpro was incredible from start to finish. Their team arrived quickly, Arlan assessed the damage thoroughly, and explained every step of the cleanup and drying process in a way that gave us peace of mind. They were professional, respectful of our home.

    What really stood out was their communication — they kept us updated daily on the progress and made sure we understood what was happening. Thanks to their quick response and expertise, our home is back to normal much faster than we expected.

    I can’t recommend Servpro enough. If you ever find yourself in the stressful situation of water damage, they’re absolutely the team you want on your side!

    1

    Extremely disappointed with Servpro of Highland Park/Monterey Park.

    I was affected by the Eaton fires and was referred to Servpro of Highland Park by my insurance company for smoke restoration cleaning. Unfortunately, the experience was far from what I expected.

    They charged over $38,000, and to this day, I’m still asking myself—for what? The cleaning crew felt inexperienced, used cheap cleaning supplies, and did not deliver the level of service I expected for such a high price.

    While I’m relieved to finally be back in my home, this entire experience left a bad taste. Moving forward, I’ll definitely do my own research before trusting another company with something so important.

    5

    We recently had a water damage from the rain which flooded our living room and I contacted
    Servpo. They came by within a few hours and the gentlemen that was here was super
    knowledgeable. He handled everything professionally and put us to ease. highly recommend
    them.

    5

    Our son’s room had a leak and it damaged the whole ceiling. They had to replace the ceiling and wall. They communicated well and updated me during the process. We have a small back house and did not have extra room to store all the furniture from the room, and they took care of it.
    We were told it will take 2 weeks to be finished but Francisco and his team were so fast they finished it faster than schedule. Best of all they did an awesome job on the repair just like a brand new room! We will definitely hire them again and recommend them to everyone.

    5

    Andres is so talented! Fixed the drywall patches perfectly and so fast. Excellent clean up after.

    5

    Friendly, prompt, with results better than we expected. Ramiro and his crew did a great job. Highly recommend.

    5

    Thank you to the team at Servpro for their amazing work on our post-fire remediation. Arlen led a team that included Chesiree and Ariel in the office (who were always available for questions and extremely helpful), and Andreas and Chrisopher in the field (who were meticulous in their work, arrived on time, and worked so hard to help give us our home back)- we really appreciate the whole team at this Servpro location and would recommend them wholeheartedly!