HVAC reviews in Monterey Park, California

Good customer service and very responsible

I have to probably ask Yelp to start a rating with Zero star.. Because ONE star is way too much for this... Since we were referred to by the manufacturer's website to use this company, we thought it would be at least decent. Right off the back, they were only interested in who will be responsible for payment if the warranty does not cover, even though we explained to them that this was a new machine with a 3 year all parts and labor. All he was interested was who would pay and they got real RUDE real fast. If he was the ONLY mechanic to fix my machines, I would rather leave it as is. Lucky for me, there were other much more polite and professional mechanics out there to choose from. STAY AWAY FROM THIS POS.

I was referred by Hishizaki to them as a preferred service provider. DO NOT USE!!!

Mark, the owner, is very difficult to do business with.

The first indication of our problem was the price. He charged us $960 to "install" an ice machine. I had personally moved the ice machine to it's location, had the outlet wired and the plug on the machine wired. I also had the pipes for the system relocated to within a foot of the machine. All he had to do was connect the pipes and turn it on. For $900!!!

Then, he told me (in very broken English), that my new water filters were not compatible and insisted on installing an old filter. When i finally got through to Hishizaki, they informed me that my filters were fine and would work well with the machine. I called Mark, but he refused to swap them out unless we paid him another $137!!! I couldn't believe it. I called him and he screamed at me, "What?! you think everytime you have a problem we will work for free?!" He told me I couldn't use the filters, and that was his mistake.

He also did not test the inlet water temp, pressure, or water temp, which are all pertinent info to longevity of our machine.

I had a fantastic experience with Mark's Equipment Service. I needed my refrigerator fixed. From start to finish, their service was top-notch. The technician arrived promptly, diagnosed the issue quickly, and had my fridge up and running in no time. Not only was the service efficient, but the technician was also friendly and courteous. The cost of the repair was reasonable, and they even provided some tips on how to maintain my fridge to prevent future issues. I highly recommend Mark's Equipment Service for their professionalism, expertise, and excellent customer service. They've earned a loyal customer in me!

I’m extremely satisfied with their AC repair service. The technician was polite, experienced, and worked efficiently. He took the time to explain what caused the problem and how it was fixed. The whole process was smooth and stress-free.

Coastal Heating & AC Repair in Monterey Park has reliable personnel who treat customers with respect and complete tasks promptly. It's surprising we waited so long to take advantage of their services, but now that we have, it feels like a missed opportunity.

This guy fixed my air con problem right away - he's a top-notch tech who showed up on time. Really professional and easy to deal with. I'd definitely recommend him for any future HVAC needs, they're great to work with.

Quick installation of water heater exactly as scheduled.

Our technician Steve did an excellent job, we're extremely satisfied with the quality of his work.

A skilled HVAC technician showed up promptly and fixed our broken furnace efficiently. Their level of expertise and courtesy were impressive - a true professional from start to finish. The results exceeded our expectations, making us very pleased with the experience.

I've been with Apex Heating & AC Repair for over 20 years, ever since they replaced my original water heater back then. Their work has held up so well that I still have their contact info stuck on the old unit's sticker. Valerie at this company was a lifesaver - she got me scheduled for same-day service and everything went smoothly from there. The actual technician, Mack, was top-notch. He showed up right on time, was super knowledgeable, professional, and courteous. He worked efficiently and quickly, getting my new water heater installed in just 45 minutes. Not only that, but he left the workspace spotless and took away the old unit - impressive! I've got zero complaints and would wholeheartedly recommend this company to anyone looking for reliable, fast service with excellent results.

I've relied on Apex for all my home needs in the last year. They deliver top-notch customer support, are consistently dependable, and charge reasonable rates. I'd definitely use them again.

Alex was very reliable and a pleasure to deal with. He provided clear explanations and made the process straightforward. I'll make sure to hire him again in the future.

Chris Osorto delivered top-notch service, providing a thorough breakdown of the issue at hand and highlighting potential areas for future maintenance. He stuck to his initial assessment, only recommending additional work when it was warranted – no pushy sales tactics here.

We were impressed with Apex's service. Technician Daniel was courteous, competent, and communicative. He broke down complex tasks into easy-to-understand components and ensured the job was completed accurately. We're pleased with our experience and would certainly refer others to Apex.

I had a fantastic experience with technician Ramiro Padilla. He showed up on time, was very knowledgeable, and took great care in his work. What really stood out was his meticulous attention to detail and dedication to getting the job done right. He left my home spotless and made the whole process stress-free. I highly recommend Ramiro for any service.

This company exceeds expectations. I've utilized their services multiple times and they consistently deliver professionalism and trustworthiness. Victoria is courteous and accommodating with scheduling, while Joey and his team are transparent, knowledgeable, and dependable. They handled both my new AC installation and my parents', demonstrating a rare level of genuine service – I highly recommend them.

Mary, the business manager, was extremely patient and knowledgeable, displaying exceptional professionalism. The technician, Freddy, far surpassed expectations with both technical expertise and customer service. He thoroughly explained options and got our air conditioning up and running within 24 hours during a heatwave. We felt fully supported and would highly recommend Apex Heating & AC Repair without any doubt.

I recently had Apex replace my heating and cooling system, which turned out to be a seamless process. My interactions with the team were top-notch - Geo was particularly helpful, answering all my questions promptly. The technicians were courteous, efficient, and arrived on time. Overall, I'm extremely satisfied with the service and would highly recommend Apex for anyone requiring HVAC assistance.

I had an excellent experience with this company. From initial contact to completion, everyone was great. The representative returned my call promptly and scheduled an appointment quickly. Alex explained the services clearly and transparently. On the next day, a professional team arrived on time, provided detailed explanations, and even set up my thermostat remotely. The workspace remained spotless throughout. I'm extremely satisfied with the service and would highly recommend it without hesitation.

Apex Heating & AC Repair stepped up when I needed them most. They managed to squeeze me in on short notice and arrived within the scheduled time frame. The technician, Brian, took a look at my AC unit and quickly pinpointed the issue - a blown capacitor. He had the replacement part handy and got to work right away. Brian was respectful, understanding, and thorough in his approach, taking care to ensure the job was done correctly. Thanks to him, my AC is up and running again. I highly recommend Apex for any heating or AC needs; they're very professional and reliable.