Reviews of local pros in Mountain View, California

Plum HVAC delivered on all fronts. Sam and his team were exceptionally well-organized and dependable throughout the entire process. They offered top-notch service at a price that was surprisingly affordable, especially considering current market standards. I highly recommend Plum HVAC to anyone seeking reliable HVAC services; you won't be let down.

I've been shopping around for quotes to switch from a gas furnace to an electric heat pump system, which would not only save me money but also provide both heating and air conditioning. My old furnace, installed around 1991, was woefully oversized for my home and produced annoyingly loud air.

The latest heat pump system I opted for has made a huge difference - it's much quieter and more efficient than I expected. When it came to getting quotes from various HVAC companies, seven of them sent representatives to give me a rundown of their proposals. Sam, the owner of Plum HVAC, was the only one who visited my home in person.

He provided a quote that was surprisingly competitive, considering he's offering a system that's 60% less expensive than the highest quoted option and 15% cheaper than the next lowest. I found it hard to believe his price wouldn't be inflated, but Sam's professionalism and knowledge put me at ease. His crew worked efficiently, were courteous, and kept me informed throughout the installation process.

Sam was always responsive and explained complex concepts in an easy-to-understand manner. I appreciated how he prioritized my needs without trying to upsell anything. What really impressed me was that Plum HVAC not only installed a superior heat pump system but also removed my old furnace from my garage, freeing up valuable space. In the real estate business, I've encountered many tradespeople - and I can confidently say Sam and his team at Plum HVAC are exceptional.

Sam of Plum HVAC responded quickly to our request for a Heat Pump installation. He provided a fair estimate after visiting our site, which was very competitive. He was accommodating and answered all our questions patiently. When we signed the contract, his team of four worked diligently to complete the job on schedule with high quality workmanship. What impressed me most was their ability to troubleshoot issues related to attic connections. Each day before they started, they covered the floors and cleaned up afterwards. They also made adjustments to drainage and electrical work according to city inspection guidelines. Overall, Sam and his team demonstrated professionalism and integrity, making Plum HVAC a trustworthy choice for anyone seeking HVAC services.

I recently had a great experience with Plum HVAC for my heat pump installation. I reached out to multiple companies for quotes through switchison.org, and Sam was the first to respond. He scheduled an appointment for the next day, which set a positive tone for our interaction.

Sam's demeanor was friendly and low-pressure, which made it easy to discuss my options with him. Although he didn't take notes or measurements during the initial visit, I found his confidence in remembering everything to be reassuring. We compared two system types: ducted and mini-split (6-zone). While both were discussed, Sam emphasized that the mini-split would be a better fit for our home's layout.

The quote arrived on Saturday, just under 24 hours after the appointment. Notably, I had received quotes from other companies only for the mini-split option, which ranged significantly in cost – some being over twice as expensive. Despite this, my confidence in Plum's expertise remained high.

Sam and his team were instrumental in helping me navigate rebate programs (HEEHRA, TECH Clean CA, SVCE) and answered many of my questions before the installation. Jake, Ha, Andrew, and Alex delivered an impressive performance, completing the job efficiently and with courtesy within a three-day timeframe. I'm thoroughly satisfied with our system's performance and the overall experience with Sam and his team.

I compared prices with four other companies and Plum HVAC came out on top. Their representative, Sam, was exceptionally knowledgeable and courteous during the home visit. He provided a quote in person and stuck to it. The team removed our old furnace and installed a two-unit mini split in our two-story townhouse. The work looks tidy! The installation crew were pleasant and professional. Sam's team kept me informed throughout the process, including permitting. They completed the job in about one full day, which was impressive considering removal and disposal of the old furnace. Natalie helped with the Bayren Rebate process and was always available to answer questions. This mini split has made a huge difference – I'm glad we finally got it installed! It's exceeded our expectations significantly.

Installed our heat pump and minisplit system. Arrived promptly, courteous and professional. Completed the job at a fair cost. Extremely satisfied with their work, thanks to a neighbor's referral - we're glad we took their advice.

They delivered top-notch service. The initial estimate said 3 days, but they got the job done in just 2 days. The work was flawless and they maintained a swift pace without compromising on quality.

I hired Plum HVAC to install a Mitsubishi Multi-Zone Ductless Mini-Split system. The crew arrived ahead of schedule, respecting my specified start time, even going so far as to wait in their car until I gave the okay to begin work. They worked efficiently, methodically tackling different areas of the house. Each day after completion, they ensured all remaining areas were thoroughly cleaned up. Initially estimated to take three days, they finished the job in just over two and a half days. Their professionalism and speed left me impressed. The pricing was also quite competitive. In addition, Plum HVAC facilitated the application for the Clean Tech rebate and secured it relatively quickly. Sam, the owner, is extremely responsive via text. I'm thrilled with my decision to choose them and would highly recommend their services.

We're thoroughly impressed with Plum HVAC. Their team was incredibly swift and courteous to deal with. Throughout the 2-day process, they clearly explained what was happening. Our specific situation involved replacing our old gas furnace and electric AC unit with a new heat pump unit in the attic and installing new ducts.

Natalie did an excellent job guiding us through the rebate qualification process for converting to a Heat Pump system. If you have any questions or concerns, it's best to reach out via email to Sam and Natalie. We're so pleased with their work that we're now actively recommending Plum HVAC to our family members when they need service.

I'm extremely satisfied with Plum HVAC's service. They far exceeded my expectations - in fact, if ratings allowed it, I'd give them a perfect score. The installation team was outstanding, delivering top-notch work and surprising me with extra efforts to incorporate custom modifications I had requested.

I recently had the pleasure of working with Plum HVAC after my old Carrier gas furnace finally gave up the ghost. I decided to upgrade to a Mitsubishi mini-split system and did some research to find a reliable contractor. After consulting with four different companies, I chose Plum due to their excellent reputation and affordable pricing – and I'm glad I made that choice.

From start to finish, the experience was top-notch. The owner, Sam, and the administrator, Natalie, were both extremely helpful and went above and beyond to ensure everything ran smoothly. They even helped me with my HEEHRA application just in time for the deadline, which was a huge relief.
Sam was transparent, responsive, and open to my suggestions – like placing the outdoor unit in the side yard instead of the backyard, which he got approved without any issues. The installation crew, consisting of Jake, Alex, Andrew, and Ha, were meticulous, professional, and respectful. They took pride in their work and made sure everything was clean and tidy.
What impressed me most was how Plum's low overhead costs allowed them to pass the savings on to customers, making their pricing very competitive. The team wore N95 masks and protective suits when needed, and they cleaned up after each day's work. Overall, I'm grateful to have found Plum HVAC – highly recommended!

I recently had a fantastic experience with Plum HVAC from start to finish. From the initial meeting to the final installation, everything went smoothly.

Natalie, the office manager, was instrumental in making the rebate process as painless as possible. Her knowledge and calm demeanor made a complex task feel manageable.

The owner's approach to estimating was refreshingly straightforward - no hidden agendas or complicated sales pitches. The pricing was reasonable and transparent.

The installation team, consisting of Jake and Andrew, were top-notch professionals who arrived on time and got the job done efficiently. Ha, in particular, went above and beyond by removing his shoes while working inside, even after being told it wasn't necessary.

After the installation, I appreciated how thoroughly Ha explained how to use the new system and change the filter, ensuring I felt confident with my purchase.
Throughout the process, the team at Plum HVAC consistently demonstrated a commitment to customer satisfaction. If you're looking for reliable HVAC service from people who genuinely care about their clients, look no further than Plum HVAC.

Nur was impressive, showing up promptly and being extremely cooperative. They showed attention to even the smallest details and did an outstanding job with our HVAC upkeep. I'm very satisfied with the service. Nur is someone I'd be happy to send my friend, a pastor from another church, to for his heating system maintenance - he'll definitely benefit from their expertise.

Adlan was fast and efficient. He explained the issue and provided clear guidance on maintaining the system. The advice was much appreciated, making the process worthwhile.

Communication was severely lacking throughout our experience with this company. The person who initially assessed our home and provided a quote wasn't accessible during the work process, and they're the only staff member who speaks English - making it difficult for us to communicate effectively. Additionally, there was a miscommunication regarding project details between the inspector and the workers, leaving no clear line of communication for follow-up questions or concerns. Post-project responses were also non-existent.

Team Elias, Eldar, and Konstantin installed a dual-fuel HVAC system at my home. They're knowledgeable, straightforward, and clearly invested in delivering top-notch results. Their professionalism and dedication impressed me, making it clear I chose the right company for the job.

Nur HVAC did an outstanding job installing a new heat pump and ductwork in my home. The attention to detail they brought to the project was impressive, and it's clear that they value their customers' feedback.

From the sales process, I had a great first impression of David, the owner. He took the time to listen to my needs and provided a quote that included permits and HERS testing without trying to push for unnecessary upgrades. His professionalism and integrity were evident in every conversation we had.

The installation team, led by Fedor and Aleksander, was top-notch. They worked diligently from 9am to 6pm every day, ensuring that the job was completed to a high standard. I was constantly impressed by their pride in their work, attention to detail, and commitment to cleanliness. From applying multiple sealant coats inside vent boxes to cleaning my attic thoroughly, they went above and beyond to deliver an exceptional experience.

What struck me most was how Fedor and Aleksander engaged with me throughout the process. They were enthusiastic about the work and genuinely interested in hearing my feedback. I even learned that Fedor has extensive experience in the HVAC industry, which explains his expertise.

The after-installation support from Kseniia and Chinaza at the office was also commendable. They ensured that all necessary parties – including the HERS tester and city inspector – were scheduled around my busy schedule. The fact that everything went smoothly and according to plan was a testament to their organization and attention to detail.

The final result is not only visually pleasing but also functional and efficient. I'm thrilled with the new system, and my utility bills have decreased significantly. What sets Nur HVAC apart is their commitment to delivering high-quality work with honesty and integrity. If you're looking for an honest and diligent HVAC contractor, I highly recommend Nur without hesitation.

Nur HVAC did a great job replacing our old AC system with a high-efficiency heat pump - I'm thoroughly satisfied with the outcome and the team's performance. Arthur provided a fair quote, and we were able to get the job done ahead of schedule. Eldar and Andre put in a solid two-day installation, focusing on detail, safety, and compliance. The end result looks tidy and organized. I highly recommend Nur HVAC - I'd definitely choose them again.

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I'm blown away by Adlan C. and his team at Nur HVAC. From booking to completion, everything was smooth sailing. The initial confirmation text, which included the technician's name, set a great tone for the whole experience.

Adlan arrived bang on time and made a fantastic impression with his exceptional courtesy and professionalism. He got straight to work, quickly diagnosed the issue, and discovered it was caused by our recently installed roof – the roofers had miscalculated the exhaust installation. Adlan handled it like a pro, fixed the problem efficiently, and got our heater up and running in no time.

What really impressed me was his depth of knowledge, attention to detail, and commitment to doing things right. I'm thoroughly impressed with Nur HVAC and won't hesitate to reach out for future HVAC needs – they've earned my recommendation!

I recently had a great experience with David from NUR, which made me very happy. I switched out my old gas water heater for a heat pump and my gas furnace for a more efficient one - it was a big decision that took several months to make. Despite the time it took, David never pushed me to spend more money or rushed the process, showing great patience and understanding. When I later changed my mind about the system after already signing a contract, he didn't seem annoyed at all - in fact, he supported my decision and even got a better deal on the bill because of the changes. The work was done quickly and cleanly, and the space was always tidy when they left for the day. What impressed me most was David's honesty - it was refreshing to see someone be so transparent about the work and costs.

David and his team installed a heat pump in our home, replacing our old furnace which made summer days unbearable. They handled everything professionally, including navigating the permitting process with the city. Their work was top-notch and we're extremely satisfied. If you need HVAC services, this company is definitely worth considering.