HVAC reviews in Norwalk, California

Tim and Aref visited our place and sorted out our heating issue. They gave it a thorough check before finishing up. Would definitely use them again.

I'm thoroughly satisfied with the installation job. The team arrived promptly and displayed impeccable professionalism throughout. They delivered high-quality work, keeping me informed every step of the way and leaving room for questions. Their excellent service has earned my loyalty, making them a go-to recommendation for others.

I spotted their company vehicle on the highway today. It was navigating through congested traffic without so much as a hand gesture to indicate its intentions. If a business can't even be bothered to show basic courtesy when changing lanes, what confidence do you have it'll deliver quality work on your heating and cooling system? Lack of signaling is a sign of poor communication, and a blatant disregard for others' safety. I'd never entrust my needs to a company with such evident carelessness.

I've had excellent service from Velavi Heating and Cooling for four years, which is why I'm still a customer. Their technicians are consistently on time, reliable, and do their job efficiently. The office staff shares this professionalism. I've never had any issues with their work, so I can confidently say they're the best in the industry. If you need HVAC services, skip the competition and go straight to Velavi – it's worth the upgrade from mediocre work.

I got a solid assessment from Hector, who figured out that just my thermostat was the issue with my HVAC system. I took his neighbor's recs to Velavi and really glad I did - they're trustworthy, informed, and didn't try to sell me anything extra.

This company has an undeservedly high rating - they quoted us an exorbitant price for their work, but fortunately, we sought a second opinion and found a more reasonable solution. The actual repair cost was significantly lower than what they initially proposed. We were able to get our system up and running at a reasonable temperature without breaking the bank. Thankfully, we avoided financial ruin by seeking alternative options.

Heater stopped working just as our guests arrived on Thanksgiving Day. Called Velavi, got a quick response from Hector, who fixed the issue himself. Great service - fast, polite, and efficient. We'll likely use them again if we need it.

Daniel and Jordan visited my home, identified the issue, and gave me detailed advice on how to tackle it. They discovered that my kitchen sink was connected to the AC unit, causing the annoying smell throughout the house. Their diagnosis led them to recommend a proper solution for the plumber and offered to deep clean the AC system. The technicians were pleasant, knowledgeable, and helpful. I appreciate their professionalism and friendliness – thanks, Daniel and Jordan!

I was left feeling frustrated with Jordan's a/c company, which somehow managed to impress me despite their subpar service. What really took the cake was their complete lack of care for their customers. When I brought up my concerns, Karen seemed oblivious and uninterested, repeating that it was due to their acquisition by a larger company. Newsflash: just because you're big doesn't mean you can treat your loyal clients with disrespect.

I opted not to call them again after the overcharging debacle last year. However, upon comparing prices, I discovered they were nearly twice as expensive as another company on Flux Capacitors. Not only that, but their labor costs seemed laughable – a $25 part took around 3.5 minutes to diagnose and change. It was clear they were taking advantage of customers.

On the other hand, my new a/c company takes proactive steps to ensure customer satisfaction. They schedule regular checks at the start and end of each season, not just when it's hot outside. To top it off, they changed my filter for free – a small gesture that speaks volumes about their commitment to customers. I'm genuinely happy with my choice.

In contrast, Jordan's company seems to be more concerned with pinning blame on COVID-19 and their new ownership structure than addressing customer concerns. The fact that I've already recommended three companies to friends and family is a testament to the value I've found elsewhere. If you're looking for a more cost-effective solution in the long run, it's worth exploring other options.

We needed urgent help with cleaning our AC, heater, and ducts due to my son's allergies. After trying a few companies, Velav delivered on their promises. They performed a thorough maintenance check and thoroughly cleaned the entire system. The technicians were incredibly professional, handling fragile equipment with care as they worked around it. Their attention to detail was impressive, especially when navigating tight spaces to access vents. We'll definitely be returning to them for our future AC and heating needs.

Jose was top-notch from start to finish. Quick response, professional demeanor, and thorough service - what more could you ask? His team was spotless and efficient. Communication was seamless, with Jose always available to address any concerns. He explained the issue and options clearly, and I trust his expertise. A great experience, highly recommended.

Jose provided top-notch customer service from start to finish. He arrived on schedule, assessed the house and outdated system, and presented me with viable alternatives. The Trane system won out due to its quality and value for the price. Installation was quick - just three days - and the crew left a spotless work site. Their professionalism impressed me greatly; I'm already recommending them to everyone I know.

Honest Reviewer:
Repeated business with Velavi, first here three years ago. Consistently, top-notch work done efficiently. The staff is extremely informed about all aspects of the job. Would definitely endorse Velavi.

I just wanted to express my gratitude to Hector and his team for their excellent service. As someone who's spent years inspecting and testing in my previous role, I was impressed by the quality of work done at my place. The cost was spot on, and the techs left everything clean and tidy. What really stood out, though, was how seamlessly they installed the system - it's made my home feel like a peaceful haven now. I'm thoroughly pleased with the outcome and appreciate the attention to detail that Hector's team brought to the job.

Luis arrived right on time and showed great professionalism. He got the job done quickly without trying to sell me extra work. I'm glad I chose this company and especially appreciated Luis's service - I'll be back and request him again whenever possible. Thanks.

I had an HVAC issue and contacted Velavi for an inspection, which they promptly arranged. A technician was sent out, but despite being promised an invoice, I've yet to receive one after a full week. The lack of follow-through is frustrating. Avoid wasting your time and money - find a contractor that genuinely values customer requests.

I spent hours researching and met with at least five local companies before choosing Velavi to install an HVAC system in our home, since we had no ducting or infrastructure in place. They handled everything from start to finish. Their price was very competitive, but what really stood out was their responsiveness and ease of communication. The work was completed on time and they left the area clean. When a minor issue arose months later, Velavi's service was again top-notch - I received a prompt response on a Sunday and had someone visit the next day. Their performance has earned my trust, making them an excellent choice for any HVAC needs.

After months of searching for a reliable company to install my central air and heating, I was overwhelmed by the numerous options available. Without any prior knowledge of AC equipment, it was challenging to make an informed decision. I received estimates from big-box stores, but each came with a catch - they use third-party services that often charge extra fees, leaving the consumer ultimately paying for them.

In contrast, Velavi provided three detailed estimates, breaking down the costs in an easy-to-understand format. Not only was their price significantly lower than the others, but the quality of work was also top-notch. I highly recommend Velavi to anyone looking for a trustworthy and affordable solution.

I don't usually leave reviews, but this team impressed me. They showed up professional, did top-notch work - even installing an AC system from scratch after comparing quotes with other companies. Velavi's pricing was reasonable and you get what you pay for. Overall, they nailed it and I'm thrilled with the result.

We were extremely satisfied with the AC repair work. The technicians were courteous, efficient, and took precautions. They explained each step of the process to Jose, who provided clear guidance. Eduardo and Jordon delivered outstanding service. Their professionalism and expertise made a positive impression. We highly recommend Velavi Heating and Cooling; we won't hesitate to seek their assistance in the future.

I'm thoroughly impressed with Velavi Heating and Cooling. They offered the best value for my money, with top-notch equipment to boot. The team tackled a tricky AC installation in tight spaces, impressing me with their resourcefulness. The work was done on schedule, leaving my house spotless when they left – no mess, no fuss. I'm extremely satisfied and would wholeheartedly recommend Velavi to anyone.