Appliance Repair reviews in Oakdale, California

Robert was extremely professional and helped me solve my issue. I would recommend him to any one!

The upstairs is not cooling and it was prior to the technicians arrival. He took out some Freon cause he said there was too much but we have never had anyone add freon. Now the upstairs is not cooling

Very friendly ,thoughtful and thorough

I made and appointment and it was cancelled by Sears less than an hour before the end of the day. What a joke of a company that used to have good customer service. I would not recommend!

Our Central California Sears Technician was very knowledgeable with our washer and dryer. He explained the cost of his visit and showed all parts requiring repair. I am extremely impressed with his workmanship.

Great guy. He fixed and repaired my gas cooktop. It's as good as new.

after five technicians from sears my dishwasher finally works, thanks to Randy.
He did a great job 👏

Professional with the repair of my washer, waited to make sure it ran right. Polite and got to work. He was sure it was working better. Thank you again.

The technician was professional and did a great job.

The service technician was very friendly and knowledgeable, great experience

Highly recommend been using them for years. The technician Ben Explain to us what was wrong with our refrigerator And gave us a cost to fix it and fixed it right away got us back up and running. Ben was very knowledgeable and very professional and super clean.

I couldn't understand the Ai and it hung up on me twice... switching to Ai for customer service was a bad decision.

The refrigerator is fine. He has no personality at all. Seemed more of in a hurry and not friendly

Randy recognized our oven issues immediately on his first visit. We previously received a misdiagnosis, waiting for parts we didn’t need for 2 months, very frustrating experience. Randy returned 2 weeks after his first visit to put the right parts in. Works great! Thank you Randy!!!!!

At the initial visit circuit board ordered. following week circuit board replaced the machine now has power. Now the leak is addressed. Part ordered and another week for repair. That appointment canceled by company due to technician changes in my area. This was the day of appointment and two hours before appointment schedule. Rescheduled a week later and front washer gasket replaced. After putting in the new gasket a larger leak occurred under front of machine. The technician had to use one of my beach towels to clean it up. He did some more tweaking I guess, and was out of the house quickly. He didn’t explain if fixed and did not have me sign off the work being completed. I went in to check found towel on parts box soaking. He had run a rinse and spin cycle that was still going.When the cycle was going found water under washer. Ran a wash cycle to make sure it wasn’t left over water from his towel clean up. Washed the used towel and three more towels. Leak is more significant than original that was coming down the front of washer from door. Leak now coming from center screw in front and underneath washer! Now different problem after service. Maybe that gasket not put back correctly?

Outstanding service. Very customer focused, works to understand the issue and how to resolve. Thorough follow-up and check-ins to ensure that replacement parts have been ordered and delivered to customer before return visit.

Technician was very professional and prepared. However, unsatisfied with service because the primary issue was not resolved. The complaint was the dishwasher was not draining and still the dishwasher will not draining after the The technician has left . Service fee completely was wasted.