Plumbing reviews in Orangevale, California
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No show for a job scheduled. Not even a phone call to apologize for the no show.
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Great experience. He knows the job well. Fair cost.
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Five stars!⭐⭐⭐⭐⭐
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They did an awesome job 🙂 would recommend to anyone to get them
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great
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Excellent! I am a disabled person and Sid and Ray went above and beyond to help me....just these guys
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I wouldn’t recommend these guys. They lied that they were reliable and didn’t even show up to meet with me. Wasted my time.
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When a lady needs her plumbing serviced i know who to call. Sid is a master plumber. Ladies for all of your plumbing needs call Sid at 5G plumbing. He gets the job done when my husband is to busy.
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The guy promised to visit on site in order to provide an estimate. Unfortunately a no-show…
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I called on Christmas and he answered and was able to come out immediately the next day. The technicians were on time and worked quickly to solve my problem. They were professional and clean, I Highly recommend.
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They really know their stuff and go above and beyond for their customers. Highly recommend them for anyone looking for a reliable plumber!
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They came out on short notice and fixed a broken pipe. The guy that came out went on and on about how they guaranteed their work. Six hundred plus dollars to repair one pipe which began leaking about three days later at a solder joint they “repaired “. They didn’t stand by their guarantee.
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I could not find a plumber for my Sacramento location that would answer or respond. Not only did these guys show up on time but they kept in contact with me updating me on times. Clean didn't cut corners and the job looked spectacular. Cleaned up behind themselves and left my employees ready to destroy my toilets. Thanks for being a part of my remodel! You guys rock. Sid your company rocks!!
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I had interesting situation with these people. They came out and made an assessment of the issues with sink leaks, gas leaks and other issues. I bought brand new faucet and have them replace it. Less than a month later, it started leaking. Upon researching I learned there are several reasons why it can be leaking already, and one of them is over tightening. I sent them the video. They refused to come out and see it. Instead, they told me they will charge me another $112.00 for replacing it because by looking at the video it is leaky. The owner was very rude to my wife over the phone, and didn't care. In fact, he was yelling - That is not how you deal with upset customers. He said if we didn't get the faucet from them, then it is not their fault. What I learned in life, if someone tells points out your mistake (the fact that he decided it is faulty faucet by just looking at the video), and you get offended, then YOU HAVE AN EGO PROBLEM. I thought I found a plumber that I can rely for my rental property; however, this is a place I will NEVER, NEVER go again. In fact I will let everyone know my experience so they can save their money and find a more reliable plumber.
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Made an appointment 03/21/2022 for 5:30pm and it was a NO SHOW., called Sidney numerous times and no answer, called the following day and no answer. How does a company make an appointment with you and doesn’t call to cancel, they don’t return calls or text messages😡our time is just as valuable as theirs. I know i would’ve called them if i had to cancel., its common courtesy.
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Wonderful service! Prompt, polite and quick.
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Had a wonderful experience with 5th Generation. They were on time, communication was perfect and they got the job done well and quickly. I’m a remote landlord and they made it very easy to complete the repair and pay over the phone. Highly recommend.
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I'm a contractor in the greater Sacramento area. I found this company among many other on Craigslist. I spoke with the owner and I explained to him that my company redesigns backyards and we trenched a line for a gas line to be installed and that we already got the permits for it. All he needed to do was connect the line. easiest work he could have ever come across. Now to my problem, Thursday he told me he would be at my clients property between 12-2pm. around 5:30pm I get a call from my clients frustrated that no one has showed. I called the owner of 5th Gen Plumbing back and he told me "sorry my guy is on his way and that he got held up on another job". He promised me it would get done still same day. 6:51pm rolls around and he texts me that there's not enough sunlight to do the estimate and install. I then had to call my client to inform them of the bad news which makes my company look bad. Then he promised me and my Project Manager that he would be out there in the early morning to get it done. I contacted my clients and they agreed to still have him come out. He no showed again. I cant explain to you how frustrating it is to deal with an unorganized, lying sorry excuse for a contractor. He gives us all a bad name.
P.S. BTW, The owners final excuse as to why he couldn't show up today? Because he's so busy. He then proceeded to yell and cuss at me over the phone when I informed him that I would inform others of my experience. Do yourself a favor and run from this company. -
We had an issue where the kitchen sink was backing up into our master bathroom tub even though they were far apart in the house. Being a handy guy, I tried snaking the kitchen from under the sink with my 15' snake but wasn't expecting it to fix it since the clog was likely closer to the bathroom. I also tried snaking the line from the bathroom but couldn't get the snake to go down the correct pipe.
Due to limited time, I threw in the towel and decided to call a pro who likely had a long snake and possibly a camera if needed.
My first call was to Bonney. They had overall great reviews. The scheduling person couldn't tell me how much it would cost to do a simple snake operation but it would be $49 just to show up plus whatever work the tech performs. Many reviews said this is where the surprise charges start racking up, oftentimes into the hundreds. This is when I hit Craigslist to find a plumber who is likely just as skilled, if not more skilled than the Bonney tech would be but without all the big company overhead.
Sid, the owner of 5th Generation Plumbing, was one of the guys I contacted. He called me back pretty quickly and said he could come the next day between 11-12 and gave me a quote for snaking. I checked his license on the CSLB site as well as read some reviews. This made me a bit nervous because there were quite a few negative ones. Most of the negative reviews were not related to quality of work but were related to scheduling. This is quite common with trades people and is somewhat understandable as some jobs simply take much longer than estimated. I just wish they would communicate these situations with the next customers a bit better.
The next day, Sid called at 11:45 and said they were running about 20-30 minutes late. +1 for good communication. He showed up and quickly cleared my drain and tested the two problem drains. His charge was exactly what he quoted on the phone.
I will not hesitate to recommend him to anyone I know who needs a plumber. -
Super professional and reliable. You can tell they really care about their work and their customers. Definitely a solid choice for any plumbing needs!
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Our hot water heater failed at a really bad time. Sid showed up with the replacement water heater and had it installed in record time. It was a pretty tight space to work in, so we were appreciative that the work was able to be done so quickly and effortlessly. The area was cleaned up and put back together so that we didn't have to do anything after it was done. Very professional and friendly. Will have them do our bathroom remodel when we're ready.