Reviews of local pros in Oroville, California

Derrick is awesome! My mother in law’s a/c quit working when temperatures were headed to the 110 degree range. I called another local company and had it checked out. They looked at it and told me I needed a new unit. I thought the price seemed high so I called Derrick for an estimate. He came out to look at it to give me a replacement estimate. After a few minutes of checking, he cleaned the unit and removed the debris from the blower. That’s all it took to repair it and now it blows colder than ever.

Thanks for your effort, honesty and saving me thousands of dollars!

Derek is awesome! I had a new AC system installed last year with a compressor and 2 multi split units. After only using the bedroom unit a minimal amount of times it started having a horrific burning smell. Pro Tech Heating and Air who put it in just gave me a run around and basically refused to help. When I posted on a Facebook rant and rave group with my frustration and looking for a reliable AC guy Derek reached out to me. He came to my home and went thru everything, did his best to get the unit right without replacing anything. He then went over all our options and he was more concerned about getting things right for me then what money he might make. Derek is a great guy and runs a honest company.

So, my thermostat went out right before a big snow storm was due in. After reading really good reviews, I called Innovative Heat & Air. Derrick came out the very next day. He replaced the thermostat for a very reasonable price & gave me quite a bit of information for if/when I decide to purchase a new HVAC unit. I will definitely call them again for any future HVAC needs.

I can’t say enough how thankful I am that I stumbled across this company! Innovative was recommended to me by many people once I asked for a good hvac company to have a quote done. I immediately reached out to Dereck explaining my situation that my family recently suffered from a house fire and insurance was giving us a hard time stating we didn’t need a new system even though that’s where the smoke traveled through. Dereck was incredibly helpful and came out to inspect within days & got us on the schedule as soon as possible. His team who came to install were very polite, informative & helpful. The entire process was a piece of cake! I can’t say how thankful I am for this amazing group of people who worked so hard on getting us taken care so we could be home sooner than later! I will forever recommend them with ANY hvac need!!!!

Derrick is fantastic. He is fast, fair and efficient. He doesn’t try to take advantage of your situation or try to sell you something you don’t need. He is literally a rare breed in this day and age. The first person I called told me my seven year old air conditioner, with the code it was displaying, would be too expensive to fix and I would need a new unit. What a relief it was when Derrick came in and fixed it in no time and it was considerably inexpensive. So happy and satisfied with the services we received. He is so kind and caring. I totally recommend this business.

My furnace was acting up, so I called Dereck. He was able to come out and fix the issue that same day. I would definitely recommend Dereck and his team and will be using them again in the future.

Derrek has done work for me both on my personal home & professionally. He is friendly, punctual, reaponsive and courteous.
He worked hard to put in a great heating system for a listing my client couldn't get a heater into in time for closing. Derrek made it happen! I will continue to use and refer his services in the future.

I was without heat for a few weeks waiting for a home warranty company to have someone come out. When they came, they couldn’t help and didn’t do much to attempt to help. I got Derrick’s name and number from another business owner in town, who I use and trust. Derrick came out within a few hours. He informed us that we had the wrong thermostat for pi’s system, but wires it to work until the correct one came in. The new one was delivered this week and he installed it and requires some of it to take advantage of all the the benefits of the system. I highly recommend Innovative and Derrick!

Innovative Heating and Air are awesome! The AC went out, during a horrible heatwave, at my rental property and they came out the very next morning and repaired it for a very reasonable price. They were on time and professional. I will continue to use them.

We wereI so impressed with Inno votive AC and heating. Our AC quit, I called Dereck Nail the Company owner and he was there the same day. It was a 100 degree day. We ended up putting in a new AC unit in after 2 attempts of why it was leaking. Dereck and his crew worked us into their schedule installing a new AC with professionalism, clean up with a good value. I wouldn’t hesitate recommending this company as Dereck Nail, the company owner, went beyond just being a company, we feel he became a friend.

Highly recommend. My 82-year old mom’s evaporation cooler died right when the heat wave began and they were the ONLY business able to repair it. Derek was so understanding and quick to respond and help remedy the situation asap. Will definitely be reaching out to him again in the future for maintenance or other concerns. Reassuring to know my mom has someone so trustworthy and experienced close by. Love supporting local businesses!

Dereck did an excellent job! I would highly recommend him for any HVAC job. Our expensive thermostat died and he replaced it, did a service job, and found that our air wasn’t cooling efficiently. Will definitely call him again for any service

Derek is a pleasure to work with and it is great working directly with him. He and his company have replaced to AC or AC/heating units in our home in the last year. They were quick to answer and evaluate and timely in the work. I recommend this company highly.

Awesome contractor! Great price, super fast install. Dereck's crew had my whole house converted to mini splits in a day. Our house is more comfortable and our energy bills are about half what they used to be. Highly recommended!

We had a great experience working with Innovative Heat and Air. They are very professional and my install was on time and works great! Their employees did an outstanding job and showed pride in workmanship. A+ experience.

We woke up and didn't have heat in our brand new built house in Paradise and we couldn't find any one who was available to help us.
We were referred to Innovative Heating and Air.
Derek was amazing and came on his day off and got the unit to work and checked on us through out the following week to make sure we were good.
I highly recommend Innovative Heating to anyone.

Wonderful experience working with Innovative. Great communication, quick turnaround on an estimate. Very fair pricing for our job. They were able to get to us a week earlier than originally scheduled and the job was done quickly and professionally. Will definitely use them for any future jobs and recommend to anyone needing HVAC work done.

The temp dropped and all of a sudden our heater stopped! Derek was here within 15 minutes and we have heat!
Saved us from a freezing winter! Thank you so much!
Well, Derek knew the problem right off the bat! After ordering the part, he put it in and our heater works perfect!
Derek was spot on and made sure we were comfortable with heat until the part came in!
I will be signing up for the yearly check up and servicing program next!
Thank you for your persistence and getting our heater going!
You guys are life savers!

Can’t recommend them enough! The owner, Dereck, is always responsive and communicates everything so well. I would highly recommend using them for any HVAC issues.

Innovative Hesting and Air replaced our heating and air system. Their bid was lowest and they made room in their schedule to get my system done right away. After installation we had a minor problem with our system and the owner came over right away and took care of it. Great company to deal with.

Derek was top notch! He was very informative and helpful. He was able to come out quickly after the problem with my heater came up and he followed up the next day. I was so thrilled to get it up and running during this cold winter we’ve had. I would recommend Innovative Heating and Air to anyone that needed this type of work!