Reviews of local pros in Oxnard, California

We had an issue with our AC unit installed in 2021. Our technician, Joby, was able to diagnose the issue in less than five minutes and was able to order the part and return within a few days to install it. He could not have been more friendly, professional and competent. It was also wonderful to find out that the part was under warranty so we only had to pay for the labor installation. Great service. A+

WCAC was very responsive and quick to come out to inspect our furnace. Joby was our technician and was friendly and informative while working on our heater.

Had an excellent experience with West Coast air conditioning courtesy of Joby Riddle. He did a fast, excellent job and got our a/c unit running perfectly.

We needed our furnace replaced and wanted to add air conditioning. I'm a pretty technical guy but not when it comes to heating and air. The first call I made was to West Coast Air and they set me up an appointment with Letti. All I can say about Miss Letti is WOW. Incredibly knowledgeable, nice, thorough and most of all not rushed. She answered every question I had and told me to get my other estimates. Well after a "no show", an outrageous quote, a no call back and a good quote but too far, I called Letti back. We went over a few items and before I knew it Nate was here for a walk through. After his walk through, he confirmed that the installation would be Monday morning. Lo and behold, Monday morning Alex and Aaron show up on time to do the installation. From the second they walked in to the minute they left, they treated my home as if it was their mom's. These two are thorough, clean, friendly and super easy to chat with. They replaced the entire system from furnace, ducts, registers, thermostat etc. and added air conditioning. Upon completion Alex explained everything in detail and let me know that if I had ANY issues to call. It feels like they were never here with the exception of the cool breeze from the A/C blowing on me right now. If you are in need of any Heating or Air Conditioning work done, don't bother calling the other guys, call West Coast Air Conditioning and hopefully you get a chance to meet Letti, Nate, Alex and Aaron!

West Coast Air is a great company to use. My husband and I are extremely pleased with the efficiency of the office staff and especially the technician, Joby Riddle, who was so friendly and patient in dealing with our problem. He immediately diagnosed the problem, took a short time to remedy the issue, and checked all his work to make sure all was in order! We always feel confident in this company! :-)

Had them install a Mitsubishi Mini-Split for three rooms. They responded quickly and did a good job installing the system. Adam, Aaron and Erwin did the install and were polite and knowledgeable.

Poor communication, common sense, and accountability. Doreen in the office seems nice, but she can’t do it all. Consider Conejo Heating and Air or Air System Solutions if you’re looking for an estimate.

After our AC stopped putting out cold air, I was recommended West Coast Air Conditioning. I called them, was able to have someone out the same week first thing in the morning. The wonderful Mr. Joby Riddle came out right on time, and managed to fix the problem in less than 15 minutes, and now our quality of life is back and we're keeping cool!

Joby Riddle of West Coast AC did a great job evaluating and repairing an AC issue. The service was thorough and friendly. He went above & beyond. Definitely recommend him.

It’s Summer. It’s End of June. We had multiple HVAC companies out and received 6 different quotes. We needed AC STAT.

Letti came out, provided a detailed quote. Followed up with her to request a quote for a different condenser, she was quick to reply. We had her direct number to contact (unlike other companies )
Meanwhile we debated between this company and another, the lead times would be the same so we initially decided on the company closer to home. Contacted West Coast on a Friday to advise we wouldn’t be contracting with them, Letti checked with her supplier and techs and was able to do the job the following Monday, mind you this was in the dead of heat Thousand Oaks July summer. Not many companies can have that kind of turn around.
The techs, FRANK & SAL showed up on that Monday and on time. They installed a new condenser and coil with an ecobee wifi thermostat. The techs, FRANK AND SAL had to change the location of the thermostat and they did it at no extra cost to us.
We are so thankful to Letti and her team for the outstanding service, professionalism and quick response to bring cool comfort to our home. Best team!
I will recommend them to all friends, neighbors and acquaintances.
Thank you West Coast Air

This company, from top to bottom, is the most professional group of people I think I've ever dealt with. Blown out motor which was under warranty and yet the OTHER company who sold the unit to me told me they no longer serviced my area and good luck! Called West Coast Air and got service and kindness and responsibility I didn't think existed anymore. The part had to be ordered, they expedited it, dealt with the warranty and with special thanks to Joby I am up and running. Absolutely the best.

We have a little rental in Ojai and just wanted to report on a great experience we had with West Coast Air Conditioning. One of their technicians, Joby Riddle, arrived right on time with such a wonderful, warm greeting. He was very quick and efficient and had such a lovely attitude. He went over all of the work he did re: the maintenance of our HVAC system prior to my making payment. He was just a joy to have on the property. I hope that every six months we have the opportunity to have Joby come out to maintain our HVAC systems now that we have just completed a second home on the property. Joby is TIP TOP!

Our air conditioner just stopped working one day during the recent heat wave. Joby came out to see what had happened, as we just installed the system one year ago. It turned out to be nothing more than a completely clogged filter on the intake vent. Joby changed the filter for me, always with a smile and a polite manner. He has been to the house before and I find him extremely knowledgeable and helpful.

Was able to to make an appointment very quickly and Joby Riddle was our service technician and we couldn’t have been happier with his help! We had been without AC for the hottest weekend the whole summer and he instantly knew what was wrong and fixed it all very quickly. We will definitely recommend west coast air.

West Coast AC did a great job every step of the way. Answered the phone, communicated clearly what a when they would arrive, arrived on time within a small window. Joby came out and serviced on HVAC system. He was friendly, knowledgeable, respectful and efficient while doing his work. He took care of a clogged condenser drain pipe, replaced filters and did a thorough maintenance and test of our system. Definitely recommend them and applaud their customer service. Thanks Joby.

Joby is amazing. He found water under our furnace and was quickly able to determine it was due to a clogged pipe and not having a leak detection shut off switch. He was able to promptly install the switch, service our AC unit and furnace, and walk us through what he was doing and why. Cannot recommend highly enough!

West Coast AC continues to deliver! Our unit needed service on one of the hottest days of the year and they coordinated a tech visit first thing in the morning and got the issue resolved with a quick service. Big thank you to Joby Riddle!

We can't thank West Coast Air Conditioning enough for their genuine kindness, truthfulness, good service and the simple explanation of the steps to replace our aging AC, Furnace and duct work ! Letti was amazing to work with and what a great install team Art and Sal, they were so respectful and did an excellent job installing, cleaning up and going over the new system they just replaced in our home!

They should be the 1st Company you call if you are in the market for an AC and Heating unit or just need service!

The initial tech was running late to the appointment made for today… I was worried no one would show up but when I called to check on things, they sent someone over ASAP to make good on our scheduled visit!
Had the pleasure of meeting Joby to check on our heat system before the cold sets in. Super nice guy and very knowledgeable. Looking forward to working with this company in the future! Thank you!

This is the second time I have had West Coast Air Conditioning come out. The first was to install a furnace this time was just to check up. Joby Riddle was the tech and he was great. He was not only knowledgeable, professional and helpful as I have come to expect of the staff, but also just a friendly guy , just like the last techs were. I cant recommend this company enough.

On time! Respectful! Knowledgeable! Easy to work with! We had a wonderful experience with West Coast Air Conditioning replacing our old furnaces and AC units at our home. Gary, Alex, Logan, Ricky, Jake and Aaron were kind and efficient. They were also very respectful of our home putting down drop cloths to protect our floors, cleaning up any debris, and being mindful of moving equipment in the house. Thank you West Coast Air Conditioning!