Platinum Carpet Cleaning

preston, trenton & bryson did an amazing job cleaning the carpets in the house we just moved into. there was a lot of cat hair and several spots with cat urine stains, but they took their time to deep clean, sanitize, and deodorize everything really well. i appreciated how honest they were about a few chairs that couldn’t be cleaned properly because of heavy stains, and they made sure not to charge us for those. they really went above and beyond what we expected, and you can tell they care about their work. we’ll definitely be using their carpet cleaning service again and will recommend them to anyone who needs a great and reliable team.

After a disappointing experience with another carpet cleaning company, we decided to try out a new service in Pacifica. From the start, the team made scheduling easy and even put us on a cancellation list so we could get an earlier appointment—which actually worked out for us! When Preston arrived to steam clean our carpets, he was very professional and took the time to explain the cleaning process clearly. There was no pressure to add extra services or increase the price when he got here. The job was done quickly and efficiently, and before leaving, they even gave us a small goody bag, which was a nice touch! What really stood out was receiving a handwritten thank you card in the mail about a week later. The customer service here truly goes above and beyond. I highly recommend this carpet cleaning company to anyone in Pacifica looking for great service and spotless carpets!

I couldn’t be happier with the amazing carpet cleaning service I received from Platinum Carpet Cleaning. Bryson’s skill and careful attention made my carpets look fresh and brought new life to my home. He arrived on time, was very professional, and treated my home with great respect during the entire process. If you want your carpets cleaned thoroughly and want your space to feel clean and welcoming, I highly recommend this service. I’m definitely planning to use them again!