HVAC reviews in Panorama City, California

4.8 based on 354 reviews Back to the listing
    5

    I enjoyed a fantastic experience while getting my furnace and a/c system replaced with SAM-Air Conditioning Services! Elias was my initial contact and he was extremely proficient at coordinating schedules and finalizing the payment at the end. Raymond, the initial technician, visited and delivered a comprehensive explanation of everything. His honest feedback and suggestions were straight forward, and I didn't feel like Raymond was trying to push me to purchase something unnecessary. I gained a lot of knowledge about hvac, all thanks to Raymond. The installation process was smooth, and two gentlemen (one of them was Elias) were courteous and showed respect towards my home and family. After completing the installation, Elias took the time to explain all the new features of my thermostat. I must say, it was a remarkable experience and I felt as if I was treated like family. SAM-Air Conditioning Services also fully honors their apples to apples price match guarantee. I strongly recommend them, and will definitely call upon their services in the future.

    5

    My air conditioner was having major problems and i called SAM-Air Conditioning Services for help. Raymond came out to my place in Panorama City and really took the time to go over all the options with me in detail. He explained everything about unit size, checked my current setup, and even did a full load calculation to make sure i would get the best cooling. Raymond measured my windows, asked where i wanted the thermostat, checked the insulation, and got the square footage of my home. He gave me several choices for a new unit based on my needs, budget, and how fast i wanted it installed. The new AC was put in the very next day, and the whole process was smooth with no issues at all. Raymond was super friendly and professional the whole time. highly recommend!

    5

    today, elias came by to repair our furnace. he was very professional and really knew what he was doing. he showed me how to adjust the thermostat settings, which was super helpful. when he wasn't sure about a warranty question, he called the office to make sure we got the right information. we liked his honesty. another time, raymond was right on time for our furnace maintenance. he explained everything clearly and seemed very trustworthy. in the past, we've had our furnace and heating units serviced by elias for a few years now. he's always prompt, does a thorough job, and lets us know about the condition of our equipment and what might need attention soon. we think he does great work.

    5

    Our furnace stopped working, but within a short time, we had a brand new one installed. I reached out to several companies in Panorama City, but many had high prices for similar equipment, and the bigger businesses couldn’t even respond for at least a week, even for urgent situations. However, SAM-Air Conditioning Services was quick to act. Elias came out to us on Saturday morning and did an excellent job, completing everything in about 5 hours. It was easy to get in touch with him through call, text, or email, and the experience was smooth and pleasant. The prices were much more reasonable compared to others in the area. I definitely recommend reaching out to them for any furnace repair needs!

    5

    Raymond has serviced my parents' HVAC systems and now my own in Panorama City for many years. He always takes the time to answer any questions I have and even contacts the main office if he needs extra information. Thanks to his advice, we decided to install a second thermostat upstairs—definitely the best choice! It works perfectly and keeps our home comfortable and peaceful. The entire team, from the front desk staff to every technician, provides excellent customer service. If I could, I would give each of you a big bonus because you truly deserve it!

    5

    I recently took advantage of a special offer to replace my old, non-working heater in Panorama City and to upgrade my heat pump. My new setup is a 2.5 ton SEER heat pump along with a 2.5 ton multi air handler and coil. The special deal also made it possible for me to get a new digital thermostat, which was a big step up from my outdated one. I was able to add duct cleaning as well, which is scheduled soon, and I chose to include an Indoor Air Quality Package since we have pets and allergies in the family and wanted a better filter system. The installation included a surge protector for extra safety. The two technicians, Raymond and Elias, did a great job with the heater installation. They were very professional, treated our home with respect, and made sure everything was cleaned up when they finished. They took the time to show me how to use the new thermostat and how to change the filters. The filters for the air quality system cost about $130 a year, but that’s optional if you want the extra filtration. I’ve also decided to sign up for their yearly maintenance plan because I think it’s a smart way to keep the heater running well. I’m very happy with the heater repair service I received and would definitely recommend them to anyone in Panorama City!

    5

    after waiting a few days to make sure the repair worked, i'm happy to say my gas pack a/c is cooling my house just like it should again. when my a/c kept turning on and off but the inside temperature was way above what the thermostat was set to, i went online to look for a good hvac company to help me out. the first technician who came by told me the compressor needed to be replaced, and that it would be really expensive and maybe not even worth fixing. he said he would send me a quote, but i never heard back from him. so, i tried again and got a couple more responses. elias showed up ready to give me a price for a new system, but first he asked what was going on and listened to what the other tech had said. he checked the unit carefully and told me the compressor was actually fine, but the coils were packed with debris from almost twenty years of use, and there might be a blockage somewhere inside the system. elias took the top off the unit and gave the coils a deep cleaning—the first time they’d been cleaned in nearly two decades. when that didn’t completely solve the issue, he explained that the next step was to evacuate all the refrigerant and do a full system vacuum to clear out any contaminants or restrictions. he told me this wouldn’t be cheap, but it was still much less than buying a whole new hvac system, which i really couldn’t afford. i decided to go for it, and i’m really glad i did. now my old system is working better than i can remember. elias removed the old r22 refrigerant, cleaned and vacuumed the lines, installed a new relay to bypass a bad part on the control board, swapped out a filter with a dryer to keep future contaminants out, and recharged the unit with 407c, which also saved me a couple hundred bucks. he was very professional, checked all the details, and made sure everything was done right. no, it wasn’t cheap, but it was definitely worth it. he saved me thousands by bringing my existing hvac system back to life. from now on, i’ll be calling elias for any heating and air work i need. highly recommend for anyone looking for honest and thorough hvac service.

    5

    I was having trouble with my ac unit not cooling my house, so i looked up local recommendations and found SAM-Air Conditioning Services. elias came out to my place really fast, arriving within about 30 minutes. after checking the ac system, he quickly figured out what was wrong and explained everything clearly to me. he was efficient and got the repair done in about an hour. i'm glad i chose them—they were prompt, honest, and made sure my air conditioning was working great again. i'll definitely call again if i need ac repair and will recommend to others.

    4

    I am very pleased with my experience getting my furnace repaired in Panorama City. My old furnace stopped working, but Elias quickly found the issue and explained my options, including repairing it or getting a quote for a new furnace system. He was very professional, informative, and didn’t try to pressure me. I decided to go ahead and replace both the furnace and the AC, and their price was the best compared to several other local companies. The installation was scheduled for the next day after I accepted the quote, and Raymond and his team did an excellent, efficient job with the installation. Overall, it was a great experience, and I highly recommend their furnace repair and installation services!

    4

    I needed my old home's heater repaired and updated, so I reached out to a bunch of different heater repair companies before choosing SAM-Air Conditioning Services. Some of the other places gave me mixed information about what type of system I could install and whether I’d qualify for a rebate, but SAM-Air Conditioning Services was very clear and honest about everything from the start. For example, they explained that I would only qualify for the tax rebate with a certain type of setup, and when I double-checked this with the manufacturer, they were absolutely correct. Other companies either tried to upsell me to a different system or gave me confusing info about rebates. SAM-Air Conditioning Services not only offered the most accurate information but also gave me the best price for the heater system I needed. Their quote was very fair, and they also made it simple for me to apply for the utility rebate myself. The process for the tax rebate was also straightforward, and the company helped answer my questions about it. I really appreciated how friendly and patient everyone was, especially since I called multiple times with different questions. The team, including Raymond, was always helpful and never made me feel like I was bothering them. The only thing was that I had to wait a few weeks for the installation since they were busy, but it was worth it because the work was top-notch, and now the heating in my house works perfectly. They also gave me a one-year warranty on the repair work, which gave me peace of mind. Overall, I'm very satisfied with how everything turned out, and my home is now comfortable. I’m glad I trusted their advice about the best way to set up the heater, and I would definitely recommend them for heater repairs or installation.

    5

    When my old heat pump stopped working during a hot spell in Panorama City, I reached out to SAM-Air Conditioning Services. Elias came out quickly, diagnosed the issue, and walked me through several replacement options, explaining everything clearly without any pressure. Raymond from the office was also very helpful and arranged for the installation of the new HVAC system the next day. The installation team showed up on time, were friendly and professional, and made sure to keep everything clean. They took the time to show me how to use my new system, which has been cooling my home perfectly ever since. I’m really happy with the whole experience!

    5

    I called for help because my thermostat was showing odd readings. The technician, Elias, came out to check my furnace and heating system. He recommended installing a device for the drip pan to stop any possible overflow and also suggested signing up for regular furnace maintenance. Elias explained that keeping up with maintenance could likely solve the thermostat issue. What really stood out to me was how honest Elias was—he told me he wasn’t sure what my thermostat was displaying, so he went back to the office to do more research. I really appreciate that kind of honesty and dedication to finding the right solution. Overall, I had a great experience and would definitely recommend their furnace repair service in Panorama City.

    5

    I called SAM-Air Conditioning Services when our heater suddenly stopped working. There was a big storm in Panorama City, with lots of lightning, so they couldn’t come out right away. I let them know that I was pregnant and also had a 7-month-old at home, and Elias was really understanding about our situation. He offered to come as soon as it was safe, and made us a top priority the next day. We ended up needing a new heater, and Elias handled the replacement quickly and at a reasonable price. He was very professional and friendly, and made the whole repair process easy for us. Overall, I’m really happy with the service and would recommend them to anyone needing heater repair.

    5

    When I noticed that our furnace wouldn’t turn on one morning, I tried to fix it myself but couldn’t get it working. I reached out to SAM-Air Conditioning Services and was really impressed—they sent Raymond over to our Panorama City home in less than an hour. He quickly found that the igniter was faulty and replaced it right away since he had the part ready in his truck. The service was speedy, friendly, and very professional from beginning to end. I’m grateful to have the heat back on so fast!

    5

    I’m extremely happy with my choice to have my AC unit replaced. From start to finish, the team was fantastic. Elias took the time to explain all my options, how the new system works, and made sure I understood everything. Raymond came by after the installation to walk me through operating the new unit and answer any questions. The installation crew was very knowledgeable, efficient, and polite throughout the process. I can already feel a huge improvement in my home’s cooling, which makes a big difference in this California heat! I’m so satisfied with my new air conditioning system and the excellent service I received.

    5

    i called SAM-Air Conditioning Services when i needed to replace my old furnace in Panorama City. the very next day, elias came over and walked me through the different furnace options, explaining which systems would be best for my home. he really knew a lot about furnace repair and replacement, and showed me the benefits of getting a modern, high-efficiency unit. thanks to some great rebates and tax credits, the whole project fit right into my budget. the following day, two installers arrived on time. they carefully removed my outdated furnace and quickly installed the new equipment. the team was professional, did a neat job, and made sure everything was clean before they left. i'm really happy with the new furnace and the whole experience. i would definitely recommend this company to anyone in need of furnace repair or replacement in the area.

    5

    We had a new air conditioning unit and heater installed at our home in Panorama City. Before choosing this company, we reached out to several other AC repair businesses, but Raymond was the first to get back to us and quickly set up an appointment. He provided us with different options that matched our budget and what we needed. The team was prompt and did the installation efficiently. After everything was set up, Raymond stopped by to make sure we were satisfied and answered all our questions. He also took the time to explain how the AC and heating systems work. I really appreciate the excellent service and attention to detail. I would definitely recommend this company for anyone in need of AC repair or heating services!

    5

    elias, our knowledgeable and certified technician, always does an excellent job explaining the condition of our heater and giving clear advice on how to keep it running smoothly. he takes the time to walk us through any recommended repairs or improvements, which really helps us understand how to take care of our heating system. the new heater was installed very professionally by the team, and it's been working perfectly ever since. we’re really happy with the service and would recommend them to anyone who needs heater repairs or a new unit put in. the heater is working great and helps keep our home comfortable during the cooler nights here in california.

    5

    We had a great experience with our AC repair and installation. After getting high quotes and confusing information from other companies, we finally found a team that was honest and clear about our HVAC options. The staff were friendly and never pressured us into making a decision. Raymond took the time to explain every step, making sure we understood what would work best for our home. The technicians arrived on time, treated our place with respect, and carefully explained the work they completed. Our new AC system works perfectly, and we're very satisfied with the service and the results.

    5

    raymond really knows about furnace repair. we have an older heating system that he’s maintained for a long time. he always checks everything carefully, whether it’s for a problem or just regular maintenance. he’s reliable, comes on time, and is easy to talk to. recently, our furnace wouldn't keep the right temperature. elias, the technician, found out the igniter was faulty and replaced it. he also explained that a previous company had put it in wrong. elias even installed our new thermostat at no extra charge. after that, he checked the gas fireplace pilot and turned it on for us, also for free. he really went above and beyond what we expected. he was friendly, professional, and took his time to explain things. i’ll definitely use this service again for furnace repairs, and highly recommend them.

    5

    My heater stopped working and wasn’t blowing warm air late last night, so i called SAM-Air Conditioning Services in Panorama City this morning after a friend suggested them. elias let me know he had other appointments before mine but promised to come by between noon and 2pm. around 2:05 he called to let me know he was running a bit behind and was on his way. when he arrived, he checked out my heater and figured out the issue super fast. before i knew it, the heater was fixed and elias handed me the receipt. i was honestly surprised and really happy with how quickly everything was done. the service was efficient, professional, and the price was much lower than i expected. i definitely recommend them if you need any kind of heater repair!