House Cleaning reviews in Pasadena, California

This company is a complete fraud and scam. They wear slob wear, not white uniforms. Their "Elite" maids have zero training, common sense, no basic English language, nor any ability to follow directions, even when repeatedly demonstrated.

I hired them to wet clean a kitchen, top to bottom, including any dishes, jarred food, surfaces of walls, appliances and cabinets, and interior of kitchen cabinet sink and drawers from sawdust from a contractor.

I asked them to bring N95 masks to wear, non-toxic / natural / unscented soap, but I had to provide masks, dish soap, buckets, cleaning brushes, sponges, small brooms, dustpans, AND mops. They only brought rags. Not one bucket.

Not only could they not understand directions, they required training on how to wash dishes and how to work from top to bottom so falling saw dust wouldn't land on clean dishes and food containers. Gloria wouldn't get down to wet mop the interiors of the cabinets covered in dust. From standing, she literally waved a dry rag over the dust. I had to train them how to clean. They had no mop so had to use rags. Brought no scrub brush.

I worked side by side with them because they essentially needed a sitter to observe and train them. I got 3 times the amount of work done than both of them combined...

They would wash dishes with their hands, literally throwing water on the dishes, table, and floor, and I had to stop them from making a mess and had them use sponges. Gloria put open bottles of olive oil, vinegar, & jars of dry spices into buckets of soapy water, destroying my food, instead of simply wet wiping with rags, while Adriana was outside washing dishes, but then putting lids on wet jars to trap moisture inside. Perfect if you want to create mold. No sense that dishes need to dry first. I had to stop them time after time from destroying my property.

I called the company to ask them to leave who didn't answer or respond, so I asked Gloria to leave since she was destroying my things, and had Adriana tidy up and paid her a big cash tip to please leave. I filed a complaint with the company who originally booked the job for $65 for 30 mins, or $130 an hour. They really owe me about $575 for staff training workshop, my time, and my cleaning supplies.

I needed pros, not untrained recent emigres.
I needed help, not a soap opera of lazy fraud.
Huge waste of my time.

I booked a deep cleaning, and wow my house looks brand new! They removed built-up dust and grime I didn’t even notice before. Worth every penny!

The team was super friendly and professional from start to finish. They made everything shine and even organized little details I didn’t expect. I’m definitely scheduling them regularly

The Elite Maids Team are very helpful and eay to work with. Scheduling was seamless and they always do a terrific job of detail cleaning. They're prompt, professional, and always a joy to work with!!

I’m so impressed with this cleaning company. The staff is warm, professional, and truly caring. My house cleaning was great, the team leader explained every step, and I felt genuinely listened to about what I needed in my house to be donde. If you’re looking for a cleaning company you can trust, this is the one. I wish I could give more than 5 stars 🤍

Very happy with the service from Elite Maids. It was easy to set up a cleaning and they were all very pleasant to communicate with. They came on time, did a thorough job and made our rental feel super clean. They were quick and efficient, we will definitely be having them back.

I hired this company to clean my apartment's air vents and ducts since I suspected hair and dust had accumulated. Upon arrival, they quickly inspected the system. Their work was impressive, thoroughly removing the buildup. The air now feels fresher and there's less dust in the air. Overall, I'm very pleased with their service.

I just completed a small renovation in my condo and it was a nightmare - dust was everywhere. I hired them for HVAC cleaning and they took their time, working methodically through each vent. The result was instant - the dust issue was significantly reduced, which was exactly what I needed after all the chaos of the renovation process.

The technicians arrived on time, were courteous and efficient. After the service, my place smelled cleaner and the air flows better throughout.

I hired Luke's Vent & Air Duct Cleaners for my condo in Pasadena. From the get-go, they were meticulous about the job. The technician texted me when he was 10 minutes away, showed up wearing protective boot covers, and ran a mini camera through a supply vent to give me an idea of the dust buildup. He methodically cleaned the connection lines, tightened a loose register screw, replaced my filter (no extra charge), checked the dryer duct (found a small hole but charged fairly) - my towels now dry in one cycle and the laundry room no longer reeks.

In contrast to last spring's experience with someone else who was in a hurry, Luke's technician moved at a snail's pace. He left everything spotless. The price matched what I was quoted, payment took just 1 minute, and they saved me plenty of time and hassle - my power bill even dropped slightly.

I'd been disappointed with a previous service, but Luke's Vent & Air Duct Cleaners exceeded my expectations. They kept their appointment and arrived on schedule. The technician took the time to cover my furniture before starting work.

He showed me how our system draws air from two sides and pointed out substantial buildup in my ductwork. He cleaned it out, sealed a small hole with tape, and adjusted a grille that had been rattling for months. This level of attention was noticeable - unlike my previous experience, where I still had dust around the register.

The cleaning process completed, I noticed an improvement right away: the air vent worked more efficiently, cooling down faster and eliminating a dusty smell. With Luke's, I feel confident leaving it on during heatwaves without worrying about dust accumulating again.

I hired Luke's Vent & Air Duct Cleaners because my house had a perpetual dusty feel despite regular tidying. The technician showed up promptly and broke down complex concepts into straightforward language. Following the duct cleaning, the air felt revitalized, rooms were noticeably cooler, and even my allergy symptoms eased. I was surprised by how much dirt they extracted from the system.