HVAC reviews in Pasadena, California

I recently had Air Comfort install a heat pump central air system, which turned out to be top-notch. They showed some clever thinking in placing the outdoor unit in a shaded spot to maximize efficiency. Their knowledge of tax incentives was also impressive. What really impressed me was their breadth of services - I had no idea they did solar panels, batteries, and heat pump water heaters too. Although we initially encountered an issue with our system that started leaking water after just 1-2 months, Air Comfort sent someone over to fix it promptly and now everything is working perfectly. Overall, I'd highly recommend their work.

I recently finished renovating my condo and had various contractors come and go, but the team from Air Comfort Experts stood out significantly. Their professionalism and attention to detail were impressive - it's clear they take pride in their work and service. The installation of my mini-split system was hassle-free, with the crew keeping my space tidy throughout the process. Given the rarity of such high standards, I wholeheartedly endorse this company if you're considering an HVAC system. The new system is performing well and should serve me well for the upcoming summer.

We've finally found an HVAC company we can rely on - Air Comfort Experts. After multiple visits and quotes, Bulga stood out as patient and knowledgeable, taking the time to assess our old system and needs before making recommendations. He answered many of our questions, helping us make an informed decision.

The new Daikin Fit and VRV heat pump system has greatly improved our home's comfort level, but we also had issues with air flow that needed fixing. Bulga helped resolve this problem, ensuring a smooth transition from old to new.

Air Comfort Experts handled the permitting process and third-party testing seamlessly, keeping us in the loop every step of the way. Their communication was top-notch, from scheduling to completion.

Their technicians are exceptionally skilled - meticulous and thorough in their workmanship. They took the time to ensure everything was perfect, leaving our house tidy despite the renovation. The attic was cleaner than before they started, a testament to their attention to detail.

We're extremely satisfied with the final product and service. We'll definitely be going back to Air Comfort Experts for any future HVAC needs. Thank you for delivering an outstanding system and job!

We hired Air Comport Experts to replace our outdated heating system, which had been in place since the 1960s. We compared them favorably to other HVAC companies we contacted due to their professionalism, price, and suggested system.

Our initial consultation was conducted via Zoom, and I later learned that the representative, Bulga, was joining from an airport while traveling. When he returned, he came out for an in-person quote, which impressed me with his flexibility and expertise. He addressed our specific needs without delay, even coordinating directly with our Home Owners Association (HOA) president to expedite the process.

The installation team performed flawlessly, following Bulga's initial plan exactly. Unlike other companies we considered, Air Comport Experts' team managed to run refrigerant lines through the soffit rather than requiring extensive drywall removal. They also did a commendable job of patching and matching the ceiling areas to our existing textured finish.

As a result, we ended up with a new Mitsubishi split system that's both quiet and efficient. Overall, I'm grateful for Air Comport Experts' service and would recommend them to others seeking similar work.

I stumbled upon Air Comfort Experts while searching on Daikin's website for certified installers of "Comfort Pro" systems. Since most HVAC professionals in SoCal lack experience with heat pumps, it was reassuring to find someone who knew their stuff. We're big into solar panels and I believe heat pumps are the way forward in California.

I got quotes from five companies, and Air Comfort Experts stood out for their expertise and non-pushy attitude. They explained what they thought would be best for my system and why, making it easy to trust them. The owner seemed detail-oriented and genuinely cared about getting everything right.

The team at Air Comfort Pro installed my 5-ton heat pump and air handler over three days, just as promised, with meticulous work and a strong work ethic. I was particular about the setup, and they went above and beyond to ensure it met my expectations. The system has been performing flawlessly, and we're thrilled with the results.

What really impressed me was their dedication to customer care – they helped me apply for all available rebates at the time of installation, but also discovered a rebate I wasn't aware of and retroactively applied for it without my knowledge. A $1500 check arrived months after the install, which was a nice surprise. It's clear that this company puts their customers first.

I'm already looking forward to working with them again in the future, especially when I replace my gas-powered hot water heater with a heat pump model.

I recently purchased a brand new HVAC system from this company. The representative, Bulga, was incredibly assistive. As someone who had never used a heat pump before, I was pleasantly surprised by how much it has saved me money - the environmental benefits are a bonus, especially with my existing solar panels. This company's customer service is top-notch and the product they installed is of high quality, backed up by a reputable brand like Trane.

Air Comfort Experts came through for us when we needed them most - resolving a tough manufacturer-related issue that had been giving us trouble since April. Their commitment to fixing it was much appreciated.

The problem with our Trane unit was intermittent and wouldn't hold steady, making it hard to diagnose. ACE's team worked on it over nine months, trying different troubleshooting steps and escalating the issue as needed. Eventually, they got in touch with Trane directly, who confirmed that the problem was indeed with the manufacturer.

Recently, they replaced the blower motor under warranty and since then, everything has been working smoothly. The system starts up right away on every visit, and follow-ups required some persistence, but ACE stuck it out and saw the job through to completion.

ACE had previously installed my Daikin FIT system, which gave me a solid impression of the company. With that positive experience in mind, I opted to upgrade my gas water heater to a heat pump system before the tax incentives expire at year-end. Despite some initial communication hiccups, Mark and Bulga sorted everything out.

They worked around my schedule, completing the installation within 1.5 days. The technicians were polite and tidy, leaving no mess behind. Now I have unlimited hot water, thanks to solar power. Although the new heat pump unit is larger than its predecessor, it's well worth the upgrade. It also cools my garage with its heat-pump function. The crew cleverly hooked up my overflow from the water softener to the new drain line and even reused my existing hot water recirculation pump.

I wholeheartedly endorse ACE and appreciate their dedication to small businesses – it shows in their workmanship.

A rich past.

"Great experience with this company - they were friendly, upfront, and genuinely cared about doing a good job."

Fast and reliable work done.

Reliable and prompt service always.

Good value for money. Staff are consistently pleasant to deal with.

Prompt delivery, friendly and helpful staff during booking process.

They're genuinely great, always lend a hand, and have a really supportive vibe - thanks so much for being such a reliable and caring service.

They did an amazing job quickly and affordably.

Great value, excellent service.

Great service, straightforward and efficient - that's all I needed.

Great service, reliable and friendly staff - always on time with top-notch work.

This company is very reliable and customer-friendly. I appreciate their dedication to providing excellent service even when things get busy. They consistently prioritize customer needs.

Ron and his team delivered a top-notch installation for my new AC unit. Work was done efficiently, with a focus on cleanliness and professionalism, arriving exactly as scheduled. Overall, extremely pleased with the results, and the system performs flawlessly.