Reviews of local pros in Pasadena, California

Environmental 911 completed an asbestos abatement in my house. The workers were on time and were professional. The completed the abatement timely, cleaned up everything. It was a great experience and I recommend them 100%.

Awesome service! Thank you Joe and Efren

I was impressed with their professionalism, responsiveness, and cleanliness.
I would definitely recommend.

Environmental 911 is great. They were very patient, answered many questions, went above and beyond with a very strict testing process. I highly recommend them for any remediation needs.

Russell was very helpful and took good care of my case. The workers were very nice and did a great job. I especially appreciate how well they cleaned up afterward.

Russ and the Environmental 911 were fantastic. Russ was so responsive and easy to work with. His team did a wonderful job. I would highly recommend!

Everyone who worked on our home was so professional, knowledgeable, and helpful. You can tell they genuinely care and have a passion for what they do. They eased our fears and remediated our home safely and successfully.

I was impressed by the superb service ENVIRONMENTAL 911 provided. They worked diligently and did a great job and were well priced. I definitely would recommend them. From the time I called to the time they left, the team was professional and accommodating. The quality of service provided impressed me.

Great company, my contact person was Joe, he was so helpful and knowledgeable answering all my questions and concerns, their employees are professional and once they arrived went straight to work, great team and finished ahead of schedule. 100% satisfied. Thanks Joe, I truly appreciate your service.

After the fire on our farm, Joe at Enivomental 911 was incredibly helpful in making a difficult situation much simpler. He was knowledgeable, professional, and relieved a lot of the stress of dealing with insurance claims. I’d highly recommend him if you are navigating fire/water damage.

Had a water loss in the slab as well as leaking drainage pipes upstairs. Russ and his crew were on it from the very beginning. Professional, caring and understanding. I would recommend them for any environmental work that you need done, without qualification. They really care!!

Fire restoration excellent, Latin mold and asbestos removal A1 job

I had water damage inside my house and called Environmental 911. They arrived at my house faster than I imagined, and during the storm. The crew immediately stopped further damage despite the torrential rains. They set up equipment to begin the process of drying out the ceiling, walls and floors. They set up containment areas and scheduled the required tests for asbestos, lead paint and mold. Joe was communicative through the process and let me know the current state and next steps along the way. Crystal clear, 100% professional. Aside from flawless execution on the water mediation work, they have a wealth of knowledge with the next steps - contractors for restoration work, communications with insurance company, areas to highlight so make sure work gets done right...way too much to list. WAY more than I expected - this company knows how to execute!

While calling to get quotes for cleaning up debris that fell into the house as a result from a roofing replacement, I talked to Kim...what an awesome patient and helpful person she is. The company overall was really thorough and responsive in helping me understand the scope and steps that we needed to take in order to resolve our situation.

I'm happy with Environmental 911. They responded quickly after a roof leak damaged part of my kitchen. I had already performed lead/asbestos testing when I contacted them, so they sealed up the work area and removed my lead paint covered ceiling/walls. In doing so they discovered mold, so they took care of that too. They are hard working, fast, polite/friendly, on time, and the communication was ok. My only problem was being stuck between them and my Insurance company who had objections over some of their charges. And their invoices lack detail so there was a lot of time spent straightening out payments with insurance.

I am taking my review from yelp that I posted today 6.14.23 and repasting below 👇

I waited a few weeks after Environmental 911 finished to write this review.Just to give a bit of context: Found a leak in my room & had to get mitigation done to which they found black mold.
I have to admit I was on the fence with doing mitigation because it's not a "have to" you can ignore the possibility of mold in your home but I'm grateful I did it the right way, went ahead with mitigation & it was with the right team.
Russ was the head person I worked with as far as all communications went. Him and my insurance adjuster from nationwide did most the logistical communication. Russ was professional, quick , and direct.
Even with me pushing off starting everything "because I had my own personal hesitations" he remained patient & communicative.
When the job started, the employees (both by the name Javier) were very respectful. The best part is how they laid down a cardboard runway from the door to the room in working process so that the rest of my home remained peaceful & clean which I truly valued. They enclose the room that had the mitigation being performed & I have to say, my home remained very peaceful & as clean as one could keep it.
The employees never made me feel uncomfortable which is my most important thing to mention. Being a female & on my own you always run the risk of inappropriate behaviors with men coming to your home and working on stuff. Environmental remained super professional. They never made me feel uncomfortable & I could tell I was never looked at in any inappropriate way. I felt safe to let the Javiers be in my home while I was away and lock up on their own. So if you're a female & hesitate on who to trust, this is your company.
The only thing I personally did wish was a tiny bit of hand holding as far as explanation of every single moment went & that was to come next & what to expect but they did a wonderful job overall. I just had to face my fears of possibly coming off annoying and ask the questions I needed for my own personal awareness & peace of mind.
Thank you Environmental 911, I will be recommending you as I personally trust your company with ethics, transparency & reliability. So much gratitude, thank you.
Oh yea, job was greatly done & the process of a new room is almost done!

Environmental 911 has helped me in a full house remodel project due to a leak. They charge a fair price consistent with market value and are extremely professional. They are knowledgeable and get the job done swiftly and efficiently. If you are in the market for abatement services, look no further. 10/10! My experience with Russel and the rest of his team has been phenomenal.

Joe was very professional and polite. He did an excellent job on my unit. He always did extra for me when he didn’t have too. I would recommend to anyone. Thank you Joe

Had a great experience working with Russ and his team. Russ was communicative and on top of it with scheduling. His guys were very thorough in covering spaces before and then cleaning up after the removal of the asbestos. They were transparent about costs up front and the possibility of a slight increase in costs if they had to go into the wall to remove it (luckily they didn't have to, in my case). I would definitely recommend this company for taking care of any asbestos removal issues you have.

Joe and his team at Environmental 911 were so easy to work with when our home had a fire. Joe was thorough and patiently provided information to our family during a very stressful time. He helped us understand the mitigation and insurance process and their crew worked efficiently to get the demo and cleanup work done on our home so repairs could begin quickly. Definitely recommend!

Environmental 911 were professionals from the start. Previously, I had called several vendors to get my Eaton fire smoke/soot and lead contaminated attic properly remediated - none of them were reliable.

The folks at Environmental 911 stuck with it to get the very difficult job done. It is worth the money knowing that I'm am going back to a safer house.