Small Appliance reviews in Pasadena, California

Great service!

Only real appliance tech in the area. Tech is knowledgeable and reasonable

Jason was very professional and courteous. Got it fixed, too!

He was prompt and reasonably priced. Very friendly and very helpful 🙂

Good! Needs a part. No worries and don't need a new washer! Yay!

Extremely helpful with my broken Samsung washer. Provided wisdom to help me diagnose and solve my problem.

The best in town!! I personally know the crackhead that left the bad review and he should of never went to her house to begin with.

Awesome experience....I called on a Wednesday, Jason came the next day and got me back to my laundry! Thank you!!

My parts came in a day early and the repair man called me & came to my home right away and my washer was fixed ahead of scheduled time! Nice people

They ordered the part I needed. When I picked it up, they were courteous and quick. They checked the part I ordered to make sure it was not damaged as it was glass. Very professional.

Called at 9 am today (now 4:45) said someone would b in touch today, no call. We called them at 4:35 pm and were told someone MAY b here 6:30-7 pm. DONE!! Rude receptionist! Said no one else would be able to work on/fix our issue. Really!!

Gives wisdom advise. Showed compassion. If you come here do not just order a part, let the technician actually come out and look at the problem. Parts are non refundable.

Jason did a great job!! Like always is polite and punctual and he does excellent work. I highly recommend him. Sue VonBurg

I have had the services from them before for an ice maker that went out, a washing machine that went out and a dryer today that the timer went bad in. Every time the service is wonderful. They get my appliances repaired and looked at asap. The price is reasonable to get an estimate. The guy is very knowledgable and friendly.

I understand being busy, but in the case you can’t make an appointment the professional thing to do is to call the customer and make them aware that you’re not going to be there and ask to reschedule. Leaving me hanging all day, unable to leave the house because I don’t want to miss the tech when he arrives, only to find out they can’t even be sure he’ll get here at all today, is frustrating to say the least. I will not be recommending this company to anyone.

It's really hard to find someone you can trust these days to fix your appliances. But I no longer have to worry anymore. This company does a great job and they charge reasonable fees. I highly recommend them!

If I could give ZERO stars, I would gladly do so. This is the most unprofessional business I have EVER experienced. Jason never follows through with anything!! I will never do business with them again. I have called repeatedly with no avail. My oven has been broken since May 4th..it is July 27th. He actually brought my part back without getting it fixed. After that, he claimed he was overnighting the part back..this was in June. I have called repeatedly since June and was told he would be by early the next week (that was last week). Today, I call...he is out of town for the week. It must be nice to go on vacation..not sure what he is vacationing from considering I don’t think he actually works. Livid is not a proper word for how angry I am at this moment.

Mollie Ozment

We called this company several times asking for an estimate on a used refrigerator that we had just purchased and had accidentally punctured the freon line while moving. We made it very clear all we wanted was an estimate since we had already dropped $$$$ into it. They insisted that they couldnt give an estimate without seeing the refrigerator so he drops by on his way home spends 5 mins says it's going to probably be another 250 and leaves says call him if we want him to fix. We decided to just get s new one let them know no problem. We then get a bill for 90 for a service call for this guy to do NOTHING .

We are beyond pleased with Jason & Appliance Solutions. Knowledgeable, very friendly, accommodating, & professional. Quick to respond & first-rate repair. Receptionist was friendly and got us an appointment set up first thing. Highly recommend

We are very lucky to have such a competent repair person as Jason in this town. He responds very quickly and is on time. I couldn't be more pleased even though i shall have to buy a new dryer. The part, unfortunately, has been discontinued.

I was given a morning appointment and told I would receive a phone call that morning. As of 11AM, there was no contact. Called the company for information and receptionist stated "It is still morning." Receptionist refused to help me with information concerning my appointment. At 3PM, still no call and no show. Called company a second time and was told she would have Jason call me the next time he checked in. I finally received a call back at 4PM stating he would not be there after I spent 8 hours waiting. He proceeded to complain to me about how overworked he was, there is no one else who can do what he does, has overtime almost every day and that he is ready to just close up the business and get a different job. I have never experienced such lack pf professionalism, lack of concern for the client's time and rudeness from a company. The time waits at the doctors office have better service than these people. There were 2 more attempts where he stated that he would fix the appliance and they were also no show no call. Horrible experience!