Reviews of local pros in Pinole, California
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Recently, our refrigerator stopped working, so we scheduled a diagnostic appointment through Google. Peter arrived as scheduled and quickly identified a faulty part that needed replacement. Fortunately, the part was available in the warehouse, allowing us to schedule the repair for the following day. Peter completed the job efficiently, and our refrigerator is now back in working order. His communication was clear, and he explained both the issue and the solution thoroughly. I highly recommend reaching out to the company if you encounter similar problems.
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I had an issue with my dryer and scheduled an appointment the next day to get it fixed. There was a lot of availability and I was able to get my dryer fixed very quickly. The repair person came on time and explained what the issue was. I’m very happy with the service.
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Our dryer has been causing condensation, Alex has been great in diagnosing the problem during the initial call and fixed the problem very quickly after the necessary parts arrived. He explained the problem to us in detail and was very thorough in making sure the machine was running properly afterwards. Will definitely use again.
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The door latch sensor suddenly stopped working on my (older) Whirlpool washing machine and I was left with a full load of wet clothes that wouldn’t begin a wash cycle.
Contacted General HVAC Electric and Appliance, received a timely response to my inquiry and was grateful for a same day service call on a Sunday. Parts were ordered and the repairs took place a few days later. My door latch sensor is working again, so I am pleased with the overall service and result. -
My refrigerator broke and I called them and got an appointment scheduled for the next day. The technician was prompt, knowledgeable, and quickly diagnosed the issue. The repair was completed efficiently, and the pricing was fair with no hidden fees. I highly recommend them for any appliance repair needs!
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The company was advised by friends. I turned to them - the technician arrived the same day. The broken air conditioning system was repaired in a few hours. I recommend it!
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Alex did a great job on repairing my dryer. He found the problem, explained what needed to be done and gave me options for the repair. I'd definitely recommend this company for any repairs that you might need.
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Alex P. Was super helpful, professional, and right on time. Helped fix my Bosch dishwasher by aligning it correctly so the latch would close and stay closed to complete wash cycles. Will call again in the future and highly recommend to others!
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Alex is thorough and knowledgeable, and seems to be a honest guy to work with!
He came to fix a leak in the fridge. Made multiple trips to fix, but couldn't due to internal body damage, which he showed and thoroughly explained to me, Im the end, he only charged me for the initial service call and not the additional labor. I really appreciated his expertise and candor. -
This is a fabulous company, when people say they go above and beyond, this is a company that really truly does do that and they are not at all all about the money. Their prices are super fair and in particular Alex, my tech stayed for hours and fixed my furnace when three other people could not fix it. It’s priceless to have a warm house in the morning and he’s a lovely man you will not regret using this company.
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Peter is the best. I heard about them through a friend. Super honest and efficient. He was able to troubleshoot my HVaC issues past when none else could. I have recommended them to all my friends and family. They all say the same thing. These guys are good and reasonable. No upsell.
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These guys are great! My washer managed to give me some headache yesterday so I called this company and they arranged an appointment in the same day, arrived fast and fixed the problem! I highly recommend this company. Well done!
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Horrible service. Rude technicians after being at my house until almost 9pm problem was not solved. Called and they refused to do a recall.
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We called them because our air conditioning went out they sent out a gentleman that works for them he got here on time got right to work found the problem fixed it was extremely professional and enjoyable to be around I would highly recommend using these folks based on my experience
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We've used American twice so far, and he has saved us time and money both times. First when the furnace didn't kick on the first cold night in winter, he fixed the ignition thingy, and second when it just died the following year. Anthony was available right away on both occasions so we didn't have to be cold. When the problem was the motherboard (or whatever that's called!) he had one on the truck and was able to fix it the same day. That saved us time and money too and it's working like a champ ever since.
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On time and excellent service. Would give them business again.
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Tony was very kind & helpful! We are very satisfied with his service! 5 stars!!! Thank you Tony!