Universal Heating & Cooling
About the business:
At Pleasanton's Universal Heating & Cooling, we deliver reliable and efficient solutions for your home's HVAC needs. We are a dedicated HVAC contractor, committed to ensuring comfort in every season.
Our team specializes in comprehensive services designed to keep your heating and cooling systems running smoothly. Whether you require installation, maintenance, or repair, our expertise is at your service. With an impressive 4.2/5 rating from satisfied customers, we are proud of our reputation for quality workmanship and exceptional customer care.
Based in Pleasanton, California, we offer a full range of HVAC services tailored to meet the specific requirements of our valued clients. Trust us to restore warmth during chilly winters or cool breezes when summer heats up.
Choose Universal Heating & Cooling for all your HVAC service needs – where professionalism meets personalized care. We look forward to serving you!
Services:
All services 1Photos and videos
Hours of operation
- Mon – Fri
- Sat – Sun
- 8:00 AM – 5:00 PM
- Closed
Latest reviews
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Carl Mario Britto8 June 2026
AVOID AT ALL COST. They are incredibly unresponsive and never return calls. They are also slow and their front-office is filled with amateurs who know nothing about HVAC systems in general. Imagine this: A technician shows up to your place but can't speak English, so you can't convey your requirements. So you think you could call front-office and tell them directly but they are just useless sales people. WHAT ARE YOU EVEN SUPPOSED TO DO?
My home warranty assigned my issue to them. I had to deal with them for over 3 months before switching to some other HVAC provider, literally solved my issue in 2 days. -
Caye Borromeo8 June 2026
Universal Heating & Cooling was contracted by our home warranty company to assess an issue with our heater. When Juan (from their office) contacted me, they were willing to get a technician out right away and agreed on a Friday from 10am-12pm. Alex, the technician arrived a few minutes early, was polite and was ready with tools, a ladder and shoe covers. Alex ran some tests and found the ignitor was the issue. He was prepared to do the work on the spot, but realized he didn't have the right part on-hand and would need to order one. During this time, an estimate was submitted to our home warranty and the correct part was ordered. Juan (from their office) connected with me again and let me know the home warranty would not cover 100% of the cost and the difference would need to come out of pocket; this was specific to the cost of the part itself. Keep in mind this cost was in addition to the deductible that is due to the contractor for the initial visit/assessment. The technician, Alex was sent out again, part in-hand and was able to complete the work with no issues and got the heater working! A few days after the work was completed, to our surprise the replacement part was shipped to our house. Yes, the same part that we were initially told was not covered and paid for out of pocket. I contacted our home warranty and Universal Heating & Cooling to get clarification on the mix-up. Long story short Universal Heating & Cooling made things right and would highly recommend them! Alex was prompt and did the work right! Juan was easy to work with and was in constant communication which is proof they stand by their words with customer satisfaction! Thank you Juan at Universal Heating & Cooling!
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akhilesh reddy8 June 2026
Super responsive and accommodating and super fast service. Would always recommend them.