Plumbing reviews in Rancho Cordova, California
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Had issue with toilet last Friday afternoon and called Bud’s Plumbing to remedy situation. Sent a plumber in a couple of hours to inspect toilet and attempted an initial resolution but eventually had to resolve problem at later date as the discovery of tree roots that had invaded pipes and had destroyed wax ring and began unsealing toilet from base.
Upon returning this morning discovered job was too large and involved for just one plumber so enlisted help of additional repair man. Both completed repairs in several hours. Both were very professional and completed repairs the same day.
Would highly recommend -
This was my first time using Bud’s (my parents have used them for while) and I could not have been more pleased with them! My Mom was at my house to help oversee things, and the tech who came impressed even her! (So much so that she asked if she could request him personally next time she needs someone from Bud’s to come to her house). The tech, Chris G., was incredibly nice, personable, professional, and transparent about costs and work. He was incredibly thorough and explained every step to us. We were even emailed images of what was wrong/what needed to be replaced, with our statement. The whole experience was not what I was expecting for my first time needing a plumber to come to my house! I absolutely recommend them!
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We had an issue with our shower from a previous bathroom remodel. 3 other plumbers have come to evaluate our problem and it wasn’t until Casey came that we found a solution. Casey explained our issue and options clearly and patiently, and the fix was so much simpler and less expensive than what the other companies had suggested. Wish we had used this company from the start!
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I had Buds Plumbing Heating and Air out recently to service My A/C system. Technician showed up on time, very polite and took his time to get to know how I use my system. Technician was very thorough and explained everything so I could understand my equipment and its current condition. Very personal and professional. I would definitely Call Buds for all my home Needs. I even signed up for their Membership! Thank You Buds Plumbing Heating and Air!
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Customer service was excellent! We called to book a quote and had a technician to our home the very next morning. Cody communicated very well, giving is an exact window of time (2hrs) he would arrive so we did not have to sit around and wait all day.
Cody was very friendly and honest about the process. He answered all of our questions and was respectful to our home. -
If you need a water heater installation, stop looking and call Bud's. I got 3 other quotes and no one even came close to their pricing.
Axel was incredibly fast and his customer service was top notch. It is rare to find someone this skilled who is also the best value in town. Would give 10 stars if I could. I won’t call anyone else from now on! -
I was washing dishes and what happens? The water and muck rises and doesn't drain. I called Bud's just before 7:00 am and Liz had an appointment scheduled for the afternoon. Keith called me 30 minutes before he arrived. He came on time, identified himself, put on shoe covers and assessed the problem. Within one hour my drain had been snaked and a full explanation of what was found was told to me. I admit I did have Keith shine a light in the pipe so I could see what caused the backup. In all fairness, it had been more than 10 years since it happened before. And Bud's came to the rescue then, too. When Keith was finished I looked on my porch and didn't see one spec of dirt. It was as if nothing was done it was so clean. Keith explained the charges; what he did and recommendations for going forward. I have been in property management for over 35 years. Bud's is the only plumber I would use for an emergency or not. I'm going to have them come back to drain my hot water tank (that has never been done in over 20 years) and inspect my HVAC system. Yes, they do those things, too. Every person I have ever dealt with at Bud's has been knowledgeable, polite and patient. Customer service gets 10 stars.
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5 stars is an easy call to make. Six stars is more accurate. Casy Blakely was about the best technician we've had. Bud's plumbing has always been the best plumbing service we know of. Casey was super clean and very informative as he did his work. Next time we need plumbing service we will gladly request Casey again. Thank you also to the office for their very friendly and superior professionalism.
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Keith provided me with honest and correct potential future problems, fixes. Keith was very informative with each part of the inspection, explaining everything thoroughly, very helpful on my part.
Keith was pleasure to meet. A great representative for Bud’s Plumbing.
This was a total plumbing system inspection and evaluation with our yearly maintenance program. -
I cannot say enough good things about Bud’s Plumbing Heating & Air, and especially about our technician, Cody Perry.
What started as what looked like a simple backup turned into a complete nightmare. I first called my home warranty company, and the plumber they sent out asked where my cleanout was. I told him I didn’t know, and his response was basically, “Call me back when you find it.” That led to us searching everywhere for it (with no luck) and calling — I’m not exaggerating — about 15 other plumbers. We got quotes ranging anywhere from $3,000 to $30,000 to install a new cleanout because no one believed we had one.
Then Cody showed up.
He asked the same question: “Where’s your cleanout?” We told him we didn’t know. But instead of shutting the door on us, he said, “Okay, we have other options.” He was also the only plumber willing to try clearing the line from the toilet. And guess what? That’s when we discovered we DID have a cleanout — it had just been buried by the previous owners.
When he attempted to clear the line from the other toilet, the tool got caught in the cleanout lid — which just so happened to be buried right under where I was standing… mid-panic attack. Cody immediately jumped into action, ran outside, helped dig up the cleanout, and then snaked the line properly. That’s when we discovered a serious root intrusion in the pipe.
He cleared it and told us honestly that we’d probably need to jet it later. A couple months went by — and he was right. He came back, hydro-jetted the line, and we have had a clear system ever since.
What seemed like a complicated, stressful mess never felt impossible with Cody there. He didn’t upsell us. He didn’t push unnecessary work. He didn’t walk away when it wasn’t obvious. He stuck with it.
Thank you, Cody, for your persistence, integrity, and hard work — and for helping us find our buried cleanout instead of convincing us to install a brand-new one we didn’t actually need.
If you want someone who will actually solve the problem instead of just quoting the most expensive option, call Bud’s — and ask for Cody. -
Looking for a trustworthy, reliable, dependable, thorough, diligent, and fair, and friendly, easy to communicate with, plumbing company?
And one who cleans up after themselves.
I totally recommend - Bud's Plumbing Heating and Air.
I recently had a(nother) plumbing issue, they responded, and stayed on top of it till they came up with a solution and resolved it. Once again, II am a satisfied customer and I recommend to any and all their services.
I've used this company since 2007 (Ibought my house in 2006) for all my plumbing issues. They were recommended to me by my neighbors and others who have been long standing clients, all who continue to be more than satisfied with their work. -
Bud’s is amazing! We had to get our tankless hot water heater descaled/flushed. I was browsing businesses online, and I came across Bud’s. I filled out a request for a quote/service online to see if they could perform the service for us. Within 5 minutes, I got a text message confirming they could do the service and even a phone call from Teresa. Teresa explained the whole process to me over the phone and informed me that they had (still have it btw) a special deal right now for only $89. FYI- this is a flat fee with no added expenses or charges.
Keith was our technician who came out to perform the service. We got a 30 minute notification before Keith would arrive. Keith arrived perfectly on time! Keith was so informative and friendly the whole time. He explained what he did and the reasoning for it. I am so happy that Keith was our technician.
I told Keith that I normally don’t leave reviews for anything, but the service that Teresa and he gave empowered me to do so.
I can’t say enough good things about Bud’s! Thank you to the whole team, especially Keith and Teresa! -
Had to totally replace our HVAC, as the builder put the wrong size units in. The entire team were amazing! They installed a temporary thermostat so we could get heat during the cold snap we were experiencing! Completed the job in record time and am more than happy with the results! If I could give them a higher rating I would! Very courteous, and knowledgeable! Thank you so much to our favorite installers, Brandon, Mark, and Anthony….and to Tim and Dave for giving us the best installation team!