HVAC reviews in Rimforest, California

Did good work 👍👌

Web site sucks, no physical address.

Mike is great and always provides honest service.

Would give no stars if it were possible. Do not use this company. They are not sincere & will rip you off.

be carful they have no workers comp for there employees and this company is just a joke look up there license number under the contractors state license board, license number is 478242, to back this information up this is bad name for small businesses so lets do a favor and not keep these people in business

Mike rescued me before the snow hit... he was AWESOME 💯....I highly recommend them...

Mike is unprofessional and lies about when he’s going to show up. He’s angry and rude. Terrible customer service. Unprofessional. Don’t waste your time.

AVOID THIS BUSINESS!!! ALL THE NEGATIVE REVIEWS ARE TRUE. MIKE'S APOLOGIES ARE POINTLESS. DOES WORK WITHOUT AUTHORIZATION AND OVER BILLS YOU. THEN THREATENS TO REMOVE THE MATERIALS!

Reckless driving on the mountain, almost rearended us , then YELLED PROFANITIES.
When I called to complain they continued the profanities while driving and talking on the phone
Get this company off the mountain!

Very professional and friendly. Came out New Years Eve and was quick to fix our heater. Great company.

Completely misled us on how much the final charge was going to be. Intentionally misled us on the total price, and the quality of the work was horrendous, it looked like an amateur job. Save yourself the trouble and find someone else.

Was really cold when my heater went out , it is not always easy to get parts quickly in this area. They went out of their way to get my heater up and running as quickly as possible.
Thanks Mike
Audrey Kathman

I have never had an issue with wicks they come out yearly to do maintenance on our heater and do a fine job. I'm sorry people have had issues but in regards to maintenance they are good.
Toneya Schroder
Skyforest

Previous 1 star reviews are spot on. Mike is arrogant and unprofessional. The business in general is very unorganized and the quality of work is questionable at best. Look for a more professional company.

I am very impressed with Wicks. I have a small hotel in the area with numerous forced air heaters and air conditioners. Wicks always comes immediately and does a fine job repairing any problem that I have. I highly recommend this company

Mike is the best! Said he'd be at our home in an hour and he was. Fixed our furnace in a short period of time and was pleasant to chat with while he was working.

My heating went out at 1:00 in the morning on a snowy day. I called Wicks, they
were here at noon; it was the motor. Being on Social Security, I couldn't afford the estimated cost-about $900. The owner(?) said he'd look in his inventory & see if there was a used motor. At 5-ish Raul(?) came, with the used motor, installed it, & I have heat! $261.!! Thank you Thank you to Wicks!

I have had great experience with this company. I called this morning at 7 with a heating problem. Mike said he would have his service man come by and take a look first thing. Service man was there at 8:15. Small problem he fixed in about 20 min. This was the second time they helped me.I could not be happier!

I feel I have been ripped off. Mike went to our cabin to fix the heating on Dec. 26. He told me the problem is caused by somebody who had turned off the gas meter. He turned it back on and charged me Holiday rate at $283!

I would really like to give a minus one star to this company. When we hired this company to put in heating and air into our house, Mike came in and said he was going to put in a very small pipe in my walk in pantry it would be in the corner and I would not even notice it. (Lie number one). Well there were two pipes measuring one foot which made me loose a total of 4 feet of my pantry because the pipes take up the entire back of the pantry. Then I have a closet in my upstairs bathroom which I was not told about in which I lost two feet of space with more pipes. There was a vent put in my kitchen floor with a brown vent cover. My kitchen floor is a off white and I said I wanted a white vent cover to match my floor. I was told the vent cover would have to be special ordered. I said I would pay half of my bill and the remaining amount when the vent cover was received and put in my kitchen. He ran out to the truck and found a white vent cover in his truck (lie number two). I have never seen a special order come in so fast! Do not hire this company to take out the trash. Don’t let them into your house!

Wicks gave us terrible service. Called end of May for a heater issue. They came and said it was "something". "We'll get the part and come back." Beginning of summer, no issues with timeliness..... In August started calling and asking when it was going to be fixed. After being told almost every day for two weeks that they would get to it "tomorrow" I told them to not bother coming back. They left the heater in pieces. At least we didn't give them any money. If you need HVAC work call anybody but Wicks.