All reviews for Ace home Heating & Air Conditioning

Andrew is a great technician. He checked our Ac unit and got it ready for summer.

I have a newborn baby, my furnace wasn’t working properly, my aunt recommended Ace Heating and Air, right away they came, they were concern for my baby, they took care of the issues it was the thermostat and started functioning, Thank you Ace Heating and Air.

I called and spoke to Ace Mario about my A/C needing of an repair & maintenance . Was completely satisfied with there work . Great communication & services. I Was well informed and helped out with any questions I was concerned about. Thanks you .

In sacked for repairing my unit and installing my neighbor's unit also

Today Andrew came out to do a maintenance. He was very thorough with his inspection and he listened to my concerns and was able to offer me a solution . I am very pleased with the outcome andrew is very patient and kind and respectful highly recommend .

Technician was very personable and knowledgeable. He was thorough and addressed all my concerns. Great experience!

Had a problem with my furnace/heater not working which I can't have not work with a little one at home with me. Carlos came out can got it fixed and taken care of way quicker than what I was expecting. I keep using this company because they continually get the job done and are professional and courteous. Thanks ACE and thanks Carlos!

I have never worked with such a generous and kind company. Angel, Raul and Carlos worked above and beyond to clean my ductwork. I would recommend them to anyone who wants outstanding work at an affordable price.

Today April 6 2024, I was scheduled for maintenance on my furnace and Air Condition. I am very satisfied with Carlos and his professionalism. He explained everything that was needed. He did his job in a timely manner. 10 stars!!

Needed maintance on my air conditioner and heard good things about Ace so I called. I wasn’t disappointed. Very professional and courteous. Very knowledgeable about their services and, answered all my questions.

Would definitely recommend this company.

I live in Running Springs, and I needed air conditioning here in the mountains the service repair man that came over Duke, was very knowledgeable and and friendly. He explained that the mountains had been needing air-conditioning more so now than ever before around the prices were fair to High. Ace came in somewhere in between. I feel like I got a great deal.Thank you Duke for all that you do and stay cool Because we can say we’re cool now too. The installation Smootthly and all the areas where I had no Idea, Duke explained to me in terms I could understand.
Dollly Marie Ingram

For all the home owners out there maintenance is a must for your AC. I recently had Ace company come out and do a maintenance on my ac. I didn't really do one when I first moved in cause of personal issues, buuuut I call ACE and spoke with Rosa she was sweet she explained everything that we will be getting in our maintenance for a good price which was not a bad deal especially if your in a budget like I was. So she scheduled me in for a next day which was great cause all the other companies told me 2 weeks out. Andrew came great guy he really gave us the step by step on what's going on with our AC unite cause we had explained there was not enough cold air in certain areas of our home, he checked out the AC and told us we had a bad leak that's why we weren't getting much cold air in our home. He gave us an estimate on what could be done which was not bad the company was welling to negotiate the price which helped alot cause we have so much payments and we weren't sure if we can afford it so thank you sean for understanding our situation. So we end up charging up our AC unit but he hit a bump Andrew had informed us that there's a big leak and he had to call his supervisor Abe he such a fantastic guy came by and checked with the leak and basically told us our AC is done, kaput.we can charge up the AC but it wouldn't hold cause of the leak and gave us suggestions on replacing the AC unit because ours was 30 years old. After hard consideration we decided on replacing our unit and signed up the payment plans they suggested to us. Which was not as bad as we thought Abe was really thorough on explaining everything, gave use a really good deal I was so overwhelmed with the thought of having no AC for the 3rd year. ACE company did helped us A LOT we are truly grateful and appreciative 🙏 for hours of help. They were so quick to install as well they came the next day and did it all in half of days work. I will keep them as my ac company for any further repairs or maintenance.

Thank you again
Jenny from Perris

Thank you babe and Mike for the new system Infinity I love it carrier

I had the absolute best experience with ACE Heating and Air! From start to finish, their team was incredibly professional and generous. They installed a new air conditioning system in my home, and the entire process was smooth and hassle-free. The technicians were knowledgeable, respectful, and took great care to ensure everything was done perfectly. I’m beyond satisfied with their service and highly recommend ACE Heating and Air to anyone in need of HVAC services!

Ernesto was amazing, thank you! He was informative and kind. And a plus he came at the correct time - whereas other companies would give you a ridiculous time frame and end up not showing up. I would definitely recommend!

Very good service . Reasonable price.

This company was responsive like most of the reviews stated. The technician was professional. However, beware of cost .My unit was not blowing cold air. Andrew cleaned it and stated he replaced the "battery" which I later realized was a capacitor and charged me $975.00 ! It was definitely a big bill for a "battery ".

Bad customer service, not professional, I had my properties done with ace. They didn't pull permits like they said they would. Un responsive. Don't spend your money here. Permits where supposed to be taken care of. As of yet no permits.

The worst AC company around here in Inland Empire,they came to my house to check my AC unit and instead off telling that i need a mew system they changed some parts to make me pay and they they came up 3 days later saying that i need a new system.They gave me a really high quote for the system and then i had 3 days ti decide to go witj them or find somebody else,which i did ,but the worst thingvwas that they stole my AC unit from my backyard without my approval and now they are asking me to pay for the repair and the part that they changed,bring my unit back ACE and don’t steal something that doesn’t belong to you

Terrible experience. Our service got rescheduled 5 times and had to call them over and over again. They have 2 addresses listed on Google, but they don’t have any physical store location. All staff are remote. Horrible customer care. Would definitely recommend to avoid this business.

An absolute horrible experience. They came out, told me the issue and they did their thing. After it was supposedly fixed, the ac air came out the same as before (not going below 90 degrees on thermostat). They refused to do anything else on the spot because they did what was going to be the best outcome. I was shocked, they informed me to give the system 24 hrs and indeed after such time nothing was fixed. Customer service and the personnel were awful, refused to fix it or do anything since they advise me that was going to be the best outcome. Avoid this place, there are other AC Repair places for much cheaper that actually fix it.