All reviews for Kaplan Heating & Air

Reasonable, courteous and knowledgeable. Quick diagnosing the problem and fully explained in layman’s term. Thanks Joe.

Joe serviced my AC unit in the most professional and fastest way possible, something you don't see now very often.
Everything is now back to normal operation and he did a very detailed installation.
Highly recommended.

Call Joe in the morning and showed up within an hour he fixed my 1967 goettl air conditioning unit no one would touch it Joe came and assess the problem and had it working before it even got hot outside it was a heat wave and he came immediately and fixed it I'm very happy with his service.

I did not have use of our home air conditioning for past couple of days and there was a heat wave with record temperatures ranging between 110 and 115°. I called a couple of other contractors or businesses Who could not resolve my issues. I found Joe through Angie’s list. He was one of three contractors who was recommended and he immediately contacted me, but it was late Friday evening however Joe said he would come out to my home between eight and 9 o’clock on Saturday morning, which, in fact he did. So first of all he was prompt and punctual after arriving, he greeted me respectfully and pleasantly, and went to work immediately on the AC and within 20 minutes, discovered what the issue was and gave me estimate to resolve the problem. I agreed on the estimates and the work was done and approximately another 15 minutes. The prices were very, very reasonable for what I had expected to be a huge sum to repair the unit. I am overjoyed and ecstatic about how wonderful and professional this man is. I would recommend him without hesitation for his politeness, professionalism, and reasonable pricing. Thank you, Joe.

The technician used no tools and only guessed that it needed Freon. He then gave me An Estimate of $700 to add Freon. He said that if that didn’t work he was willing to sell me a new unit for $5,000.
He then demanded the service call fee. He could clearly see my wife and three kids and knew that this was a desperate situation. This company clearly is out for the money and Srvice is not a part of what they offer. I suggest go elsewhere and do not ever call this company.