All reviews for Magnolia Heating and Cooling

Been using Magnolia Heating and Cooling for more than 7 years and I love the service I get from them. They've come rain or shine and scheduling appointments with them is always easy.

Paul was incredibly friendly and easygoing. We had a wonderful experience throughout the entire process. He quickly identified the issue and offered us a much better price than the other company. I would choose Magnolia over any other company—their prices are the best, and they take the time to clearly explain what the issue is

Magnolia Heating & Cooling has helped us out several times over the years. They come out quickly & find the problem fast. We've always found their prices to be very fair, as well. Diego was our tech this time & we were very happy with him. He was polite, very knowledgeable & explained our problem in a way that we could understand. Great job guys! Keep up the good work!

As always Magnolia did an outstanding job in their communication with me prior to, during and after the service. Their service technician, Ken K, was professional and competent.

Damian, is very professional and knowledgeable. Explained what would be done prior to beginning so no surprises. Thoroughly explained the problem and necessary repair. Also very considerate. I highly recommend Damian for any customer. Thank you.

Kenneth was great! On time efficient, actually had to go get a part that he saw as defective. He signed me up to a maintenance program that will work great for me.
Don’t let Kenneth disappear. He is awesome
Steve hale

Diego and Chris clearly explained the process of whole house surge protection. They found additional wiring problems at my home's circuit breaker and quickly repaired them as well. I had a completely positive experience ; I will definitely recommend Magnolia Heating to my friends.

I have an old Floor/baseboard heater. For six years, no one was willing to fix the thermostat on it, everyone I have spoken to has only wanted to sell me a new system. I called Magnolia, and they asked for pictures - showed up, and fixed it. The communication and customer service was/is great. I am showing images of my heater and thermostat fixed, the white part on the wall was not done by them :). So, anyone else with a very old home and system, they will help. Also, they did double check the system was usable before doing anything. And there is a 1-year warranty on work done.

Adrian was very attentive and informative during each step of our service. He listened and gave us important status of our Heating & Air Systems to keep them efficient. He was professional & a pleasure to work with.

Diego showed up on time for my regular maintenance and did a thorough job. He went over his checklist with me and answered all my questions. No real issues for him to deal with, so he lucked out, but Magnolia has always been quick and responsive to any issues I have had.
I recommend them.

Update 2/7/2026

We had our new HVAC system inspected by 2 different inspectors. One was from Air Plus Inspection Company and the other was inspected by the City of Cerritos. The feedback we received about our Magnolia HVAC installation was outstanding. Air Plus specifically said it is always a pleasure to inspect any work done by Magnolia HVAC, which really was so affirming!!!

During the City of Cerritos inspection, the inspector even asked how we found the Magnolia HVAC Company explaining that they went above and beyond in every aspect of their work. He highlighted the quality of the fuse box work, the sheet metal craftsmanship, and the thorough rodent proofing.

It’s reassuring to work with a company whose attention to detail is recognized not just by homeowners, but by other professionals and city inspectors as well. We’re extremely happy with the work Magnolia HVAC did and would highly recommend them.

Original:
We were stunned when our 27 year old HVAC system broke a week or so before Christmas, but the Magnolia Heating And Cooling company came without hesitation.

Not only did they come within a day or so… they came a good distance away to take care of us… Three of the most hard-working guys, Miguel, Hugo, And Cole, worked in our very, VERY cold house nonstop till they finished installing our new HVAC System, making sure it was running perfectly !

They paid attention to every single detail! They were so pleasant, so kind, so polite, and so informative every step of the way!

It really was a very fun time for us having them here!!! My husband and I thoroughly enjoyed those days while they took out the old system of 27 years and put in the new system, complete with brand new ducting!!!

With our ages in the early 90s and mid 70s, they were endlessly patient with us as they explained how to use the new Thermostat, coupled with the app on our phones! It did not take long to notice how important the work was to Miguel, Hugo, and Cole! Not only were they incredibly hard-working, but their devotion to their work and their pride in what they do, stood out above all!!!!

The payment plan set up for the cost of the system was incredibly manageable and greatly appreciated!!!!

What a wonderful decision we made to go with the Magnolia Heating And Cooling company in Riverside!!

As a longtime customer of Magnolia Heating and Cooling, I always appreciate the customer service personnel and the professionalism of the technicians. Today, Adrian performed the fall maintenance on our HVAC system. He arrived on time, was polite, and answered all my questions. I highly recommend this company.

Magnolia installed our system 12 yrs ago and We’ve been on their maintenance plan for most of those yrs. I can’t speak highly enough about their work. They are friendly, professional, and transparent about what they are doing. Recently, Diego performed the maintenance and he was was kind and did a thorough job checking out and cleaning our system.

Been with Magnolia heating and air for over 10 years. Their technicians are outstanding and they do a great job. Highly recommend them.

I had such a great experience with Magnolia Heating & Cooling. I called them and they sent out a technician the same day! Adrian , in particular, was awesome to work with—super friendly, patient, and really knew his stuff. He took the time to explain everything in a way that made sense and made sure I felt comfortable with the options before moving forward. It never felt rushed or pushy, just honest and helpful. I really appreciated how informative he was and how much he cared about making sure things were done right. Magnolia is lucky to have him on their team, and I’d definitely recommend both the company and Adrian to anyone who needs heating or cooling help!

I had a fantastic experience with Magnolia Heating and Cooling thanks to Diego Leiva. He came for my semi-annual maintenance and AC inspection and was outstanding from start to finish.

Diego arrived exactly at the scheduled time (not a minute early or late), explained what he was doing step by step, answered all my questions, and left the area spotless. He did a thorough cleaning and even went out of his way to handle a couple of small corrective items that weren’t on the ticket—just because they needed attention. I would 100% recommend them, and will be a long-term customer!

The thermostat on our furnace was not working. Ken from Magnolia Heating and Cooling verified it was a broken thermostat and quickly installed a new one. Very pleased with his professional yet friendly demeanor. Thank you for a job well done.

Great customer service when I called. They were able to squeeze me in on the same day! I know I was lucky but they were great. Ken was our service tech. He was professional and very nice. Price was fair and we were very happy with the work. Thank you Ken!

I’ve had Magnolia HVAC maintain my AC or a number of years, so when it was time to replace the system, which was over 35 years old, I contacted them.

Bobby came out and put together a quote for me. He was very helpful in going over my questions and talking through options and choices.

Once the decision was made, the install team came, and they are all professional and polite. They showed up and went right to work, putting down tarps for floor protection and cleanup. It is obvious they work well together. I am very pleased with the install and professionalism of their team!

Everything is up and running and its clear I made the right choice.

Magnolia HVAC has taken care of our Trane units for many years. Customer service has been excellent. Damian did a maintenance check today. He explained the work he did, and he answered my questions with courtesy and professionalism. Thank you for continued great service.

I highly recommend Magnolia HVAC and a big shout out to Jesse and Bobby. They know their stuff and they are truly my HVAC doctors!!

I requested an HVAC inspection to determine if I should replace my A/C and furnace. Jesse was professional, on time, polite, knowledgeable, and communicated clearly. He checked every part of my system including the furnace, A/C, ducts, grills, and condenser. He explained the purpose of each part, what needed replacement, and any safety concerns. He also discussed the overall condition of my system and offered clear advice on next steps and what to expect.

Jesse guided me through everything, quoted a fair price for a worn part, and never rushed or pressured me. Other companies try to scare you into buying a whole new system. They didn’t do that. They just answered my questions and explained things honestly.

I’ll definitely keep using Magnolia HVAC for my heating and cooling needs. They’ve been great to work with and I really appreciate their honesty and thoroughness!