All reviews for Riverside Bros - Heating & Cooling Contractors

i want to give a big thank you to randall at Riverside Bros - Heating & Cooling Contractors. i’m so glad i chose your company to handle my furnace repair. you and your team did an outstanding job! from showing up on time and fixing everything with care to really paying attention to the details, i couldn’t be happier. my furnace is working perfectly now and heating the house just right, all thanks to you. we are very thankful for your top-notch service and we look forward to calling you again if we need more work done. if anyone in riverside needs their furnace fixed, definitely reach out to randall—he’ll make sure the job gets done right and at a fair price.

great price and wonderful team! they had worked on a neighbor's hvac system a while back, and we wanted to save up for our own. clean air is essential, especially with a child who has allergies. the team was punctual and very friendly! their professional appearance and attitude were impressive. they completed the job quicker than anticipated, checking the furnace and swamp cooler. i appreciated their recommendations and even received a discount for being military. when we're ready to upgrade to central air, this will be our go-to choice!

We were in need of a new Heat Pump/ HVAC system and decided to contact various providers as part of our standard practice. One company particularly stood out by performing an exhaustive assessment of our usage patterns, needs, and existing HVAC and Furnace systems. Their bid wasn't just the most competitive, but also the most precise and comprehensive. The installation was done smoothly with Malachi making several enhancements for increased efficiency and current electrical code compliance. Once the job was done, Randall took the time to fully explain all of the new technology for managing and observing the new systems. The whole team was extremely professional, leaving us as completely satisfied customers.

Should you be in the market for a new heating or air conditioning system or require service, I would suggest considering Brantley from an unnamed company. We received three estimates for the replacement of our air conditioning system when it began to leak and stopped maintaining a cool airflow. The lifespan of our old unit was roughly 16 years. This anonymous HVAC company provided the most budget-friendly quote without compromising on quality or service. Before the official installation, they serviced our old air conditioner free of charge and addressed a malfunctioning compressor in the peak of summer. This allowed us to comfortably use the old unit until the replacement date, even during the heatwaves. When it came to replacing our system, their team, including Randall and Thomas, were efficient, tidy, helpful, and courteous. Their meticulous attention to detail was impressive. I have already referred this HVAC company to a neighbor, who had her unit replaced by them a few weeks after ours. Their service comes highly recommended.

I reached out for assistance regarding a strange noise and odor originating from our furnace. Upon arrival, Randall quickly identified that the noise was indeed from our furnace, while the smell was a result of our water heater starting to leak. Randall proved to be incredibly professional and helpful, managing to repair our furnace and replace our water heater all in the same day. He even went above and beyond to quickly source a new unit for our larger-than-standard water heater. Given the time of year, being without heat or hot water for an extended period would have been a significant issue, so we were extremely grateful for the swift service!

The team does fantastic work. We've been using their services for many years for our annual heater maintenance checks. They are always polite and punctual. They make sure to clean up after themselves and are careful not to track dirt on our carpet. Malachi was our technician today, and he was wonderful! He was thorough yet efficient. He arrived on time, introduced himself, and explained everything he was doing. Every time a technician visits our home, my wife and I always say, 'They are all just so friendly.' It happens every time. Highly recommend!

I recently had to upgrade my extremely outdated furnace/AC unit. The whole process, from consulting with Randall on the sales side to installation by Julian, Malachi, and their team was a refreshing experience. The crew from Riverside Bros - Heating & Cooling Contractors was not only friendly but also highly professional. They took the time to thoroughly explain every detail and patiently answer all my queries throughout the entire installation process. I was particularly impressed with how they managed to keep everything very professional yet friendly. I'm looking forward to continuing my maintenance service with them, and I can't thank them enough for making my house comfortable again. I would highly recommend their services to anyone in need of HVAC solutions.

randall did maintenance on my heater and changed out my filter. he was very professional and did a great job. my heater is running much better now and my energy bill has dropped a lot. today he also put in a new thermostat for me, just like i asked. again, he did excellent work. malachi helped me pick out the perfect thermostat, exactly what i needed. he was really understanding about what i wanted and always got back to me when he said he would. i am so happy with the service in riverside.

i usually don't write reviews, but riverside bros - heating & cooling contractors really impressed us. we've got an ac unit that's about 13 years old, and we wanted to keep it running for a bit longer. we called for their $89 tune-up, just to make sure everything was okay, honestly not expecting much. our ac has made a loud grinding noise every time it shut off since we moved in, and even after a few other companies checked it out, we were told that's just what old units do. this time, we didn't even mention the noise to malachi, the technician. he checked everything over, cleaned it up, and told us the refrigerant was fine (last summer we paid $400 for an emergency call when another company said it was low). now the ac stops quietly, no more scary noises or feeling like something's about to break. i have no idea how he fixed it, but it was totally worth it. the person in the office made scheduling super easy, even though our calendar was a mess. highly recommend them for anyone in riverside looking for honest and skilled hvac help, especially with the hot california weather. we'll definitely call them again.

I had a great experience with Riverside Bros - Heating & Cooling Contractors when I needed a new furnace and AC. I was pleased enough with their service that I called them again for another job. I once fell for a $39.95 furnace tune-up from another company, and they tried to charge me $650.00 just to clean the fan assembly. Thankfully, I reached out to them, and they did the job for only $85.00, doing an excellent job at that! With my background and training in the field, I can confidently say that they provide outstanding service at competitive prices. I highly recommend giving them a chance to quote your project; I'm sure they will offer the best price and quality compared to others. I will definitely call them again if I need service!

i have only good things to say about riverside bros - heating & cooling contractors. they were recommended by a neighbor, and they truly lived up to the praise. when our ac unit broke down after hours, julian came to our house within an hour. he quickly figured out what was wrong, clearly explained everything, and went over all our repair options. parts were ordered, and the installers got everything ready late into the evening so work could start first thing the next morning. they really know how to take care of their customers. very knowledgeable, efficient, and trustworthy—never felt pressured into anything extra. their customer service is excellent. i highly recommend them and would call again for any ac repair needs.

Last night my furnace stopped working and was blowing cold air, and I couldn’t figure out what was wrong. This morning I called a local repair company in Riverside as soon as they opened, and they sent Thomas and Malachi out within the hour. They were really friendly, quick, and explained everything clearly. They found the problem was a broken igniter in the furnace and said it was an easy fix. In about 10 minutes, they had everything working again. The cost was $150, which I thought was fair since it’s so important to have heat in the house. I definitely recommend this company, and if I have any more heating or furnace issues, I’ll call them again.

This was the second time I’ve had them come out to fix my old HVAC system in Riverside. Whenever I call, they always pick up, arrive during the time they say, and do solid, reliable work. Before, Randall replaced my AC compressor and it worked perfectly. When my system stopped working again, Randall found it was the same part causing trouble. Because their parts and work are under warranty, they swapped out the compressor for a new one at no cost to me, both for the part and the labor. I didn’t even have to bring up the warranty—they took care of it right away. It’s hard to find HVAC service this honest and dependable.

I've relied on the services of Riverside Bros - Heating & Cooling Contractors for many years for both heater and air conditioning needs. Malachi and his team of technicians are truly outstanding, always responding promptly and consistently whenever I require assistance. They perform maintenance on my air conditioner every couple of years to ensure it runs smoothly. Recently, they replaced my heater and AC furnace at a great price. Their friendly and dependable service is what matters most.

i've been a loyal customer of riverside bros - heating & cooling contractors for years, and they always impress me with their service! recently, when my furnace started acting up and wasn’t heating properly, i called for help. they responded right away and got me an appointment quickly. thomas and malachi showed up right on time, were very courteous, and clearly knew what they were doing. they found the issue with my furnace, explained everything in simple terms, and took care of the repair efficiently. now my furnace is running perfectly and keeping my home comfortable. i really appreciate their professional and friendly approach. if you need furnace repair you can trust, this is the company to call!

These folks are excellent. When I needed quotes for a new heater and AC, most places just suggested replacing my old unit with a similar one. Instead, they took the time to check everything and explained that my current system was actually too big for my needs. They recommended a properly sized heater and didn’t try to sell me more than necessary. Later on, I called them again when I had a problem with my heater and air conditioner after some home repairs. Thomas came out and fixed both issues in less than an hour. They were fair, quick, friendly, and always on time!

We needed a specific heater filter cabinet as part of our new heating system. The person who gave us the quote said it could be added. when the technician came to install everything, the heater filter cabinet was missing. later, the manager called and apologized, and they sent Brantley back to install the filter cabinet onto the heater. now, our system has the filter cabinet we wanted. while it would have been better if everything was done right the first time, i appreciate that they worked to fix the issue and made sure we were happy with the heater installation. overall, i'm satisfied with the service.

We recently had our usual HVAC company come out to do some furnace maintenance and a spring tune-up on our older system. During the check, they found a refrigerant leak and a few other issues. Like most big companies, they quickly sent out a salesperson to talk about different repair and replacement options. I had done my research and also talked to family who recently got new systems, so i knew the prices they gave me were way too high. I told them i wanted to get some more quotes. After looking online for top-rated furnace repair companies nearby, i found one with almost 500 reviews and a really high rating. I called and talked directly with malachi about the problems with my furnace. He asked for a few details about my home and the current system, then gave me quotes for both partial and full system replacements right over the phone. The price for a full replacement was much more reasonable compared to what i was quoted before, so i decided to go with that. I also liked that malachi didn't pressure me to decide right away. A lot of companies won’t give quotes over the phone and make you set up an appointment and deal with hard sales tactics, but that wasn’t the case here. On installation day, julian and his team arrived early and got to work right away prepping the areas. julian was polite and professional, and he always stopped what he was doing to answer any questions i had. There were a few things i really appreciated: the cabling on the outdoor condenser unit was neat and organized, the new thermostat was installed and even had the time set on it (a small thing, but it shows attention to detail), and the crew put down blankets to protect my floors from the door to the attic. malachi also came by during the installation to check on things and did a full inspection at the end. He walked me through the new furnace and AC system, explained all the features, and showed me how to register the warranty online, with all the paperwork ready and labeled. The crew was careful with both the equipment and my home during the whole process, and they left everything clean. You can really tell they care about the quality of their work. This company is now my first choice for any future furnace repair or replacement jobs.

I reached out late on a Saturday because I was having trouble with my furnace’s line voltage thermostat and didn’t know what else to do. I expected to pay extra since it was the weekend, like most HVAC places charge. Instead of coming out, Julian spent about half an hour on the phone patiently walking me through how to fix the thermostat issue, all for free. I was impressed by how helpful and knowledgeable he was, explaining everything step by step even though he couldn’t see it himself. I’m really grateful for his honest and caring approach. I will definitely call again for any furnace repair or heating issues, and I highly recommend their service to anyone needing HVAC help.

I called Riverside Bros - Heating & Cooling Contractors when my heater wouldn't turn on. They arrived during the time they said and called before coming over. Brantley, the technician, was very professional and knew a lot about our old furnace. He discovered that the port off the inducer was blocked and quickly cleaned it out. The whole repair was done fast, and now the heater is working perfectly. I really appreciate the honest service without any extra charges. I definitely recommend them and will use them again for any heater repair needs.

I can’t say enough good things about the technician who helped me. After calling several AC repair companies in Riverside during a really hot week, I was shocked by how expensive the big companies were—one even tried to charge me $8,000 for a repair! Luckily, Brantley from this local company came out and quickly found the real issue with my air conditioning system. He was honest and explained everything in simple terms, especially since I don’t know much about AC units. Brantley fixed the problem fast and the price was way less than what others quoted me. In just half an hour, my home started cooling down again and I saved a lot of money. I’ll definitely use their services for any future AC repairs. Highly recommend them if you want reliable, honest work from a local Riverside business!