Water Damage Restoration reviews in Rowland Heights, California

If you're looking for an honest and reasonably priced company, this is the one to choose! Our office suffered water damage from a broken fire sprinkler, causing a significant flood. Andy and his team responded swiftly and punctually, which was particularly crucial amid the chaos of managing a business. They guided us through the entire process, liaising effectively with our insurance adjuster and providing necessary documentation for immediate approval. Communication and workmanship were exceptional. Thankfully, their timely assistance enabled us to keep our business operational, saving us a substantial amount of money and time. I am incredibly grateful for their honesty and professionalism. Thank you, PuroClean!

Excellent company to work with. Would absolutely recommend Sean and his team. My entire kitchen was an absolute mess when the dishwasher ended up flooding, but they assured me the damage could be fixed quickly and with as little down time as possible. The tech, Oscar, was friendly and thorough and walked me through the process, which ended up being much easier and less stressful than I originally thought. They were in and out with their equipment in about 3 days, and the wood floor was dried back to its original state. Looks as good as new! A great experience overall!

My family and I were really impressed with Sean and his team. They were prompt, professional, and did an excellent job cleaning up our home after we had dealt with water damage coming from our kitchen. They provided detailed estimates, and everything was done exactly as promised. Highly recommend them for your restoration needs!

As a property manager overseeing hundreds of units, I have had the privilege of working with various service providers, ranging from national chains to independent contractors. Over the years, my experience with Puro Clean has truly stood out as a beacon of excellence in the property management world. This unique team combines the qualities of the industry giants with the personal touch and dedication you'd expect from a smaller, independent crew.

One remarkable aspect of Puro Clean is their unwavering commitment to delivering top-notch services across a wide spectrum of property-related challenges. From managing biohazard situations to addressing dire destruction properties, complete water losses, and mold infestations, they are truly a one-stop solution for property emergencies. They take charge of every aspect of the process, from initial inspections and securing permits to the meticulous restoration of your property. This comprehensive approach simplifies my role as a property manager, as I can confidently entrust the entire process to their capable hands.

Moreover, their willingness to collaborate with insurance companies is a massive boon for both property owners and managers. Puro Clean's ability to navigate the often complex world of insurance claims ensures a smoother and more efficient resolution, reducing the administrative burden that often comes with property emergencies.

One outstanding accolade that speaks volumes about Puro Clean's dedication and professionalism is the fact that I have never experienced a failed inspection when they were involved. Their meticulous attention to detail and rigorous adherence to industry standards guarantee that all their projects meet or exceed the stringent requirements set by regulatory bodies and insurance companies.

As a property manager, forming strong and dependable partnerships with service providers is essential to the smooth operation of my responsibilities. Puro Clean has consistently proven to be a reliable and trustworthy partner, offering not only top-quality services but also the personalized care that can be hard to find in larger corporate entities. I wholeheartedly look forward to continuing our partnership with Puro Clean and benefiting from their expertise in maintaining and restoring the properties under my care. Their commitment to excellence and their ability to combine the best of both worlds, the big players and the local touch, make them an invaluable asset in the world of property management.

Thank you, Puroclean, for the amazing help in addressing the mold problems in my house. After suffering from terrible allergies for months, I decided to investigate my home to determine the cause. Lo and behold, I discovered a significant amount of mold in my attic, resulting from a water leak caused by my AC unit. Upon this discovery, I promptly contacted Puroclean, as they had previously worked in my neighborhood. They responded quickly and provided valuable assistance, helping me stay calm during this stressful situation with their knowledge. I will certainly recommend this company to everyone. They were honest and straightforward. During their inspection at my Irvine residence, they explained their plan to resolve the issue. They also accommodated our busy schedule, which we truly appreciate it.

Andy and his crew demonstrated exceptional professionalism and expertise. He is remarkably honest and trustworthy. They executed a remarkable job, ensuring that all water damage was properly addressed, treated, and then skillfully reinstalled the ceiling drywall and flooring. Their meticulousness during the removal process was a work of art that we had never seen before, and they achieved flawless restoration by setting up containment to section off the affected area, preventing any debris from reaching the rest of the home. The quality of their work was truly fantastic, making it appear as if nothing had ever happened to my home here in Walnut. I highly recommend them.

I recently hired PuroClean of Rowland Heights to help me with water damage that occurred from my dishwasher at my home in Santa Ana and I must say they exceeded my expectations. From start to finish, their professionalism and expertise were evident. Sean’s team arrived promptly and efficiently assessed the extent of the damage, explaining the restoration process thoroughly. They worked diligently to extract the water, dry the affected areas, and restore my home to its pre-damage condition. Their attention to detail was remarkable and their excellent customer service and friendly demeanor made the entire experience stress-free. I would recommend them to anyone if you’re looking for exceptional work and outstanding customer satisfaction.

PuroClean of Rowland Heights came to my rescue in my desperate time for help. I contacted Arturo who was very helpful with all my questions about the flooding in my home and got me the help I needed quickly. Soon after our phone call, Danny contacted me and had a crew out at my home ready to dry my home.

I was referred to this company by a friend of mine and was so impressed by the responsiveness and care that they showed in the problem I was dealing with. I was dealt with a potential mold problem in the bathroom and was not looking forward to what I had to go through. However, Andy was extremely helpful and made the whole process as painless as possible. Andy was very thorough in explaining to me the steps that they were going to take and did an amazing job! The team was super careful, clean, and efficient. They gave me back my bathroom in less than a week, which I think any other company would have taken a few weeks to do. The price was also very reasonable! Thank you so much!!

The PuroClean team offers excellent support and is very prompt. They are very easy to work with and have no issues providing help after the job is done.

Arturo and everyone I interacted with at Puroclean of Roland Heights were kind and professional. This team made a difficult situation much less stressful. Danny seemed to effortlessly navigate the nuance of the insurance claim and kept me informed every step of the way. I am so grateful for this company and the work they did.
Highly recommended them!

We had to move out of our home because of a flood that started in our bathroom (clean water). PuroClean came in with professionalism and thorough service from beginning to end. We have never experienced a complete move like this and they were so very reassuring and meticulous with every piece of furniture and belonging we owned.
From the initial scheduling of the move (with Daniel Romero handling that so efficiently) to the move out itself with Marina,(on top of everything.),Vanessa (very organizized), Cesar (the heavy lifting yet so careful with everything), to the move back into our home with Oscar(caring about the details), again Cesar (heavy lifting yet so careful), Germany (also careful and very friendly...explaining things along the way) and Vanessa(who came back on the last day of the move back to the house...she helped with the direction of both the move in & move back...very organized).
I can't thank them all enough. It went sooo smoothly. We were uprooted from our home for the 1st time in 42yrs...truly out of our comfort zone and they put to rest all of our fears with regard to moving out our personal belongings.
PuroClean did an amazing job and their team of employees are wonderful and trustworthy. I can't thank them enough!

PuroClean did an exceptional job restoring my business after a fire occurred in our City of Industry warehouse. They responded promptly, arriving within an hour to assist. Keeping our business operational was a top priority, and they accommodated our needs by working after hours to efficiently clean up the fire damage and eliminate all odors from smoke. It was a devastating experience, and they not only exhibited professionalism but also demonstrated a deep passion for their work. I highly recommend anyone who has experienced fire damage to give them a call.

Andy and his team Puro Clean Remediation Company to remove mold from my clients home, and they did an excellent job. The team was professional, efficient, and thorough. I'm very happy with the results and would recommend their services to others."

My house in Walnut had a roof leak during the rain, leading to black mold on the ceiling. I called around and Puroclean of Rowland Heights were the first to came to my rescue. They gave me a free estimate and efficiently cleaned out the mold, restoring my house promptly. They took great care in packing away all my belongings in boxes and covering them with plastic. I was thoroughly impressed by their attention to detail and outstanding customer service.

My rental condominium in Monterey Park had a fire loss because my neighbor's old water heater caught on fire in the middle of the night. Luckily, my trusted contractor referred me to Andy at PuroClean. They came and walked me through my property, helping me identify, photograph and document all the affected rooms with smoke damage inside my drywall and insulation. They were professional and patient with me, guiding me through the insurance process and made things much easier for me. They were very respectful and packed up all my personal items at home very well before starting work. They worked fast and efficiently and were able to remove all of the odor from the fire and smoke. I've never seen the quality of work PuroClean does compared to any other contractors. Highly recommend.

I usually don't go out of my way to write a review, but I was truly impressed with the work that PuroClean did in my house a month ago. I was initially concerned, but they came to our rescue in Arcadia. Our kitchen had caught fire due to an electrical shortage. Andy and his team came out and were there for my family. My kitchen and home suffered significant damage. They arrived like superheroes, removing all the debris and ashes, and helped me with the insurance claim process. They helped me to clean up the smoke damage and restored my personal items. I had expected this process to take months, but they had technicians working on my house daily and were able to restore my home quickly. My home now looks better than it did before. It's safe to say that I highly recommend them to anyone in need of restoration services

PuroClean is a really great company that I would recommend to anyone who has the horrible misfortune of having a flood in their home. Andy Tai and his crew did such a great job from start to finish and were very professional, friendly, timely, and really helped calm our nerves throughout the whole process. I couldn't be happier with their work and am so glad I called them.

I recently had a plumbing issue in my home, which resulted in water damage to my bedroom. PuroClean of Rowland Heights assisted me throughout the process, working with State Farm Insurance, and did an excellent job repairing my home quickly. I would recommend them to anyone needing assistance with insurance claims and water damage repair.

I had the unfortunate experience of dealing with water flood damage due to a water leak in my home. It was a definitely stressful situation, but thankfully I was referred by my insurance agent and I reached out to Puroclean of Rowland Heights Property Damage Mitigation Services, and they provided an exceptional level of service in my home in Chino Hills that exceeded my expectations. The technicians were polite and professional. They got the job done quickly and I’m very happy with them.

After a small fire in our kitchen in Arcadia, we were devastated. PuroClean came highly recommended, and they did not disappoint. Their team was compassionate, quick to respond, and handled the entire restoration process with expertise. They took care of everything from the cleanup to repairs, and our kitchen looks better than it did before the fire. I can’t thank them enough for their exceptional service!