Sac Pool Pros, Inc.

I waited over 8 yrs to put a pool in. I got quotes from several companies. After meeting with Eric for a consult I was beyond happy. The design was perfect & pricing was great too. I also read the many reviews about their construction. The solid construction reviews is what solidified my decision. I have had nothing but good experiences with everyone at Sac Pool pros. They have been nothing but absolutely incredible since day 1. I did see reviews about the owner being rude. I have had none of those experiences. They have been nothing but great. My pool will be finished tomorrow & I’m thrilled with the results. I would hire Sac Pool pros in a heartbeat!

Sac Pool Pros built my pool in 2021. The experience I had with Zack, the designer/salesperson was great, he was super flexible and had really great, insightful design ideas. We ended up going with a shape and positioning that maximized the space and size of my yard, and allowed me to do something else on the other side, instead of the pool taking up the entire yard, which is small to begin with.

Although we had some bumps in the road with leadership and some communication issues I feel like the company has been very supportive and responsive over the last few years in terms of answering my questions and addressing things with equipment. I know they are trying very hard to meet the demand and every client's needs and it all comes down to effective, caring, and kind communication and listening skills.

Their pools are top-notch and their crews are very smart, helpful, and professional. Other reviews mentioned damage to fences and landscaping and yes these things do occur. Perhaps they could be addressed prior to the contract being signed because they are inevitable. Setting expectations is very important with clients who have never built a pool, and knowing and understanding that things will be damaged and have to be fixed later most likely. Our price was very competitive and our pool was done in 3 months, and yes that was 3 years ago. Many more homes in the area now.

Again, Dave the owner has been very responsive with questions and concerns I have had over the years, and definitely did not ghost me when I had a problem with a leak in my equipment. It was fixed ASAP. My sweeper was recently spinning in place and my maintenance company was going to repair it for a fee since it was out of warranty. When I contacted Dave he replaced it right away as it was only out of warranty for a couple of months unfortunately.

I really appreciated the great customer service and communication.

And I'm totally in love with my pool. It's heaven. 🌊

Best swimmg pool builder in the greater Sacramento area... Hands down!