Construction Company reviews in San Bernardino, California

On August 23, 2025, Lowe’s contracted RCR Construction (later to find out that RCR has bad reviews, some connected to LOWES) to install a new fence and gate at our property. Our credit card was charged the full amount ($2,765.95) eight days BEFORE the scheduled installation. The work performed is unacceptable and appears fraudulent: They damaged and destroyed our concrete. The installed fence is wobbly and improperly secured. The final product does not match the images and specifications Lowe’s provided before purchase — a clear bait-and-switch. The lock is defective and there are scratches and damage throughout the installation area. We have submitted hundreds of photos, videos, texts, and other evidence documenting these issues. We have been patient and persistent. We repeatedly called, emailed, and texted Lowe’s and RCR with documentation of the damage. Lowe's assigned a representative, Daisia Willoughby, who after hours of communication offered only $100 as a resolution. This amount is offensive and wholly inadequate given the damage and the cost to properly repair and replace the work. SHAME ON LOWES! Lowe’s is responsible for the actions of their subcontractor, RCR Construction. RCR has numerous negative reviews, and Lowe’s failure to properly supervise or ensure quality work by their chosen contractor has left us with damaged property and an unsafe fence. We request the following remedies: Repair the damaged concrete to a professional standard. Remove and correctly reinstall the fence and gate to match the images and specifications Lowe’s originally provided. Replace or properly repair the defective lock and address all scratches and damage caused during installation. Please note in the attachments there is a TEXT IMAGE from Lowes employee Daniel Munoz who is the Salesman for Lowes. And if you compare to the pics we took,,,clearly bait and switch!
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*****UPDATE ON LOWES. From what I discovered they are NOT licensed contractors in California. That is why they use RCR Construction in Riverside. A "company" that was just licensed May 2025, has an F with the BBB and many complaints online CONNECTED to Lowes

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Excellent Maintenance Repairs!
I’m extremely satisfied with the recent maintenance repairs done on my house. The team was professional, punctual, and very efficient. They handled everything with great attention to detail and made sure the work was done right the first time. From fixing plumbing issues to patching up drywall and even touching up paint, everything was completed to a high standard. They kept the space clean throughout the process and communicated clearly about what needed to be done. I truly appreciate their hard work and would highly recommend them to anyone needing home repairs!